Podcast
Questions and Answers
What type of performance feedback is given when an employee's performance is above standard?
What type of performance feedback is given when an employee's performance is above standard?
- Corrective feedback
- Critical feedback
- Constructive feedback
- Positive feedback (correct)
What is the main difference in performance evaluation criteria between non-management and management positions?
What is the main difference in performance evaluation criteria between non-management and management positions?
- Non-management positions focus solely on competencies.
- Management does not require feedback documentation.
- Management roles use a detailed goals and competency evaluation format. (correct)
- Non-management roles require more frequent evaluations than management.
What is typically included in the outputs of a performance management process?
What is typically included in the outputs of a performance management process?
- Company-wide salary reports
- Individual development plan (IDP) (correct)
- Team evaluations
- Employee exit interviews
Which of the following represents individual-level data in a performance management system?
Which of the following represents individual-level data in a performance management system?
What does a Human Resource Information System (HRIS) allow employees and managers to do during the review period?
What does a Human Resource Information System (HRIS) allow employees and managers to do during the review period?
What is a key limitation of performance feedback formats for non-management positions?
What is a key limitation of performance feedback formats for non-management positions?
Which of the following is NOT a component of the basic compensation system?
Which of the following is NOT a component of the basic compensation system?
What could result from employees perceiving their compensation as unfair?
What could result from employees perceiving their compensation as unfair?
What are the main processes involved in determining base pay?
What are the main processes involved in determining base pay?
Which of the following is considered a short-term incentive program?
Which of the following is considered a short-term incentive program?
What type of data is considered internal data for compensation analysis?
What type of data is considered internal data for compensation analysis?
What is the primary purpose of benefits like workers’ compensation and disability insurance?
What is the primary purpose of benefits like workers’ compensation and disability insurance?
What kind of reports are commonly generated from compensation data?
What kind of reports are commonly generated from compensation data?
In terms of benefits, what does the third set aim to provide?
In terms of benefits, what does the third set aim to provide?
Which of the following statements best describes the commonality of employee involvement in compensation decisions?
Which of the following statements best describes the commonality of employee involvement in compensation decisions?
What type of data acts as the primary data outflow from compensation modules?
What type of data acts as the primary data outflow from compensation modules?
What does performance management primarily focus on?
What does performance management primarily focus on?
What are the three parts of the performance management process?
What are the three parts of the performance management process?
Why is it important for managers to define performance for their direct reports?
Why is it important for managers to define performance for their direct reports?
What should managers do after developing performance measures and standards?
What should managers do after developing performance measures and standards?
In performance management, what is a performance contract?
In performance management, what is a performance contract?
What aspect is significant when performance is difficult to observe or measure?
What aspect is significant when performance is difficult to observe or measure?
Why are nontraditional employees important in performance management?
Why are nontraditional employees important in performance management?
Which of the following best describes the purpose of performance observation?
Which of the following best describes the purpose of performance observation?
What is one primary purpose of paid time off for employees?
What is one primary purpose of paid time off for employees?
What type of benefits falls under the miscellaneous benefits category?
What type of benefits falls under the miscellaneous benefits category?
Who typically administers payroll in most organizations?
Who typically administers payroll in most organizations?
What is the primary purpose of data inputs in the payroll system?
What is the primary purpose of data inputs in the payroll system?
Which component is essential for ensuring the payroll system operates smoothly?
Which component is essential for ensuring the payroll system operates smoothly?
What is an example of special-purpose paid time off?
What is an example of special-purpose paid time off?
Which of the following is NOT a part of the payroll process?
Which of the following is NOT a part of the payroll process?
What benefit is commonly found in 'best companies to work for' lists?
What benefit is commonly found in 'best companies to work for' lists?
Flashcards
Performance Management (PM)
Performance Management (PM)
A structured process that involves setting performance expectations, monitoring progress, providing feedback, and recognizing achievements.
Performance Planning
Performance Planning
The initial stage in performance management where clear expectations, goals, and standards are established for a specific job role.
Performance Contract
Performance Contract
A document that outlines the agreed-upon performance expectations, measures, standards, and goals between a manager and an employee for a specific period.
Performance Dimensions, Measures, and Standards
Performance Dimensions, Measures, and Standards
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Performance Observation
Performance Observation
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Corrective Feedback
Corrective Feedback
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Rewarding Employees
Rewarding Employees
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Training and Development
Training and Development
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Job Evaluation
Job Evaluation
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Market Benchmarking
Market Benchmarking
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Short-Term Incentive Programs
Short-Term Incentive Programs
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Internal Data
Internal Data
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External Data
External Data
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Retirement Benefits
Retirement Benefits
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Health Benefits
Health Benefits
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Worker Protection Benefits
Worker Protection Benefits
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Performance Review
Performance Review
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Individual Development Plan (IDP)
Individual Development Plan (IDP)
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Human Resources Information System (HRIS)
Human Resources Information System (HRIS)
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Compensation
Compensation
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Merit Pay
Merit Pay
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Incentives
Incentives
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Paid Time Off
Paid Time Off
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Benefits Package
Benefits Package
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Miscellaneous Benefits
Miscellaneous Benefits
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Payroll
Payroll
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Payroll Module
Payroll Module
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Payroll Data
Payroll Data
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Time and Attendance Module
Time and Attendance Module
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Government Tax Rules
Government Tax Rules
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Study Notes
Rewarding Employees (HRMIS Week 12)
- Course outline includes Talent Management and HR planning, Recruitment and selection in an internet context, Training and Development, HR metrics and workforce analytics, HRIS privacy and security, HR in the digital world, and the future of HRIS, International HRM, and Social Media.
Performance Management
- Performance, rewards, and payroll systems focus on the basic exchange of inputs and outputs between employees and employers.
- Employees provide performance, and in return, employers provide rewards which are distributed through payroll systems.
- Performance management systems are typically internal to the organization, but data must be linked to other systems (rewards, staffing, training and development, career development).
- Key elements of performance management include planning, observation, and providing positive or corrective feedback.
Performance Planning
- Performance planning is constructed in a way that is adaptable to various management styles.
- Performance is first defined for a specific role, encompassing the employee's duties and responsibilities.
- Outcomes and behaviors are described when observations are difficult to make.
- Specific outcomes and behaviors are required to measure performance for each dimension.
Performance Contract
- After performance standards are developed, the manager must communicate these standards to the employee.
- The employee and manager collaborate to set goals for the performance period (typically a year).
- The manager and employee's agreement on performance, standards and goals forms the performance contract.
- Nontraditional employees (remote, contingent) are important to success and should be included in PM records.
Performance Feedback
- Performance instruments and criteria vary based on job type.
- Non-management positions typically have consistent criteria.
- Management evaluations combine goals and objectives and competency assessment.
- Positive feedback is provided for performance exceeding standards.
- Corrective feedback is provided for performance below standards.
- AI-enabled PM solutions facilitate immediate performance feedback for a better experience.
- Chatbots can be used to address employee inquiries.
Outputs and Inputs
- Performance summaries are usually annual, but some organizations use quarterly or semi-annual reports.
- An important output is the Individual Development Plan (IDP) outlining steps to improve employee performance.
- Inputs include various data levels (organizational data, job-level data, individual data).
- Organizational data includes links to unit goals, strategies, and business plans.
- Job-level data provides key tasks, responsibilities, and expected outcomes for individual performance plans.
- Individual data forms the base for performance management, starting at individual level analysis
HRIS and Performance Management
- Employees and managers can input comments and observations throughout the review period.
- Documentation of positive and corrective feedback is crucial.
- Systems can assist in identifying development activities to address performance challenges.
- Performance management systems should interface with staffing and training applications.
- The most important reports generated by HRIS include performance contracts and annual summary appraisals.
Compensation
- Compensation is the primary outcome for most employees and a great deal of dissatisfaction can result from perceived unfairness.
- Basic compensation systems include base pay, merit pay, short-term and long-term incentives, benefits, recognition, and awards.
- Base pay is driven by job evaluation and market benchmarking processes.
- Examples of short-term incentives include bonuses, gain sharing, and profit sharing.
Data Inputs (Compensation)
- Internal data includes job descriptions, employee performance and salary history, and organizational unit information.
- External data includes market survey data and reward practices.
- Internal and external data are combined to develop job evaluation results, salary structures, and merit matrices.
Reports and Outputs (Compensation)
- Managers receive budget reports.
- Employees receive annual compensation reports detailing all compensation elements.
- Data flows to payroll; federal, state, and local agencies.
- Employees typically do not make compensation decisions; functions are for information.
Benefits
- Benefits programs include pension plans, savings plans, Social Security, workers' compensation, insurance (unemployment, disability, life), medical, dental, and vision care.
- Employees and families can be protected from costly illness and accident risks through preventative care.
- Compensation benefits like special days (vacation, holiday, personal days, family leave) can re-energize employees and give them time with families.
- Miscellaneous benefits like dependent care, flexible work, employee assistance programs, memberships, tuition reimbursement, and employee discounts are typical of those offered by top companies.
Payroll
- Payroll is the transactional process of transferring compensation and withholding taxes.
- Payroll modules often integrate with accounting systems, but not necessarily with the HRIS (so the interface between HRIS and the payroll system is critical).
- Payroll is frequently outsourced in organizations.
Data Inputs (Payroll)
- Payroll system inputs include compensation, benefits, and other additions/deductions.
- Time and attendance data are typically entered in separate modules and processed within payroll.
- External data from government agencies/tax authorities are crucial for accurate withholdings.
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Description
This quiz covers essential concepts of performance management, focusing on the relationships between employees and employers regarding rewards and payroll systems. Topics include performance planning, training, HR metrics, and the evolving role of HR in the digital world. Test your understanding of how HR practices influence workforce dynamics.