Human Resource Management in Organizations

Human Resource Management Concept

• Human Resource Management (HRM) is the strategic approach to effectively manage people in an organization to gain a competitive advantage.
• HRM focuses on policies and systems to maximize employee performance in service of an employer's strategic objectives.
• HR departments are responsible for overseeing employee benefits design, employee recruitment, training and development, performance appraisal, and reward management.

Need of HRM

• HRM helps a company achieve its objectives by creating a positive attitude among workers.
• It facilitates professional growth, reduces waste, and makes maximum use of resources.
• HRM helps maintain cordial relationships between unions and management.

Process of Staff Development

• Identification of staff development needs is influenced by the curriculum and its impact on learners.
• Other stakeholders, such as employers, also influence professional needs.
• Methods of staff development include:
  • On-the-job development to hone technical skills.
  • Self-study through reading, researching, and taking classes outside of work hours.
  • 360-degree performance review to identify skills development opportunities.
  • Career planning to fill roles.

Role of a Crisis Manager

• A crisis manager should lead from the front, showing confidence and steadiness.
• They should take complete charge of the situation, know what is happening around, and attend to problems immediately.
• A crisis manager should be alert, foresee crisis, and take precautionary measures to avoid emergencies.
• They should encourage effective communication, provide direction, and motivate employees to believe in themselves and the organization.

Performance Appraisal

• A performance appraisal is a regular review of an employee's job performance and overall contribution to a company.
• It evaluates an employee's skills, achievements, and growth, and provides feedback.
• Purposes of performance appraisal include:
  • Giving feedback to employees.
  • Documenting performance for organizational rewards.
  • Formulating personal decisions like merit-based salary increases or promotions.
  • Diagnosing overall performance and developing future development strategies.

Performance Appraisal Process

• The process involves defining the job/task/responsibilities, assessing job performance against standards, and evaluating performance through methods like 360-degree appraisal.
• A 360-degree appraisal provides a balanced view of an employee's performance from a broad cross-section of workplace competencies.
• It helps employees accept results and work on areas that need improvement, and can be used on a regular basis to maintain high-quality work.

This quiz covers the concept of human resource management, its strategic approach, and how it maximizes employee performance to gain a competitive advantage.