Podcast
Questions and Answers
What practice are many hotels claiming to follow today?
What practice are many hotels claiming to follow today?
- Sustainable accommodation (correct)
- Customer satisfaction
- Shortage of employment
- Technological shift
Why do hotel management teams invest more in extensive training for their staff?
Why do hotel management teams invest more in extensive training for their staff?
- To attract more customers
- To overcome the shortage of employment
- To meet the qualifications of ASEAN Mutual Recognition Arrangement (correct)
- To increase hotel prices
How has technology impacted the accommodation sector?
How has technology impacted the accommodation sector?
- Increased hotel prices
- Created a surplus of employment opportunities
- Reduced customer satisfaction
- Changed consumer behavior through social media influence (correct)
What recent development in tourism and hospitality management education is mentioned in the text?
What recent development in tourism and hospitality management education is mentioned in the text?
How do hotel teams need to adapt to the pressures of sustainable accommodation?
How do hotel teams need to adapt to the pressures of sustainable accommodation?
What is one way new technologies have been used in hotels to serve guests better?
What is one way new technologies have been used in hotels to serve guests better?
How do social media platforms influence customer behavior in the accommodation sector?
How do social media platforms influence customer behavior in the accommodation sector?
What is one challenge faced by hotel management teams in finding staff?
What is one challenge faced by hotel management teams in finding staff?
'Green' hotel management often focuses on ______ to align with sustainable practices.
'Green' hotel management often focuses on ______ to align with sustainable practices.
'Green' hotels invest more in employee training to ______.
'Green' hotels invest more in employee training to ______.
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