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HR Capabilities and Patient Care Quality Structural Model

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11 Questions

What was the purpose of the structural model created in the study?

To study the relationship between HR capabilities, proactive work behaviors, and patient-reported/manager-reported quality of patient care

What was the result of the model fit in the study?

The model showed good fit with the data

What was the relationship between HR capabilities and proactive work behaviors?

HR capabilities were positively related to proactive work behaviors

What was the relationship between proactive work behaviors and manager-reported quality of patient care?

Proactive work behaviors were positively related to manager-reported quality of patient care

What was the relationship between proactive work behaviors and patient-reported quality of patient care?

Proactive work behaviors were positively related to patient-reported quality of patient care

What was the mediating effect of proactive work behaviors on the relationship between HR capabilities and manager-reported quality of patient care?

Proactive work behaviors partially mediated the relationship

What was the mediating effect of proactive work behaviors on the relationship between HR capabilities and patient-reported quality of patient care?

Proactive work behaviors fully mediated the relationship

Was the direct path between HR capabilities and manager-reported quality of patient care significant in the presence of proactive work behaviors?

Yes

What was the nature of the indirect effect of HR capabilities on manager-reported quality of patient care?

Positive and significant

What was the nature of the indirect effect of HR capabilities on patient-reported quality of patient care?

Positive and significant

Which hypotheses did the models provide support for?

Hypotheses 1, 2, and 3

Study Notes

  • A structural model was created to study the relationship between HR capabilities, proactive work behaviors, and patient-reported/manager-reported quality of patient care.
  • The model showed good fit with the data.
  • HR capabilities were positively related to proactive work behaviors.
  • Proactive work behaviors were positively related to manager-reported quality of patient care and patient-reported quality of patient care.
  • Proactive work behaviors partially mediated the relationship between HR capabilities and manager-reported quality of patient care.
  • Proactive work behaviors fully mediated the relationship between HR capabilities and patient-reported quality of patient care.
  • The direct path between HR capabilities and manager-reported quality of patient care was significant in the presence of proactive work behaviors.
  • The indirect effect of HR capabilities on manager-reported quality of patient care was positive and significant.
  • The indirect effect of HR capabilities on patient-reported quality of patient care was positive and significant.
  • The models provided support for Hypotheses 1, 2, and 3.

Explore a study on the relationship between HR capabilities, proactive work behaviors, and quality of patient care. Learn how proactive work behaviors mediate the relationship between HR capabilities and manager-reported/patient-reported quality of patient care.

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