Human Resource Management Chapter 16 PDF
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University of Technology, Jamaica
Gary Dessler
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This chapter details various aspects of safety and health management in the workplace. It covers the role of supervisors in safety, basic safety laws and regulations, and explores potential causes of accidents and strategies for their prevention. Further, it delves into workplace health hazards, employee engagement, and prerequisites for a security plan.
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Human Resource Management Sixteenth Edition Chapter 16 Safety, Health, and Risk Management Copyright © 2020, 2017, 2...
Human Resource Management Sixteenth Edition Chapter 16 Safety, Health, and Risk Management Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Learning Objectives (1 of 2) 16.1 Explain the supervisor’s role in safety. 16.2 Explain the basic facts about safety law and OSHA. 16.3 Answer the question, “What causes accidents?” Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Learning Objectives (2 of 2) 16.4 List and explain five ways to prevent accidents at work. 16.5 Describe how one company uses employee engagement to improve workplace safety. 16.6 List five workplace health hazards and how to deal with them. 16.7 Discuss the prerequisites for a security plan and how to set up a basic security program. Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Learning Objective 16.1: Explain the Supervisor’s Role in Safety Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Introduction: Safety and the Manager Why safety is important – 5,190 U.S. workers died at work – 2.9 million occupational injuries and illnesses Safety affects costs and profits Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Improving Performance: HR as a Profit Center Improving Safety Boosts Profits Let’s talk about it… Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Top Management’s Role in Safety Management’s attitude Supervisor’s role in accident prevention – A daily walk-through of your workplace Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Improving Performance: The Strategic Context Deepwater Horizon Let’s talk about it… Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Learning Objective 16.2: Explain the Basic Facts About Safety Law and OSHA Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Manager’s Briefing on Occupational Safety Law Occupational Safety and Health Act – Safe and healthy working conditions – Occupational Safety and Health Administration ▪ Enforce the act and set standards Record Keeping – Occupational injuries – Occupational illnesses Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved What Accidents Must Be Reported Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Inspections and Citations OSHA enforces its standards through inspections and (if necessary) citations – Inspections ▪ “worst first” ▪ Priorities ▪ Types of frequent violations – Citations ▪ Penalties ▪ Employee resistance Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Responsibilities and Rights of Employers and Employees Employers – workplace free from recognized hazards – familiar with mandatory OSHA standards – examine workplace conditions Employees – Safety and health on the job without fear of punishment Employee resistance Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Trends Shaping HR: Digital and Social Media Sitedocs Digital Workplace Safety Let’s take a look… Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Learning Objective 16.3: Answer the Question, “What Causes Accidents?” Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved What Causes Accidents? Chance occurrences – Beyond management’s control Unsafe conditions – Safety schedules and climates Unsafe acts – Will undo your efforts Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Learning Objective 16.4: List and Explain Five Ways to Prevent Accidents at Work Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved How to Prevent Accidents Reducing unsafe conditions – The employer’s first line of defense ▪ Job hazard analysis ▪ Operational safety reviews ▪ Personal protective equipment Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Diversity Counts Protecting Vulnerable Workers Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved How to Prevent Accidents: Reducing Unsafe Acts Reducing unsafe acts – Through screening – Through training – Through posters, incentives, and positive reinforcement Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Improving Performance: HR as a Profit Center Using Positive Reinforcement Let’s talk about it… Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Reducing Unsafe Acts Fostering a Culture of Safety Creating a Supportive Environment Establishing a Safety Policy – Set specific loss control goals ▪ Through Behavior-Based and Safety Awareness Programs ▪ Through Employee Participation Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Trends Shaping HR: Digital and Social Media Conducting Safety and Health Audits and Inspections Let’s take a look… Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Learning Objective 16.5: Describe How One Company Uses Employee Engagement to Improve Workplace Safety Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Employee Engagement Guide for Managers Milliken & Company – World-Class Safety Through Employee Engagement – Involvement-Based Employee Engagement Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Learning Objective 16.6: List Five Workplace Health Hazards and How to Deal with Them Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Workplace Health Hazards: Problems and Remedies (1 of 2) Chemicals and industrial hygiene – Recognize, evaluate, and control Asbestos exposure at work and air quality Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Know Your Employment Law Hazard Communication Let’s take a look… Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Alcoholism and Substance Abuse Substance abuse testing – Marijuana Dealing with substance abuse Actions for current employees Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Stress, Burnout, and Depression Many things about one’s job can be stressful – Workplace factors – Personality factors – Human consequences Reducing job stress Employer’s role Burnout Employee depression Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Workplace Health Hazards: Problems and Remedies (2 of 2) Solving Computer-Related Ergonomic Problems – OSHA’s e-tool for designing computer workstations Repetitive motion disorders Sitting Infectious Diseases Workplace smoking Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Learning Objective 16.7: Discuss the Prerequisites for a Security Plan and How to Set up a Basic Security Program Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Occupational Security and Risk Management Workplace security relates to protecting employees from internal and external security risks. Enterprise Risk Management – Managing depends on class of risk ▪ Internal preventable ▪ Strategy risks ▪ External risks Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Preventing and Dealing with Violence at Work Heighten Security Measures Improve Employee Screening Establish a zero-tolerance policy toward workplace violence Use Workplace Violence Training Guidelines for firing a high-risk employee Violence Toward Women at Work Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Securing the Facility Protecting employees from internal and external risks often starts with facilities security Setting Up a Basic Security Program – Analyze current level of risk – Installing mechanical security systems – Installing natural / Architectural security systems – Installing organizational security systems Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Terrorism and Cyber Security Terrorism – Protect employees and physical assets Cyber Security – Data security is everyone’s responsibility – “old data is bad data” – Encrypt – Monitor Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Business Continuity and Emergency Plans One source estimates that 40% of companies never reopen after suffering business disruptions from a major catastrophe. – Develop a plan – Identify key responsibilities – Make sure all employees are aware of the plan – Train employees regularly. Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Trends Shaping HR: Digital and Social Media Twitter Notifications Let’s take a look… Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Chapter 16 Review What you should now know…. Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved Copyright This work is protected by United States copyright laws and is provided solely for the use of instructors in teaching their courses and assessing student learning. Dissemination or sale of any part of this work (including on the World Wide Web) will destroy the integrity of the work and is not permitted. The work and materials from it should never be made available to students except by instructors using the accompanying text in their classes. All recipients of this work are expected to abide by these restrictions and to honor the intended pedagogical purposes and the needs of other instructors who rely on these materials. Copyright © 2020, 2017, 2015 Pearson Education, Inc. All Rights Reserved