HRM and Business Objectives

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Questions and Answers

How can open communication and seeking employee opinions contribute to an individual's engagement within a company, according to the text?

Open communication and seeking employee opinions will ensure employees feel valued, respected, and connected to the business.

What key principle underlies Maslow's hierarchy of needs theory regarding employee motivation?

Lower-order needs must be met before a person is motivated to satisfy subsequent needs in the hierarchy.

Explain how a manager can address an employee's physiological needs, according to Maslow's hierarchy of needs.

A manager can satisfy these needs by paying employees a living wage, which is the minimum income an employee needs to afford basic shelter, food and other necessities.

According to Lawrence and Nohria's four drive theory, what is the key element that defines the 'drive to bond'?

<p>The desire to participate in social interactions and feel a sense of belonging.</p> Signup and view all the answers

In the context of Locke and Latham's Goal Setting Theory, why is 'challenge' considered an important principle for motivating employees?

<p>The goal should be difficult enough to encourage employees to improve in order to achieve it.</p> Signup and view all the answers

Why is performance-related pay often more successful in motivating lower-wage employees?

<p>Lower wages/pay.</p> Signup and view all the answers

What critical elements should be in place to ensure that career advancement acts as a long-term motivator for employees?

<p>Promotion policies must be open and transparent based on individual merit and performance of employees.</p> Signup and view all the answers

Why is 'investment in training' considered a motivational strategy, as described in the text?

<p>It equips employees with the expertise needed to perform at a higher level and motivates by providing opportunities for employees to learn and develop their abilities and skills through their work.</p> Signup and view all the answers

What is the primary reason 'sanction strategies' can be effective, and what is a major limitation of their use?

<p>Employees are motivated by sanctions as they fear punishment from management, and studies show that sanctions only work in the short-term.</p> Signup and view all the answers

Explain how 'job rotation' can contribute to on-the-job training, and what is its benefit for employees?

<p>Staff complete different jobs to gain experience in a range of roles.</p> Signup and view all the answers

In the context of performance management, what is the primary benefit of using employee self-evaluation?

<p>This enables a manager to gain an insight into the employees' perception of their own ability.</p> Signup and view all the answers

What are the benefits of 360-degree feedback in employee observation as described in the text?

<p>Can overcome bias or clash of personalities between a manager and employee.</p> Signup and view all the answers

What distinguishes 'resignation' from 'redundancy' as forms of termination management?

<p>Resignation involves an employee voluntarily terminating their own employment, usually to take up another position elsewhere, and redundancy involves an employee no longer working for a business because there is insufficient work or their job no longer exists.</p> Signup and view all the answers

What does the text state about the legality and ethical considerations related to 'transition considerations' during termination management?

<p>Managers are not legally obligated to provide assistance to employees during this process, it is seen as ethical and demonstrates socially responsible behaviour.</p> Signup and view all the answers

Explain why redundancy pay sizes vary for employees, according to the content.

<p>The size of this redundancy pay will be higher for employees who have worked at the business for a longer period of time.</p> Signup and view all the answers

What is the primary conflict of viewpoints between employers and employees regarding profits?

<p>Employers will generally want to reinvest in the business or pay shareholders. On the other hand, employees seek better pay and working conditions.</p> Signup and view all the answers

What key actions can a Human Resource Manager undertake to ensure minimum pay and working conditions are upheld by a business, as described in the text?

<p>Make sure that the minimum pay and working conditions, as outlined in the relevant industry award, are met and upheld by a business.</p> Signup and view all the answers

What is the role of trade unions in negotiating new wages and conditions for employees?

<p>Communicate the concerns and desires of employees to employers during collective bargaining, with the aim to protect and improve wages and conditions.</p> Signup and view all the answers

What role does the Fair Work Commission play in establishing national minimum working standards, and how does it protect employees?

<p>Revise and update National Employment Standards (NES) to protect the wages and working conditions of employees.</p> Signup and view all the answers

How does arbitration contrast with mediation in resolving workplace disputes, particularly in terms of the result?

<p>Arbitration involves an independent third-party hearing arguments from both disputing parties and making a legally binding decision to resolve a conflict, whereas mediation involves an impartial third-party facilitating discussions between disputing parties to help each side of the conflict reach a resolution themselves.</p> Signup and view all the answers

Flashcards

What is Human Resource Management?

Managing the employee life cycle and administering employment terms.

What are Business Objectives?

Outcomes that a business sets out and wants to achieve, vital for business success.

Human Resource Management

A wide range of responsibilities relating to the human element within a business, to increase efficiency.

What is Motivation?

The drive to achieve an objective; willingness to expend energy and effort on a task.

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What are Physiological Needs?

Basic requirements for human survival; managers satisfy these needs by paying a living wage.

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What are Safety and Security Needs?

Desires for protection from dangerous environments; managers ensure safety with rules, training, and job security.

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What are Social Needs?

Desires for a sense of belonging and friendship; managers encourage collaboration and teamwork.

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What are Esteem Needs?

The desire to feel important, valuable, and respected, achieved through recognition and higher job status.

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What is Self-Actualization?

Realization of one's full potential through personal growth, often linked to intrinsic rewards.

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What is Extrinsic Reward?

Tangible reward given for achieving something, like a bonus or certificate.

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What is Intrinsic Reward?

Intangible reward that comes from within a person achieving success or performing well.

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What is the Drive to Acquire?

The desire to achieve rewards and high status; employees motivated to receive both financial and non-financial rewards.

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What is the Drive to Bond?

The desire to participate in social interactions and feel a sense of belonging.

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What is the Drive to Learn?

The desire to gain knowledge, skills, and experience, boosted through training and mentoring.

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What is the Drive to Defend?

The desire to protect personal security and the values of the business.

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What is Performance-Related Pay?

Financial rewards for achieving a set business goal; successful in motivating lower wage earners.

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What is Career Advancement?

Upward progression of an employee's job position, acting as a long-term motivator.

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What is Investment in Training?

Allocating resources to improve employee skills and knowledge, motivating by providing opportunities to learn.

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What are Support Strategies?

Providing employees with assistance that improves their satisfaction at work, boosting morale and culture.

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What are Sanction Strategies?

Penalizing employees for poor performance or breaching policies, used to enforce rules.

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Study Notes

Relationship between HRM and business objectives

  • Human Resource Management (HRM) involves managing the employee lifecycle and employment terms
  • HRM is key to balancing the objectives of a business with those of its employees
  • HRM aims to increase the efficiency of a business and its employees
  • In smaller businesses, the owner handles staffing, whereas larger businesses need formal HRM policies
  • Employee engagement stems from feeling connected to the business's goals
  • Open communication and showing that employees are valued is key for connection
  • A manager needs to motivate employees and create career opportunities
  • The goal of HRM is to increase employee job satisfaction and productivity
  • Productivity is measured as the ratio of output to input
  • HRM ensures employee productivity improves over time

Theories of Motivation

  • Motivation drives individuals to achieve objectives by encouraging them to expend energy
  • A manager's success depends on understanding what motivates employees
  • HRM supports management by designing jobs well, rewarding appropriately, and fostering a positive culture
  • Maslow's Hierarchy of Needs outlines five needs to be fulfilled in order
    • Physiological: Basic survival needs like food and shelter
    • Safety and Security: Protection from threats
    • Social: Belonging and friendship desires
    • Esteem: Feeling valued and respected
    • Self-Actualisation: Realising one's full potential
  • Lower needs must be met before moving up the hierarchy
  • Intrinsic rewards are intangible while extrinsic rewards are tangible

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