Human Resource Management Chapter 16
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Questions and Answers

What is a recommended action for a company to take in the event of a major business disruption?

  • Identify key responsibilities (correct)
  • Neglect employee training
  • Minimize communication
  • Limit plan awareness
  • What percentage of companies is estimated to never reopen after a major disaster?

  • 20%
  • 40% (correct)
  • 60%
  • 80%
  • Which of the following is crucial for ensuring an effective business continuity plan?

  • Regular employee training (correct)
  • Limiting employee involvement
  • Ignoring company policies
  • Reducing plan distribution
  • What should companies do to help all employees understand their business continuity plan?

    <p>Conduct periodic training sessions</p> Signup and view all the answers

    Which of the following actions should not be taken when developing a business continuity plan?

    <p>Ensure all employees are unaware of the plan</p> Signup and view all the answers

    What is the primary purpose of the Occupational Safety and Health Act?

    <p>To ensure safe and healthy working conditions</p> Signup and view all the answers

    Which organization is responsible for enforcing the standards set by the Occupational Safety and Health Act?

    <p>Occupational Safety and Health Administration</p> Signup and view all the answers

    When enforcing its standards, what approach does OSHA primarily use during inspections?

    <p>Prioritization of the most hazardous situations</p> Signup and view all the answers

    Which of the following is NOT a responsibility of employers under the Occupational Safety and Health Act?

    <p>Conducting regular safety training sessions</p> Signup and view all the answers

    Which of the following contributes NOT to accidents in the workplace?

    <p>Strict compliance with safety protocols</p> Signup and view all the answers

    What is the first line of defense for reducing unsafe conditions in the workplace?

    <p>Job hazard analysis</p> Signup and view all the answers

    What cause of accidents is primarily beyond management’s control?

    <p>Chance occurrences</p> Signup and view all the answers

    Which of the following is an important aspect of preventing accidents at work?

    <p>Conducting operational safety reviews</p> Signup and view all the answers

    What is the primary reason why safety is considered important in the workplace?

    <p>To boost profitability</p> Signup and view all the answers

    Which of the following best describes a supervisor's role in safety management?

    <p>Performing a daily walk-through of the workplace</p> Signup and view all the answers

    How many workers died at work in the U.S. as reported in the content?

    <p>5,190</p> Signup and view all the answers

    Which organization is primarily associated with safety law in workplaces?

    <p>OSHA</p> Signup and view all the answers

    What might be a crucial element of a basic security program?

    <p>Establishing a security plan</p> Signup and view all the answers

    Which of the following is NOT a way to prevent accidents at work according to the objectives outlined?

    <p>Ignoring minor safety incidents</p> Signup and view all the answers

    What is a significant statistic about occupational injuries and illnesses in the U.S.?

    <p>2.9 million reported cases annually</p> Signup and view all the answers

    Which of the following is considered a workplace health hazard?

    <p>Excessive noise</p> Signup and view all the answers

    What is one method used to reduce unsafe acts in the workplace?

    <p>Positive reinforcement tactics</p> Signup and view all the answers

    Which of the following is NOT a component of fostering a culture of safety?

    <p>Encouraging risky behaviors for efficiency</p> Signup and view all the answers

    What role does employee engagement play in workplace safety according to Milliken & Company?

    <p>It drives world-class safety performance.</p> Signup and view all the answers

    What should a comprehensive safety policy include?

    <p>Specific loss control goals</p> Signup and view all the answers

    Which of the following workplace health hazards involves managing air quality?

    <p>Asbestos exposure</p> Signup and view all the answers

    What approach is suggested for addressing substance abuse in the workplace?

    <p>Conducting substance abuse testing</p> Signup and view all the answers

    Which of the following is a strategy to improve workplace health hazards?

    <p>Recognizing and evaluating hazards</p> Signup and view all the answers

    What is a key result of ineffective communication regarding workplace hazards?

    <p>Higher rates of accidents and incidents</p> Signup and view all the answers

    Which of the following is an internal risk that can be managed in the workplace?

    <p>Workplace accidents</p> Signup and view all the answers

    What is a primary goal of establishing a zero-tolerance policy toward workplace violence?

    <p>To deter future violent incidents</p> Signup and view all the answers

    Which of the following factors can contribute to stress in the workplace?

    <p>Personal financial issues</p> Signup and view all the answers

    What is a recommended method for analyzing the current level of risk in a workplace security program?

    <p>Perform a risk assessment</p> Signup and view all the answers

    Which of the following is necessary for effective cyber security in a workplace?

    <p>Implementing staff training on data management</p> Signup and view all the answers

    What is a common human consequence of job-related stress?

    <p>Employee burnout</p> Signup and view all the answers

    Which of the following is NOT part of mechanical security systems?

    <p>Physical security personnel</p> Signup and view all the answers

    What role do ergonomic interventions play in workplace health?

    <p>They aim to improve the work environment.</p> Signup and view all the answers

    Study Notes

    Human Resource Management: Chapter 16 - Safety, Health, and Risk Management

    • Chapter Objectives: Covering the supervisor's role in safety, basic safety laws and OSHA, accident causes, accident prevention methods, employee engagement in safety, workplace health hazards, prerequisites for a security plan, and establishing a basic security program.

    Learning Objectives (1 of 2)

    • 16.1: Explain the supervisor's role in safety.
    • 16.2: Explain the basic facts about safety law and OSHA.
    • 16.3: Answer the question, "What causes accidents?".

    Learning Objectives (2 of 2)

    • 16.4: List and explain five ways to prevent accidents at work.
    • 16.5: Describe how one company uses employee engagement to improve workplace safety.
    • 16.6: List five workplace health hazards and how to deal with them.
    • 16.7: Discuss the prerequisites for a security plan and how to set up a basic security program.

    Introduction: Safety and the Manager

    • Importance of Safety: 5,190 U.S. workers died at work, and 2.9 million experienced occupational injuries or illnesses. Safety affects costs and profits.

    Top Management's Role in Safety

    • Management Attitude: Crucial in accident prevention.
    • Supervisor's Role: Daily walk-throughs of the workplace.

    Learning Objective 16.2: Explain the Basic Facts About Safety Law and OSHA

    • Occupational Safety and Health Act (OSHA): Focuses on safe and healthy working conditions.
    • OSHA Function: Enforce the act and set standards.
    • Record Keeping: Crucial for tracking occupational injuries and illnesses.

    What Accidents Must Be Reported?

    • OSHA Reporting Requirements: Detailed flowchart outlining reporting procedures for different types of accidents based on their severity and potential impact (e.g., fatality, hospitalization, amputation).

    Inspections and Citations

    • OSHA Enforcement: Inspections, prioritization ("worst first"), and follow-up actions including citations and penalties for violations of safety standards.
    • Employee resistance to safety protocols

    Responsibilities and Rights of Employers and Employees

    • Employers: Responsible for a safe work environment, understanding and following OSHA standards, examining conditions for risk.
    • Employees: Right to a safe workplace free from hazards and participate without fear of punishment; resistance.

    Learning Objective 16.3: Answer the Question, "What Causes Accidents?"

    • Chance Occurrences: Accidents beyond management's control.
    • Unsafe Conditions: Factors like safety schedules, workplace climate.
    • Unsafe Acts: Employee behavior that can lead to accidents.

    How to Prevent Accidents: Reducing Unsafe Conditions

    • Job Hazard Analysis: An approach to identifying and controlling potential hazards within specific jobs.
    • Operational Safety Reviews: Regularly assessing tasks to control safety hazards.
    • Personal Protective Equipment (PPE): Essential in protecting against safety risks.

    How to Prevent Accidents: Reducing Unsafe Acts

    • Screening: Identifying employees with potential unsafe behaviors.
    • Training: Providing instruction to prevent unsafe acts.
    • Incentives and Positive Reinforcement: Motivating the workforce towards safe behavior.

    Reducing Unsafe Acts: Fostering a Culture of Safety

    • Supportive Environment: A safe and respectful work environment important to prevent unsafe acts.
    • Specific Loss Control Goals: Setting explicit goals for improving safety.
    • Behavior-Based and Safety Awareness Programs: Implementation of programs focusing on safe protocols and practices.
    • Employee Participation: Involvement from workers in safety procedures and practices.

    Learning Objective 16.5: Describe How One Company Uses Employee Engagement to Improve Workplace Safety

    • Milliken & Company: Example of a company that employs employee engagement to improve their workplace safety. Their "Involvement-Based Employee Engagement" program is described.

    Learning Objective 16.6: List Five Workplace Health Hazards and How to Deal with Them

    • Chemicals and Industrial Hygiene: Recognizing, evaluating, and controlling chemical hazards.
    • Asbestos Exposure: Addressing asbestos exposure in the workplace.
    • Ergonomic Problems
    • Repetitive Motion Disorders: Managing musculoskeletal stress injuries
    • Sitting: Understanding the negative health effects of sitting and minimizing the negatives.
    • Infectious Diseases: Proactive measures to limit contamination.
    • Workplace Smoking: Implementing bans and policies to encourage reduced exposure.

    Learning Objective 16.7: Discuss the Prerequisites for a Security Plan and How to Set up a Basic Security Program

    • Occupational Security and Risk Management: Defining workplace security within enterprise risk management.
    • Risk Levels: Understanding external, strategy, and internal risks.
    • Implementing a Basic Security Program: Starting with analyzing risks, installing mechanical systems, and setting up procedures
    • Protective Measures: Establishing and implementing policies and measures to secure the workplace.

    Terrorism and Cyber Security

    • Terrorism: Protecting employees and physical assets.
    • Cyber Security: Emphasizing data security as everyone's responsibility, encrypting data, and monitoring systems.

    Business Continuity and Emergency Plans

    • Catastrophe Recovery: The high rate of business closures after major calamities.

    • Developing a plan: Details on creating a company response plan.

    • Identifying Responsibilities: Establishing accountability.

    • Employee Awareness: Insuring all employees understand the plan.

    • Employee Training: Regular training for employee preparedness and plan effectiveness.

    • Note: Additional information on trends shaping HR, involving digital and social media, such as Twitter notifications, and providing a chapter review are given for completeness.

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    Description

    This quiz focuses on Chapter 16 of Human Resource Management, which delves into safety, health, and risk management in the workplace. It covers the supervisor's role, basic safety laws, accident prevention methods, and workplace health hazards. Participants will also explore employee engagement tactics and the essentials of creating a security plan.

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