Mastering HR Change Efforts
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Questions and Answers

Name three typical kinds of change efforts directed at human resources.

Investment in training and development, socializing employees into the organizational culture, changing organizational norms and values to motivate a multicultural and diverse workforce.

What is the purpose of change efforts directed at functional resources?

To transfer resources to the functions where the most value can be created in response to environmental change.

What is the goal of change efforts directed at technological capabilities?

To give an organization the capacity to change itself in order to exploit market opportunities.

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