Podcast
Questions and Answers
Which division is responsible for managing human resources in a hotel?
Which division is responsible for managing human resources in a hotel?
- Security Division
- Human Resources Division (correct)
- Engineering and Maintenance Division
- Front Office Division
What is the purpose of the Housekeeping Status Report?
What is the purpose of the Housekeeping Status Report?
- To indicate the current housekeeping status of each room (correct)
- To manage engineering and maintenance
- To prepare the occupancy report
- To track room occupancy at night
What does 'DNCO' stand for in the context of hotel room status?
What does 'DNCO' stand for in the context of hotel room status?
- Did Not Check Out (correct)
- Complimentary
- Due Out
- Vacant and Ready
Which communication method uses a computer terminal for instant access to room status information in a hotel?
Which communication method uses a computer terminal for instant access to room status information in a hotel?
What is the purpose of a Room Status Discrepancy in a hotel?
What is the purpose of a Room Status Discrepancy in a hotel?
What type of hotels provide clean, comfortable, and inexpensive rooms for budget-minded travelers?
What type of hotels provide clean, comfortable, and inexpensive rooms for budget-minded travelers?
Which type of hotel appeals to the largest segment of travelers and provides modest but sufficient service?
Which type of hotel appeals to the largest segment of travelers and provides modest but sufficient service?
Which hotel type provides upscale restaurants, concierge service, and luxurious meeting facilities for top business executives and wealthy individuals?
Which hotel type provides upscale restaurants, concierge service, and luxurious meeting facilities for top business executives and wealthy individuals?
Which of the following is considered a Revenue Center in hotel organization charts?
Which of the following is considered a Revenue Center in hotel organization charts?
Which area in a hotel has less direct contact with guests and includes functions like accounting and human resources?
Which area in a hotel has less direct contact with guests and includes functions like accounting and human resources?
