Podcast
Questions and Answers
What is the primary focus of Human Resource Management (HRM)?
What is the primary focus of Human Resource Management (HRM)?
- Enhancing organizational efficiency (correct)
- Building relationships within the organization
- Developing skills and knowledge
- Maximizing employee value
How does Human Capital primarily view employees?
How does Human Capital primarily view employees?
- As obstacles to productivity
- As resources to be managed
- As temporary workers to be replaced
- As valuable assets and investments (correct)
What is a key activity associated with Human Resource Management (HRM)?
What is a key activity associated with Human Resource Management (HRM)?
- Knowledge sharing
- Developing processes and databases
- Building trust among employees
- Recruitment (correct)
Which measurement is commonly used in Human Resource Management?
Which measurement is commonly used in Human Resource Management?
What is the primary objective of Human Capital?
What is the primary objective of Human Capital?
Which of the following is an example of Structural Capital?
Which of the following is an example of Structural Capital?
What role does Social Capital play within an organization?
What role does Social Capital play within an organization?
What does the measurement of Human Capital focus on?
What does the measurement of Human Capital focus on?
What is one of the primary advantages of agile and holocratic structures?
What is one of the primary advantages of agile and holocratic structures?
Which of the following metrics is used to measure organizational effectiveness?
Which of the following metrics is used to measure organizational effectiveness?
How does the McKinsey 7S model categorize 'Style'?
How does the McKinsey 7S model categorize 'Style'?
What is a notable disadvantage of agile and holocratic structures?
What is a notable disadvantage of agile and holocratic structures?
Which metric is NOT typically used to assess organizational efficiency?
Which metric is NOT typically used to assess organizational efficiency?
What defines the 'Structure' component in the McKinsey 7S model?
What defines the 'Structure' component in the McKinsey 7S model?
What is a common issue that may arise from regional versus central power dynamics?
What is a common issue that may arise from regional versus central power dynamics?
Which of the following is an advantage of having shared values in an organization?
Which of the following is an advantage of having shared values in an organization?
What is the primary purpose of aligning organizational structure with strategy?
What is the primary purpose of aligning organizational structure with strategy?
Which organizational structure allows for quick responses to changes in market conditions?
Which organizational structure allows for quick responses to changes in market conditions?
What is a significant advantage of a functional organizational structure?
What is a significant advantage of a functional organizational structure?
What disadvantage is associated with a project-based organizational structure?
What disadvantage is associated with a project-based organizational structure?
Which structure combines functional and project-based approaches, creating potential complications in decision-making?
Which structure combines functional and project-based approaches, creating potential complications in decision-making?
In which structure might an organization face fragmentation due to its semi-autonomous divisions?
In which structure might an organization face fragmentation due to its semi-autonomous divisions?
What is an expected benefit of improving employee engagement within an organization?
What is an expected benefit of improving employee engagement within an organization?
Which structure is characterized by organizing the company based on geographic regions or global functions?
Which structure is characterized by organizing the company based on geographic regions or global functions?
What is a primary advantage of psychometric tests?
What is a primary advantage of psychometric tests?
What is one potential disadvantage of work sample tests?
What is one potential disadvantage of work sample tests?
Which method provides a holistic view of a candidate's abilities?
Which method provides a holistic view of a candidate's abilities?
What is a significant disadvantage of using interviews in the selection process?
What is a significant disadvantage of using interviews in the selection process?
What is the primary source of value in organizational capital?
What is the primary source of value in organizational capital?
Which assessment method is noted for its high predictive validity?
Which assessment method is noted for its high predictive validity?
What aspect of client capital enhances brand reputation?
What aspect of client capital enhances brand reputation?
Which of the following is an example of network capital?
Which of the following is an example of network capital?
What is one aspect that may not be fully captured by psychometric tests?
What is one aspect that may not be fully captured by psychometric tests?
How does intellectual capital primarily contribute to an organization?
How does intellectual capital primarily contribute to an organization?
Why might candidates feel stressed when undergoing assessment centres?
Why might candidates feel stressed when undergoing assessment centres?
What is a potential bias associated with work sample tests?
What is a potential bias associated with work sample tests?
What role does culture play in organizational capital?
What role does culture play in organizational capital?
Which of the following best describes the importance of feedback in client capital?
Which of the following best describes the importance of feedback in client capital?
What is a significant benefit of network capital?
What is a significant benefit of network capital?
Which of the following is NOT a component of intellectual capital?
Which of the following is NOT a component of intellectual capital?
Which of the following best defines HRM?
Which of the following best defines HRM?
What are the four key outcomes of HRM?
What are the four key outcomes of HRM?
What is the primary purpose of HR Planning?
What is the primary purpose of HR Planning?
Which of the following is NOT a focus of HR Planning?
Which of the following is NOT a focus of HR Planning?
Which statement accurately describes the nature of HR Planning?
Which statement accurately describes the nature of HR Planning?
How does HRM create a competitive advantage?
How does HRM create a competitive advantage?
Which of the following accurately captures the relationship between HRM and organisational behaviour?
Which of the following accurately captures the relationship between HRM and organisational behaviour?
What does HR Planning help inform within an organization?
What does HR Planning help inform within an organization?
Flashcards
What is HRM?
What is HRM?
The aspect of management that covers acquiring, developing, and managing the workforce's skills and abilities.
What are HRM outcomes?
What are HRM outcomes?
The desired results of HRM, including performance, satisfaction, retention, and overall organizational behavior.
What is HR planning?
What is HR planning?
A process to identify current and future workforce needs to accomplish objectives. It links human resources with the company's overall strategy.
What is Staffing/Resourcing Selection?
What is Staffing/Resourcing Selection?
Signup and view all the flashcards
What is Training & Development?
What is Training & Development?
Signup and view all the flashcards
What is the difference between traditional HRM and human capital?
What is the difference between traditional HRM and human capital?
Signup and view all the flashcards
What are forms of capital that influence intellectual capital?
What are forms of capital that influence intellectual capital?
Signup and view all the flashcards
Why does organizational setup matter?
Why does organizational setup matter?
Signup and view all the flashcards
Psychometric Tests
Psychometric Tests
Signup and view all the flashcards
Work Sample Tests
Work Sample Tests
Signup and view all the flashcards
Assessment Centres
Assessment Centres
Signup and view all the flashcards
Interviews
Interviews
Signup and view all the flashcards
Predictive Validity
Predictive Validity
Signup and view all the flashcards
Reliability
Reliability
Signup and view all the flashcards
Bias
Bias
Signup and view all the flashcards
Social Desirability Bias
Social Desirability Bias
Signup and view all the flashcards
Human Resource Management (HRM)
Human Resource Management (HRM)
Signup and view all the flashcards
Human Capital
Human Capital
Signup and view all the flashcards
Social Capital
Social Capital
Signup and view all the flashcards
Structural Capital
Structural Capital
Signup and view all the flashcards
Organizational Setup
Organizational Setup
Signup and view all the flashcards
Intellectual Capital
Intellectual Capital
Signup and view all the flashcards
Benefits of Social Capital
Benefits of Social Capital
Signup and view all the flashcards
Benefits of Structural Capital
Benefits of Structural Capital
Signup and view all the flashcards
What is Organizational Capital?
What is Organizational Capital?
Signup and view all the flashcards
What's the key to Client Capital?
What's the key to Client Capital?
Signup and view all the flashcards
What is Network Capital?
What is Network Capital?
Signup and view all the flashcards
What is Intellectual Capital?
What is Intellectual Capital?
Signup and view all the flashcards
Why is a company's culture important?
Why is a company's culture important?
Signup and view all the flashcards
What is the role of leadership in organizational capital?
What is the role of leadership in organizational capital?
Signup and view all the flashcards
How does organizational structure contribute to organizational capital?
How does organizational structure contribute to organizational capital?
Signup and view all the flashcards
Why is customer loyalty vital for Client Capital?
Why is customer loyalty vital for Client Capital?
Signup and view all the flashcards
Alignment with Strategy
Alignment with Strategy
Signup and view all the flashcards
Adaptability
Adaptability
Signup and view all the flashcards
Efficiency
Efficiency
Signup and view all the flashcards
Employee Engagement
Employee Engagement
Signup and view all the flashcards
Functional Structure
Functional Structure
Signup and view all the flashcards
Project-Based Structure
Project-Based Structure
Signup and view all the flashcards
Matrix Structure
Matrix Structure
Signup and view all the flashcards
Multidivisional Structure
Multidivisional Structure
Signup and view all the flashcards
What is strategy?
What is strategy?
Signup and view all the flashcards
What is structure?
What is structure?
Signup and view all the flashcards
What are systems?
What are systems?
Signup and view all the flashcards
What are shared values?
What are shared values?
Signup and view all the flashcards
What is style?
What is style?
Signup and view all the flashcards
What is 'Spans and Layers'?
What is 'Spans and Layers'?
Signup and view all the flashcards
What is 'Goal Achievement'?
What is 'Goal Achievement'?
Signup and view all the flashcards
What is 'Customer Satisfaction'?
What is 'Customer Satisfaction'?
Signup and view all the flashcards
Study Notes
HRM (Human Resource Management)
- HRM is a managerial function focused on acquiring, developing, and managing a workforce.
- It involves creating plans and policies to direct work tasks, evaluate workers, and reward high-performing individuals.
- HRM views the workforce as an asset, not an expense.
- Key outcomes of HRM include job performance, job satisfaction, employee retention, and organizational behavior.
HR Planning
- A continuous process identifying current and future human resources needs to meet performance goals.
- Plans link HRM to the overall strategic plan of an organization.
- HR planning considers gaps and surpluses in capabilities, budgetary needs, legal obligations, and workforce change.
Staffing/Resourcing Selection
- Methods:
- Psychometric Tests: Measure abilities and personality traits, predict job performance and suitability. Standardized and fair comparison.
- Work Sample Tests: Directly assess job-related skills and job performance. Realistic preview of job tasks.
- Assessment Centres: Comprehensive evaluation, holistic view of abilities and potential. Can include simulations and exercises.
- Interviews: Direct interaction, assess communication, cultural fit and interpersonal skills. Flexible and adaptable to roles and industries.
- References: Verify candidates' work history and performance. Relatively low cost and easy to obtain.
- Advantages and Disadvantages: Each method has advantages and disadvantages regarding validity, cost, time, potential biases, and comprehensive viewpoints of candidates.
Training and Development
- Training is crucial for employers in uncertain environments.
- Training for employees is essential for ensuring mobility, globalisation, diversity, and new skills.
Traditional HRM vs Human Capital
- Human Capital: The economic value of an employee's skills, knowledge, experiences, and abilities. It emphasizes investing in employees.
- Components: Skills, knowledge, experience, abilities, education and training.
- Objectives: Value creation, investment in employees, enhancing productivity and driving innovation.
Other Forms of Capital
- Social Capital: Value derived from relationships and networks. Facilitates collaboration, trust, and support. Examples: teamwork, mentorship, community engagement.
- Structural Capital: The infrastructure and processes supporting human capital. This includes systems, databases, and knowledge management processes.
- Organizational Capital: Value derived from organizational culture, leadership, and structure. Important for shaping employee attitudes and behaviours.
- Organizational culture: shapes employee behaviour and positively impacts the work environment.
- Leadership: Provides direction and inspiration for employees.
- Structure: Defines roles, responsibilities, and communication methods.
Why Organisation Set Up Matters
- Alignment with Strategy: Ensures the organizational structure supports company goals.
- Adaptability: Allows the organization to respond to market and technological changes.
- Efficiency: Streamlines operations, reduces redundancies, and improves communication.
- Employee Engagement: Enhances job satisfaction and motivation by clarifying roles and responsibilities.
Typical Organisation Structures
- Functional: Employees grouped by function (marketing, finance). Advantages: clear responsibilities, specialization; disadvantages: functional silos.
- Project-Based: Employees grouped around projects. Advantages: cross-functional collaboration, focus on projects; disadvantages: duplication of effort.
- Matrix: Combines functional and project-based structures. Advantage: balances various business dimensions and integrates knowledge; disadvantage: complex decision-making.
- Multidivisional: Semi-autonomous divisions based on products, services, or regions. Advantages: flexibility, specialization; disadvantages: duplication of effort.
- International: Organised based on geographic regions or global functions. Advantage: balances regional controls and integrates global knowledge; disadvantage: complex, regional vs. central power struggles.
- Agile and Holocratic: Emphasizes lean, flexible, customer-centric setups with self-organized teams. Advantages: adaptability, customer focus, individual responsibility; disadvantages: may not be suitable for all companies.
Measuring Organisational Effectiveness and Efficiency
- Efficiency Metrics:
- Spans and layers: number of reports per manager and organizational levels.
- Ratios: revenue per head, cost per head, etc.
- Effectiveness Metrics:
- Goal achievement: how well organizational goals are met.
- Customer satisfaction: customer feedback and satisfaction levels.
- Employee engagement: employee satisfaction, retention, and productivity.
- Innovation: number of new product, services or processes developed. -Organisational Effectiveness (McKinsey 7S Model): evaluates various aspects such as Strategy, Structure, Systems, Shared Values, Style, Staff, and Skills to measure how well an organization operates.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.