Types of Hotels: Economy/Limited-Service and Mid-range-Service
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Questions and Answers

Which division is responsible for managing human resources in a hotel?

  • Security Division
  • Human Resources Division (correct)
  • Engineering and Maintenance Division
  • Front Office Division
  • What is the purpose of the Housekeeping Status Report?

  • To indicate the current housekeeping status of each room (correct)
  • To manage engineering and maintenance
  • To prepare the occupancy report
  • To track room occupancy at night
  • What does 'DNCO' stand for in the context of hotel room status?

  • Did Not Check Out (correct)
  • Complimentary
  • Due Out
  • Vacant and Ready
  • Which communication method uses a computer terminal for instant access to room status information in a hotel?

    <p>Computerized Communication</p> Signup and view all the answers

    What is the purpose of a Room Status Discrepancy in a hotel?

    <p>To highlight differences between housekeeping and front desk room descriptions</p> Signup and view all the answers

    What type of hotels provide clean, comfortable, and inexpensive rooms for budget-minded travelers?

    <p>Economy/Limited-Service Hotels</p> Signup and view all the answers

    Which type of hotel appeals to the largest segment of travelers and provides modest but sufficient service?

    <p>Mid-range-Service Hotels</p> Signup and view all the answers

    Which hotel type provides upscale restaurants, concierge service, and luxurious meeting facilities for top business executives and wealthy individuals?

    <p>World-Class-Service Hotels</p> Signup and view all the answers

    Which of the following is considered a Revenue Center in hotel organization charts?

    <p>Front office</p> Signup and view all the answers

    Which area in a hotel has less direct contact with guests and includes functions like accounting and human resources?

    <p>Back-of-the-house</p> Signup and view all the answers

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