10 Questions
Which division is responsible for managing human resources in a hotel?
Human Resources Division
What is the purpose of the Housekeeping Status Report?
To indicate the current housekeeping status of each room
What does 'DNCO' stand for in the context of hotel room status?
Did Not Check Out
Which communication method uses a computer terminal for instant access to room status information in a hotel?
Computerized Communication
What is the purpose of a Room Status Discrepancy in a hotel?
To highlight differences between housekeeping and front desk room descriptions
What type of hotels provide clean, comfortable, and inexpensive rooms for budget-minded travelers?
Economy/Limited-Service Hotels
Which type of hotel appeals to the largest segment of travelers and provides modest but sufficient service?
Mid-range-Service Hotels
Which hotel type provides upscale restaurants, concierge service, and luxurious meeting facilities for top business executives and wealthy individuals?
World-Class-Service Hotels
Which of the following is considered a Revenue Center in hotel organization charts?
Front office
Which area in a hotel has less direct contact with guests and includes functions like accounting and human resources?
Back-of-the-house
Test your knowledge about the different types of hotels, including economy/limited-service hotels and mid-range-service hotels. Learn about the characteristics, target audience, and services provided by each type of hotel.
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