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Classification of Hotels by Function and Market Segment

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Classification of Hotels by Function and Market Segment

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Questions and Answers

What practice are many hotels claiming to follow today?

Sustainable accommodation (correct)

Customer satisfaction

Shortage of employment

Technological shift

Why do hotel management teams invest more in extensive training for their staff?

To attract more customers

To overcome the shortage of employment

To meet the qualifications of ASEAN Mutual Recognition Arrangement (correct)

To increase hotel prices

How has technology impacted the accommodation sector?

Increased hotel prices

Created a surplus of employment opportunities

Reduced customer satisfaction

Changed consumer behavior through social media influence (correct)

What recent development in tourism and hospitality management education is mentioned in the text?

ASEAN Mutual Recognition Arrangement for tourism professionals Signup and view all the answers

How do hotel teams need to adapt to the pressures of sustainable accommodation?

By implementing green practices Signup and view all the answers

What is one way new technologies have been used in hotels to serve guests better?

Integrating social media platforms for guest reviews Signup and view all the answers

How do social media platforms influence customer behavior in the accommodation sector?

They play a significant role in shaping opinions and decisions Signup and view all the answers

What is one challenge faced by hotel management teams in finding staff?

'Green' job candidates lacking training Signup and view all the answers

'Green' hotel management often focuses on ______ to align with sustainable practices.

'Green' practices Signup and view all the answers

'Green' hotels invest more in employee training to ______.

'Green' meet qualification requirements Signup and view all the answers