Human Resource Management Level-II

• This study material is for Human Resource Management Level-II.
• The module focuses on developing employee participation and has a nominal duration of 90 hours.
• It is based on the March 2022 Curriculum Version 1, prepared by the Ministry of Labor and Skill, Debre Birhan, Ethiopia.

Key Acronyms

• BRD stands for Business Requirements Document.
• CEO means Chief Executive Officer.
• HR refers to Human Recourse.
• OHS is Occupational Health and Safety.
• MSDS means Materials Safety Data Sheets.
• SWOT stands for Strengthen, Weakness, Opportunity, and Threat.
• WHS refers to Workplace Health and Safety.

Introduction to the Module

• Human resource contributions are vital in modern organizations.
• Improving work habits, identifying resource use, and adhering to environmental regulations are key.
• This module aims to meet human resource industry requirements and focuses on developing employee participation.
• Work within organizational requirements.
• Develop effective work habits.
• Identify current resource use.
• Act with environmental regulations.
• Seek opportunities to improve resource efficiency.
• Module trainees should read information, complete self-checks, and refer to identified reference books.

Work Within Organizational Requirements

• Identifying requirements/responsibilities, understanding employee/employer rights, and identifying standards are important.
• Applying organizational requirements, understanding employee rights, and identifying workplace behavior are important.

Organization's Requirements and Responsibilities

• Organization's requirements are critical activities to meet stakeholder needs, documented in a Business Requirements Document (BRD).
• Organizational policies are decisions by management on operations for fulfilling business goals.
• Organizational procedures explain how operations are performed.
• Having well-planned procedures leads to simplicity, minimum supervision, specialist staff utilization, and less duplication, reducing paperwork and improving quality.
• An organization's prime function is the purpose for which it is in business like manufacturing goods to achieve profit for business owners.
• Effective organizations need clear goals for all personnel, objectives derived from goals, and established staff who follow organizational values.
• Business and performance plans are used for setting goals and objectives.
• Strategic planning is the process of selecting organizational goals through determining necessary policies and methods.
• Managers establish goals, define the present situation, identify aids/barriers, and develop action plans.
• Enterprise agreements outline terms and conditions for employees.
• Equal employment opportunity ensures fair treatment in employment decisions.
• Anti-discrimination and ethical standards are essential.
• Access/Equity ensures social justice and fairness, addressing disadvantages.
• OHS (Occupational health and safety) betters workplace health, studies risks, and suggests mitigations.
• Employment agreements are employment contracts, detailing work conditions which are negotiable.
• Industrial awards grant wage earners minimum pay rates and conditions.

Organizational Responsibilities

• Organizations must implement their organizational responsibilities with balanced approach to run efficiently.
• Any organization represents rationally ordered instruments for achieving its goals.

Employee and Employer Rights and Responsibilities

• According to the Federal Industrial Relations Commission, both parties have rights and responsibilities.
• Employee rights include fair wages, union membership, sick leave, and a safe, discrimination-free work environment
• Employee responsibilities include treating coworkers equally, ensuring reasonable care, reporting hazards, being punctual, obeying instructions, and respecting confidentiality.
• Employer rights include dismissing workers as per the Workplace Relations Act and expecting loyalty.
• Employer responsibilities include providing a safe workplace, preventing discrimination/harassment, insurance, risk management and safety equipment.

Complying Responsibilities, Goals, and Objectives

• An understanding of goals and objectives will help ensure effective job performance.
• Goals and objectives need to be clearly written, communicated, and adhered to.
• A strong workplace compliance program prevents unethical actions and encourages reporting.

Identifying Roles of Colleagues and Supervisors

• Roles refer to a position, whereas responsibilities are tasks related to the job description.
• Colleagues generally means people sharing goals, but it also generally means those work together.
• Coworkers are the people who work for the same company.
• Examples of a customer service positions, communications, responding to customers and handling questions

Roles of supervisors

• One core responsibility is monitoring employee performance.
• The supervisor must train her employess and handle the team making sure they stay on time.
• Supervisors must plan organizing and help a manager make sure a project goes the way it is supposed to go.
• It is important that a supervisor makes sure the human resources function can be used so employees are performing their work.
• A supervisor must ensure a team is working best that it can and working well with the employee.
• Establishing communication is an important element so that people can relay the message to the employess.
• Helping to ensure employees can complete their work adequately for facilities means people can feel comfortable in the work environment.
• Make sure and give employees that resources are made available.
• Supervisors must look at the performance of employeees and provide a report.
• A supervisor is responsible to help ensure there is proper discipline.
• All supervisors help to provide moral support and have empathy.
• A supervisor must have optimum utilization of the resources in order to oversee any waste or lost productivity.
• A supervisor needs to see there are no conflicts and they help them better as people continue to impact a project and work better together.
• Any workplace the most efficient way depends on understanding each role and the duties it carries.

Standards and Values

• Standards by top management as well as strategic plans should be in place
• Bullying, harassment, discrimination are unacceptable behaviours .
• Criticism and jokes, advances, threating a person, foul language, physical contact are all unacceptable.

Safe Work

• When a person is not following safety guidelines it is important there are consequences for not doing so.
• When things are a problem it needs to be spoken about to ensure that it is dealt with safely
• Cooperating with those in your supervisors make sure people are safe in the workplace while working with the parameters of the organization.
• Working as a team member, discussing as people work to solve it.
• Etiquette is incredibly important to make sure everyone feels heard.

Effective Work Habits

• Effective work habits are when you are understanding needs of your job is important.
• Having a balance is important to understand.

Balancing Priorities

• The idea that a fulfilling life outside of work will help to reduce stress.
• A priority is the major and most concerning need to perform an activity with the most effort.
• The 7 Priorities are mission in life, health, family, relationships, mental capacity, finances and self improvement are all very important

Work-Life Priorities

• Prioritization skills and time management.
• Being able to use long term goals and missions to fulfill the urgent needs is very important.
• Publishing, reaching customers and creating programs are important and efficient.
• These seven steps will help to prioritize:
• Identifying goals will give you the bigger picture in time.
• Make a list of the tasks need to complete.
• It is important to assess the amount of work and urgency that must be completed.
• Consider what brings value so that you can allocate the best course of action.
• If efforts are seemingly tied give time allocations to prioritize which task will be most essential to the operations in question.
• Being open to changes can have challenges and that means priorities can shift.
• It is important that there is a structure so to meet important deadlines.

Balance Work-Life Priorities

• Work-life are all priorities to help someone balance their work and personal life.
• Employees can learn if the work-life is balanced it can face situations of stress, physical stress, relational issues and a disconnect from time.
• HR can help with flexi time, more empathetic environment, they can help create that perfect space.

Time Management and Strategy

• A goal to make sure that there is the most potential to get the most done in a day .
• Learning to say now, working and working strategies that can help you do more.
• Being effective means understanding the skills needed in the company along with understanding effectiveness.

Appropriate Dress and Conduct

• Conduct explains a way to understand the proper rules an individuals should follow.
• There needs to some understanding of dress and behavior codes depending on the nature of the position.

Resource use

• By focusing on these things it is essential to a company's productivity.
• Understanding your environmental and resource proficiency can help with maximizing efficiency.
• Ways a business can improve is by being compliant and minimizing the environmental footprint.
• Some waste should work with material water and waste, and saving resources can lead to a reduction in emissions.

Ways to save energy

• Turning off lights and using equipment and Skylights the building.
• You can also save water by installing rainwater tanks and fixing leaky pipes and being conscious of using water otherwise.
• The right products are designed and used so there is less wastage in operations.
• It also looks at how the procedures depend on the materials.
• A waste reduction cycle helps the environment by looking at reducing, reusing, recycling, and replacing items.

So Much of What We Do

• Its impact that it is unrealistic and being aware can help so things can get reduced and bettered.
• It is important to look and assess yourself by understanding the scope and conducting the resources.
• Resources are the essential piece for materials and energy that go into producing and affecting product.

Documenting and Measuring Current Resources

• Template it helps in making quicker choices to understand your always working with the right pieces of data .
• When data is requisitioned look for the suppliers pieces and those who is the most paper.
• Need to better understand using assessing using current usage so that you easily compare the water and electricity.
• Asses can be done with a assessment where is necessary to understanding what the work force is doing.
• The next measure is to see how you can physically count the items and asses the work force.

Resource Use

• Data will be useful to help identify and ensure a organization is best using it.
• It is essential to analyze baseline assessment of data.
• Collect and understand the organization for information.
• Analyze industry and look to better understand the business.
• What is data has been done, it should be reviewed every two years for improvement purposes.

File Documentation

• Follow practices and ensure that all processes are streamlined.
• Information is filed with accuracy and will save time because it can be accessed quickly.

Reporting Hazards

• It's because it is important to understand the use can also open any savings in the waste that can accumulate.
• Hazards can be understood as something that can cause harm or harm.
• Environmental hazards can include chemicals fertilizers and other hazards.
• Think about what happens if things go wrong if chemicals leak or spill they will need to be contained.
• Noise pollution can harm or cause tinnitus, air pollution will come be from smoke, and it is important to avoid issues like bronchitis.
• Look out of for asbestos when on materials and work to get them dealt with.
• Report in order ways that all workers can be safe and work to deal with materials.
• You need to report the process, control what you can, it need to be controlled in a safe manner, follow it and it will help you sustain a safe process properly.

Environmental Requirements

• Some aspects of environmental regulations are law regulation, practices guidelines can be superior to help give a better standard.
• Not conforming means you were in breach.

Report breaches

• Environmental reporting reach means where there is failures to make anything known relating to a climate change issue.
• Identify then report any appropriate personnel and they need to be reported for appropriate reasons.
• List the things that affect your report so that they can be avoided.
• Take actions that are preventative.
• Have safe work practices that that prevent from step routines and are outlined in how to get them preformed.
• Some places should set the appropriate polices in effect to stop the attention from being the hand on that task.