9 Questions
What is the primary purpose of the Final Department Detail and Summary Reports?
To verify that all transactions were properly recorded and accounted for
Which report identifies guests who have exceeded their credit limit set by the hotel?
The High Balance Report
What is the purpose of the Blind Drop process?
To compare the system totals per cashier with the actual cashier drop document
Which of the following is NOT a common error in the night audit process when the hotel is not operating under a fully automated system?
Incorrect posting of guest charges
What is one of the major functions of the Night Auditor?
To verify that all front office accounts are balanced
What is the primary purpose of the hotel's 'end of the day' cut-off time?
To consolidate the financial activities of the hotel for the day
Which of the following is NOT a form used in a non-automated night audit system?
Electronic guest account folios
What is the primary benefit of a fully automated night audit system compared to manual and semi-automated systems?
It allows the night auditor to focus on analyzing front office activities
What is the role of the pre-registration process in hotel operations?
It prepares guest folios and information rack slips
This quiz covers the operating policy and procedures for night audit in hotels, including the cut off time, closing routine standards, financial activity review, and account verification. Test your knowledge on the accurate and complete verification of guest and non-guest accounts during night audit.
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