Hotel Amenities Checklist Quiz

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Questions and Answers

What types of accessible documents can be provided?

  • Large print and different languages (correct)
  • Braille and audio formats
  • Digital formats only
  • Handwritten notes

Which of the following mobility aids are available at the hotel?

  • Scooters and canes
  • Wheelchairs (correct)
  • Walking frames and crutches
  • Braces and prosthetics

How can guests request mobility aids?

  • Directly from the housekeeping staff
  • By contacting the concierge (correct)
  • By calling a special hotline
  • By filling out a form at reception

What is the total number of rooms available in the hotel?

<p>254 rooms (B)</p> Signup and view all the answers

Which feature enhances safety for guests in the hotel?

<p>Designated place of safety (D)</p> Signup and view all the answers

What type of accessible parking is available?

<p>Hotel have its own parking facilities (A)</p> Signup and view all the answers

What additional feature is provided for guests needing accessible rooms?

<p>Accessible room(s) available within the hotel (B)</p> Signup and view all the answers

How does the hotel meet the needs of guests requiring special amenities?

<p>By offering amenities like Braille signage on request (B)</p> Signup and view all the answers

What types of rooms does the Hilton provide for meetings and conferences?

<p>Conference/meeting rooms of varying sizes (D)</p> Signup and view all the answers

Which of the following services is NOT available in the Hilton's family and child facilities?

<p>Daycare services (D)</p> Signup and view all the answers

Which service is provided for guests who require assistance during their stay?

<p>Hilton Team Member assistance (D)</p> Signup and view all the answers

What is a feature of the Hilton’s banquet hall capacity?

<p>It can cater to various types of events (B)</p> Signup and view all the answers

Which of the following amenities indicates the Hilton's commitment to accessibility?

<p>Wheelchair-accessible rooms (A)</p> Signup and view all the answers

What type of internet service does the Hilton offer?

<p>High-speed internet access (C)</p> Signup and view all the answers

Which of the following is a unique service offered by the Hilton for travelers?

<p>Airport transfer service (D)</p> Signup and view all the answers

Which of these facilities is confirmed to be available in the Hilton for children?

<p>Game consoles for rent (B)</p> Signup and view all the answers

What indicates that there is a focus on service quality at the Hilton?

<p>Concierge desk in reception (A)</p> Signup and view all the answers

What feature is not provided in the guest rooms at the Hilton Hotel?

<p>Smart TV with streaming (C)</p> Signup and view all the answers

Which of the following food and beverage options is not available at the Hilton Hotel?

<p>Breakfast buffet (C)</p> Signup and view all the answers

What service is included for the guests at the Hilton Hotel?

<p>Iron and ironing board availability (A)</p> Signup and view all the answers

Which amenity enhances the comfort level of guest rooms for Hilton Honours members?

<p>Refrigerator (C)</p> Signup and view all the answers

What recreational facility is not available at the Hilton Hotel?

<p>Hot tub/jacuzzi (D)</p> Signup and view all the answers

How does the Hilton Hotel ensure convenience for business travelers?

<p>By providing conference/meeting facilities (C)</p> Signup and view all the answers

Which of the following is true regarding the food and beverage options at Hilton Hotel?

<p>A full-service café is available. (C)</p> Signup and view all the answers

What aspect of service does the Hilton Hotel provide in guest rooms?

<p>Room service (B)</p> Signup and view all the answers

Which recreational features are available for fitness enthusiasts at Hilton Hotel?

<p>Fitness centre (C)</p> Signup and view all the answers

What is a distinctive characteristic of the Hilton Hotel's food service?

<p>Provides a poolside bar option (B)</p> Signup and view all the answers

Which room feature allows guests to store beverages?

<p>Mini-bar (B)</p> Signup and view all the answers

How is the Hilton Hotel's atmosphere designed for relaxation?

<p>By having a sauna and fitness options (B)</p> Signup and view all the answers

Which leisure activity is not offered at the Hilton Hotel?

<p>Yoga classes (B)</p> Signup and view all the answers

Flashcards

Accessible Rooms

Hotel rooms with features that make them suitable for people with disabilities.

Alternative Formats

Documents available in different formats, like large print or other languages on request.

Mobility Aids

Wheelchairs and other assistive devices available at the hotel.

Accessible Parking

Designated parking spots for guests using mobility devices.

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Accessible Bathrooms

Bathrooms designed for convenient access by guests with disabilities.

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Concierge Contact

The point of contact for obtaining mobility aids.

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Hotel Rooms

Total rooms available in the hotel: 254

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Accessible Rooms Available

There are accessible rooms within the hotel.

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Conference Rooms

Meeting spaces for business purposes at the Hilton.

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Meeting Rooms Availability

The Hilton has 10 meeting rooms of different sizes available for use.

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Business Centre Location

The business centre is located on Level 0 and Level -1.

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Hilton Banquet Halls

Hilton has banquet halls available.

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Audio-visual Equipment

Audio-visual equipment is available at the Hilton for meetings.

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Accessibility Features

The Hilton has staff available to assist with accessibility needs.

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Concierge Service

A concierge desk is available for assistance at reception.

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Shuttle Service

The hotel has an underground car park.

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Gift Shop Availability

The hotel has a gift shop.

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Printing and Photocopying Services

Printing and photocopying services are available at the hotel.

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Hilton Hotel Guest Room Amenities

Hilton Honors members have access to guest room amenities like en-suite bathrooms and a mini-bar, but only at Hilton Hotels.

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En-suite Bathrooms

Guest rooms with bathrooms included in the same room.

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Air Conditioning/Heating

Hilton does not have air conditioning in all rooms.

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Complimentary Wi-Fi

Free internet access available in the hotel.

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In-room Safe

A security feature to keep valuables safe.

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Mini-bar

Small refrigerator in guest rooms, often with drinks.

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Coffee/Tea Facilities

Amenities to make coffee and tea in the room.

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Room Service

Service for delivering food to your room.

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Iron and Ironing Board

Available for guests to use.

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Wardrobe and Hangers

Available for guests to store their clothes.

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On-site Restaurant(s)

Restaurant(s) is at the same location as the hotel.

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Swimming Pool

Either indoor or outdoor pool at the hotel.

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Fitness Centre/Gym

Recreational facility with fitness equipment.

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Business and Events Facilities

Conference or meeting facilities available.

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Study Notes

Hotel Amenities Checklist

  • Guest Room Amenities:

    • En-suite bathrooms: Yes
    • Air conditioning/heating: Yes
    • Complimentary Wi-Fi: Yes (but only for Hilton Honors members)
    • Smart TV with streaming: No
    • In-room safe: Yes
    • Mini-bar: No (fridge in most rooms for drinks)
    • Coffee/tea making facilities: Yes
    • Room service: Yes
    • Iron and ironing board: Yes
    • Wardrobe and hangers: Yes
    • Desk and chair: Yes
    • Hairdryer: Yes
    • Telephone: Yes
    • Laundry service: Yes
  • Food and Beverage:

    • On-site restaurant(s): Yes
    • Bar/lounge: Yes
    • Café: Yes
    • Breakfast buffet: Yes
    • 24-hour room service: No
    • Poolside bar: No
    • In-room dining: Yes
  • Recreation and Wellness:

    • Swimming pool (indoor/outdoor): Yes
    • Spa and wellness centre: Yes
    • Fitness centre/gym: Yes
    • Sauna: No
    • Hot tub/jacuzzi: Yes
    • Massage services: Yes
    • Yoga/Pilates studio: Yes
    • Tennis courts: No
    • Golf course: No
    • Games room: No
  • Business and Events:

    • Conference/meeting facilities: Yes (located on Level 0 and Level 1)
    • Conference rooms: Yes (10 meeting rooms of varying sizes)
    • Meeting rooms: Yes
    • Business centre: Yes
    • Banquet hall: Yes
    • Audio-visual equipment: Yes
    • Printing and photocopying services: Yes
  • Family and Child Facilities:

    • Family rooms: Yes
    • Kids' club: No
    • Children's play area: No
    • Babysitting services: No
    • Children's pool: Yes
    • Game consoles for rent: No
  • Additional Services:

    • Concierge service: Yes
    • Shuttle service: No
    • Airport transfer: No
    • Tour desk: Yes
    • Luggage storage: Yes
    • Valet parking: No
    • Free parking: No (underground car park is available but not free)
    • Car rental service: No
    • Currency exchange: No
    • Gift shop: No
    • Laundry/dry cleaning: Yes
  • Accessibility Features:

    • Wheelchair-accessible rooms: Yes
    • Accessible bathrooms: Yes
    • Hilton Team Member are available for assistance
    • Alternative formats available on request.
    • Mobility aids available (wheelchairs)
  • Miscellaneous:

    • High-speed internet access: Yes
    • 24-hour front desk: Yes
    • ATM on-site: No
    • Security staff: Yes
    • Non-smoking rooms: Yes
  • Outdoor Facilities:

    • Garden: Yes
    • Terrace: Yes
    • Beach access: No
    • Outdoor seating areas: Yes
    • BBQ facilities: No
    • Designated place of safety (for people with dementia, autism or learning disabilities): No
  • Pet Services:

    • Pet-friendly rooms: No
    • Pet sitting service: No except with the service
    • Pet amenities (beds, bowls): No except for service
    • Assistance dog toileting area: No
  • Elevators: Yes

  • Braille signage: Yes

  • Accessible parking: Yes

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