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Questions and Answers

What are the 3 phases of human resource management?

  • Acquiring, Maintaining, Developing (correct)
  • Planning, Organizing, Controlling
  • Interviewing, Hiring, Firing
  • Recruiting, Selecting, Training

What is the main purpose of recruiting in human resource management?

  • Attracting qualified job applicants (correct)
  • Selecting the best candidate
  • Training new employees
  • Conducting performance appraisals

What is the process of selection in human resource management?

  • Evaluating employee performance
  • Training new employees
  • Gathering information about applicants and choosing the most appropriate one (correct)
  • Conducting job analysis

What is the maintaining phase of human resource management focused on?

<p>Activities used to maintain employees (C)</p> Signup and view all the answers

What activities are part of the human resource management's training and development?

<p>Train and develop (D)</p> Signup and view all the answers

Why is it important for an organization to retain their employees?

<p>It's extremely cost-efficient (B)</p> Signup and view all the answers

What is employee training in human resource management?

<p>Teaching employees new skills and jobs (D)</p> Signup and view all the answers

What are the main objectives of performance appraisals?

<p>Letting workers know how well they are doing (D)</p> Signup and view all the answers

What is job analysis in human resource management?

<p>A systematic procedure for studying jobs to determine their various elements and requirements (A)</p> Signup and view all the answers

What is compensation in human resource management?

<p>The payment employees receive in return for their labor (A)</p> Signup and view all the answers

What is cultural diversity related to in human resource management?

<p>Race, ethnicity, and gender (D)</p> Signup and view all the answers

What is motivation in the context of human resource management?

<p>An internal process that energizes and directs (B)</p> Signup and view all the answers

What is the meaning of brand loyalty?

<p>Customer's favorable attitude towards a brand (C)</p> Signup and view all the answers

What is the assumption of Theory X?

<p>People are naturally unmotivated and dislike work (C)</p> Signup and view all the answers

What is the purpose of job enrichment?

<p>To provide employees with more variety and responsibility in their jobs (D)</p> Signup and view all the answers

What is the role of positive reinforcement?

<p>To strengthen behavior by reward (B)</p> Signup and view all the answers

What is the purpose of marketing research?

<p>To gather and analyze data concerning a particular marketing problem (A)</p> Signup and view all the answers

What is the product life cycle stage where sales revenue and profit peak?

<p>Maturity (A)</p> Signup and view all the answers

What is the main focus of customer relationship management?

<p>Using customer information to build relationships (B)</p> Signup and view all the answers

What is the purpose of empowerment?

<p>To make employees more involved in their jobs by increasing their participation (B)</p> Signup and view all the answers

What is the concept of market positioning?

<p>Creating an image or identity for a product in the minds of the target market (B)</p> Signup and view all the answers

What is the role of reinforcement theory in motivation?

<p>Rewarded behavior is likely to be repeated, while punished behavior is less likely to occur (C)</p> Signup and view all the answers

What are the 3 phases of human resource management?

<p>Acquiring, Maintaining, Developing (D)</p> Signup and view all the answers

What is the main purpose of recruiting in human resource management?

<p>Attracting qualified job applicants (B)</p> Signup and view all the answers

What is the process of selection in human resource management?

<p>Gathering information about applicants and choosing the most appropriate (A)</p> Signup and view all the answers

What activities are part of human resource management's training and development?

<p>Train and develop (C)</p> Signup and view all the answers

What is the maintaining phase of human resource management focused on?

<p>Activities used to maintain employees (C)</p> Signup and view all the answers

Why is it important for an organization to retain their employees?

<p>It's extremely cost-efficient (C)</p> Signup and view all the answers

What is employee training in human resource management?

<p>Teaching employees new skills and jobs (C)</p> Signup and view all the answers

What are the main objectives of performance appraisals?

<p>Providing effective basis for rewards (B)</p> Signup and view all the answers

What is job analysis in human resource management?

<p>A systematic procedure for studying jobs to determine their elements and requirements (C)</p> Signup and view all the answers

What is compensation in human resource management?

<p>The payment employees receive in return for their labor (C)</p> Signup and view all the answers

What is cultural diversity related to in human resource management?

<p>Race, ethnicity, and gender (C)</p> Signup and view all the answers

What is motivation in the context of human resource management?

<p>An internal process that energizes and directs (A)</p> Signup and view all the answers

What is the assumption of Theory X?

<p>People are naturally unmotivated and dislike work (D)</p> Signup and view all the answers

What is the main purpose of packaging?

<p>To provide a container (A)</p> Signup and view all the answers

What is the process of market segmentation?

<p>Dividing a market into groups based on common characteristics (C)</p> Signup and view all the answers

What is the role of reinforcement theory in motivation?

<p>It is based on the premise that rewarded behavior is likely to be repeated (C)</p> Signup and view all the answers

What is the meaning of price in the context of marketing?

<p>The amount of money the seller is willing to accept (B)</p> Signup and view all the answers

What is the purpose of labeling in marketing?

<p>To present information about the product (B)</p> Signup and view all the answers

What is the main focus of customer relationship management?

<p>Using information about customers to develop desired customer relationships (A)</p> Signup and view all the answers

What is the role of positive reinforcement?

<p>It strengthens behavior by reward (C)</p> Signup and view all the answers

What is the purpose of marketing research?

<p>To gather and analyze data concerning a particular marketing problem (D)</p> Signup and view all the answers

What is the role of empowerment?

<p>To make employees more involved in their jobs by increasing their participation (D)</p> Signup and view all the answers

What is the meaning of using price?

<p>The amount of money the seller is willing to accept in exchange (A)</p> Signup and view all the answers

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