Podcast
Questions and Answers
What is DeLashea Strawder known for injecting into classrooms?
What is DeLashea Strawder known for injecting into classrooms?
What is the human cloud?
What is the human cloud?
Who is an expert in harnessing the human cloud?
Who is an expert in harnessing the human cloud?
What did Stacy Brown-Philpot learn during her time in India?
What did Stacy Brown-Philpot learn during her time in India?
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What was the problem with TaskRabbit's previous bidding system for tasks?
What was the problem with TaskRabbit's previous bidding system for tasks?
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What did TaskRabbit do to improve their process?
What did TaskRabbit do to improve their process?
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What lesson did Stacy and her team learn during the period of revenue and user loss?
What lesson did Stacy and her team learn during the period of revenue and user loss?
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What did the elimination of hyper-competitive bidding lead to?
What did the elimination of hyper-competitive bidding lead to?
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Study Notes
- DeLashea Strawder injects music into classrooms to make lessons stick.
- Her catchy tunes help teach multiplication facts and syllables.
- The power of an earworm can spread beyond the classroom.
- The human cloud is a network of people waiting to be assigned a role, like in TaskRabbit and Uber.
- The human cloud has extraordinary potential but is trickier to harness than a network of computers.
- The X factor for scale is the human variable and their capacity for learning and teaching each other.
- Stacy Brown-Philpot, CEO of TaskRabbit, is an expert in harnessing the human cloud.
- She started the Black Googler Network to tap pools of talent who sit outside the stream of opportunities.
- She learned that human judgment is necessary in society and that humans teach technology how to be smarter.
- She also learned to be more flexible and to listen to her employees during her time in India.- Stacy Brown-Philpot learned that as a manager, it is important to focus on helping others be successful rather than just being successful yourself.
- Humans cannot be treated like machines and organizations should focus on turning the light on inside them.
- Whitney Johnson, a disruptive innovation expert, wrote a book called "Build an A-Team," which focuses on how to get the best out of employees.
- Stacy joined TaskRabbit as COO after being attracted to its mission of revolutionizing everyday work.
- TaskRabbit used to have a bidding system for tasks, which was exhausting for some Taskers and led to disappointment for some clients.
- TaskRabbit narrowed the types of tasks and allowed Taskers to set their own rates, resulting in a more streamlined process.
- However, Taskers in the US revolted against the changes because they were not informed beforehand.
- Stacy and her team had to hold their nerve during the period of revenue and user loss while they waited for the new system to take hold.
- The lesson here is that it is important to communicate with your community and treat them as owners rather than just consumers.
- It is also important to focus on learning and development in order to avoid stagnation and keep employees engaged.TaskRabbit underwent significant changes that caused a downturn in business, but eventually yielded happier users. The elimination of hyper-competitive bidding led to a supportive community of Taskers teaching each other skills and increasing earning power. The community also identified and addressed new customer needs. The self-reinforcing loop created by the community helped everyone. TaskRabbit is working to make the app experience simpler and more accessible. The creation of good middle-class jobs is crucial to creating a better future.
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Description
Test Your Knowledge on Harnessing the Power of the Human Cloud with TaskRabbit CEO, Stacy Brown-Philpot" - Take this quiz to see how much you know about the human cloud, disruptive innovation, and building a successful team, all with a focus on the inspiring story of Stacy Brown-Philpot and her leadership at TaskRabbit. Keywords: human cloud, TaskRabbit, Stacy Brown-Philpot, disruptive innovation, building a team, leadership.