Human Factors in Aviation Systems

The study of how humans interact with systems, including technological and organizational elements, to understand and improve the effectiveness and safety of those systems.

The actions of individuals in performing assigned tasks or duties of specified performance standards.

The ability to communicate, work in teams, and interact effectively with others.

A set of principles and practices for managing resources within a team.

EU rules that determine common requirements for providers of air traffic management services.

International Civil Aviation Organization guidelines on personnel licensing.

The skills, knowledge, and attitudes required to perform a task effectively.

Encompasses both human factors and organisational factors affecting overall performance, often in a safety-critical context.

Systems with many interacting elements and unpredictable events, including humans influenced by internal and external factors.

Systems combining human actions and technology, which become complex due to the combined nature of human and tech interactions.

Air Traffic Management (ATM) systems rely on collaborative teams with various roles (controllers, assistants, etc.) to function effectively.

Air traffic controllers make many errors per hour, but serious incidents are infrequent, indicating a need for examining the conditions where these errors occur.

The aviation system is made up of multiple interconnected systems, highlighting the interconnected relationship of human and operational behavior in safety-critical settings.

Instead of trying to completely prevent errors, the focus should be on improving the conditions surrounding errors and lessening the effect of unavoidable errors.

A set of strategies to enhance teamwork & human performance in aviation systems in order to improve safety and efficiency.

Although errors are inevitable in complex systems, prioritising safety is crucial and demands addressing the issues, thus the importance of a systematic approach.

TRM isn't the primary source of information for managers in the Ops room; its not a team-building course or for criticizing errors, instead aiming to improve resource teamwork and communication.

EU regulation mandates Air Traffic Controllers' training to include human factors at initial, unit, and continuing education stages.

Training providing basic operational procedures, specific rating knowledge, and possibly endorsements, or additional ratings (theory and practical).

Team Resource Management (TRM) is a human factors aspect explicitly included in multiple Air Traffic Controller (ATC) training levels and is included in Air Traffic Service Provider (ATSEP) programs.

Fundamental aspects of operational procedures (practical and theoretical).

Specific training of Air traffic controller duties and skills on specific positions and functions (theory and practical).

Team Resource Management (TRM) as a subtopic within human factors training for Air Traffic Control.

EU regulation specifying TRM's inclusion in ATSEP (Air Traffic Service Provider) training.