Human Resource Management and IT Quiz

Key Points in Changing Perspectives of Human Resource Management

• Chapter 1 of the book discusses the evolution of Human Resource Management and the main trends in the HR profession.
• The application of Information Technology (IT) in HR is a major focus, including the use of job boards, e-selection, employment kiosks, e-learning, and Electronic Performance Support Systems (EPSS).
• IT is also applied in salary and payroll administration, with the growth of social networking sites like Facebook and Twitter being utilized for HR purposes.
• The use of email and IT to foster customer involvement, as well as telecommuting/teleworking, are highlighted in the text.
• The Human Resource Information System (HRIS) is discussed, with a focus on its benefits, including self-service benefits transactions and HR training.
• The text provides examples of HR data accessed by various stakeholders using HRIS and labor relations.
• The growth of Business Processing Outsourcing (BPO) in the Philippines and its impact on HR is discussed.
• The organizational chart and structures of HR departments, including centralization and decentralization, are examined.