Podcast
Questions and Answers
What types of accessible documents can be provided?
What types of accessible documents can be provided?
- Large print and different languages (correct)
- Braille and audio formats
- Digital formats only
- Handwritten notes
Which of the following mobility aids are available at the hotel?
Which of the following mobility aids are available at the hotel?
- Scooters and canes
- Wheelchairs (correct)
- Walking frames and crutches
- Braces and prosthetics
How can guests request mobility aids?
How can guests request mobility aids?
- Directly from the housekeeping staff
- By contacting the concierge (correct)
- By calling a special hotline
- By filling out a form at reception
What is the total number of rooms available in the hotel?
What is the total number of rooms available in the hotel?
Which feature enhances safety for guests in the hotel?
Which feature enhances safety for guests in the hotel?
What type of accessible parking is available?
What type of accessible parking is available?
What additional feature is provided for guests needing accessible rooms?
What additional feature is provided for guests needing accessible rooms?
How does the hotel meet the needs of guests requiring special amenities?
How does the hotel meet the needs of guests requiring special amenities?
What types of rooms does the Hilton provide for meetings and conferences?
What types of rooms does the Hilton provide for meetings and conferences?
Which of the following services is NOT available in the Hilton's family and child facilities?
Which of the following services is NOT available in the Hilton's family and child facilities?
Which service is provided for guests who require assistance during their stay?
Which service is provided for guests who require assistance during their stay?
What is a feature of the Hilton’s banquet hall capacity?
What is a feature of the Hilton’s banquet hall capacity?
Which of the following amenities indicates the Hilton's commitment to accessibility?
Which of the following amenities indicates the Hilton's commitment to accessibility?
What type of internet service does the Hilton offer?
What type of internet service does the Hilton offer?
Which of the following is a unique service offered by the Hilton for travelers?
Which of the following is a unique service offered by the Hilton for travelers?
Which of these facilities is confirmed to be available in the Hilton for children?
Which of these facilities is confirmed to be available in the Hilton for children?
What indicates that there is a focus on service quality at the Hilton?
What indicates that there is a focus on service quality at the Hilton?
What feature is not provided in the guest rooms at the Hilton Hotel?
What feature is not provided in the guest rooms at the Hilton Hotel?
Which of the following food and beverage options is not available at the Hilton Hotel?
Which of the following food and beverage options is not available at the Hilton Hotel?
What service is included for the guests at the Hilton Hotel?
What service is included for the guests at the Hilton Hotel?
Which amenity enhances the comfort level of guest rooms for Hilton Honours members?
Which amenity enhances the comfort level of guest rooms for Hilton Honours members?
What recreational facility is not available at the Hilton Hotel?
What recreational facility is not available at the Hilton Hotel?
How does the Hilton Hotel ensure convenience for business travelers?
How does the Hilton Hotel ensure convenience for business travelers?
Which of the following is true regarding the food and beverage options at Hilton Hotel?
Which of the following is true regarding the food and beverage options at Hilton Hotel?
What aspect of service does the Hilton Hotel provide in guest rooms?
What aspect of service does the Hilton Hotel provide in guest rooms?
Which recreational features are available for fitness enthusiasts at Hilton Hotel?
Which recreational features are available for fitness enthusiasts at Hilton Hotel?
What is a distinctive characteristic of the Hilton Hotel's food service?
What is a distinctive characteristic of the Hilton Hotel's food service?
Which room feature allows guests to store beverages?
Which room feature allows guests to store beverages?
How is the Hilton Hotel's atmosphere designed for relaxation?
How is the Hilton Hotel's atmosphere designed for relaxation?
Which leisure activity is not offered at the Hilton Hotel?
Which leisure activity is not offered at the Hilton Hotel?
Flashcards
Accessible Rooms
Accessible Rooms
Hotel rooms with features that make them suitable for people with disabilities.
Alternative Formats
Alternative Formats
Documents available in different formats, like large print or other languages on request.
Mobility Aids
Mobility Aids
Wheelchairs and other assistive devices available at the hotel.
Accessible Parking
Accessible Parking
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Accessible Bathrooms
Accessible Bathrooms
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Concierge Contact
Concierge Contact
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Hotel Rooms
Hotel Rooms
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Accessible Rooms Available
Accessible Rooms Available
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Conference Rooms
Conference Rooms
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Meeting Rooms Availability
Meeting Rooms Availability
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Business Centre Location
Business Centre Location
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Hilton Banquet Halls
Hilton Banquet Halls
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Audio-visual Equipment
Audio-visual Equipment
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Accessibility Features
Accessibility Features
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Concierge Service
Concierge Service
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Shuttle Service
Shuttle Service
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Gift Shop Availability
Gift Shop Availability
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Printing and Photocopying Services
Printing and Photocopying Services
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Hilton Hotel Guest Room Amenities
Hilton Hotel Guest Room Amenities
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En-suite Bathrooms
En-suite Bathrooms
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Air Conditioning/Heating
Air Conditioning/Heating
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Complimentary Wi-Fi
Complimentary Wi-Fi
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In-room Safe
In-room Safe
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Mini-bar
Mini-bar
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Coffee/Tea Facilities
Coffee/Tea Facilities
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Room Service
Room Service
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Iron and Ironing Board
Iron and Ironing Board
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Wardrobe and Hangers
Wardrobe and Hangers
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On-site Restaurant(s)
On-site Restaurant(s)
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Swimming Pool
Swimming Pool
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Fitness Centre/Gym
Fitness Centre/Gym
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Business and Events Facilities
Business and Events Facilities
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Study Notes
Hotel Amenities Checklist
-
Guest Room Amenities:
- En-suite bathrooms: Yes
- Air conditioning/heating: Yes
- Complimentary Wi-Fi: Yes (but only for Hilton Honors members)
- Smart TV with streaming: No
- In-room safe: Yes
- Mini-bar: No (fridge in most rooms for drinks)
- Coffee/tea making facilities: Yes
- Room service: Yes
- Iron and ironing board: Yes
- Wardrobe and hangers: Yes
- Desk and chair: Yes
- Hairdryer: Yes
- Telephone: Yes
- Laundry service: Yes
-
Food and Beverage:
- On-site restaurant(s): Yes
- Bar/lounge: Yes
- Café: Yes
- Breakfast buffet: Yes
- 24-hour room service: No
- Poolside bar: No
- In-room dining: Yes
-
Recreation and Wellness:
- Swimming pool (indoor/outdoor): Yes
- Spa and wellness centre: Yes
- Fitness centre/gym: Yes
- Sauna: No
- Hot tub/jacuzzi: Yes
- Massage services: Yes
- Yoga/Pilates studio: Yes
- Tennis courts: No
- Golf course: No
- Games room: No
-
Business and Events:
- Conference/meeting facilities: Yes (located on Level 0 and Level 1)
- Conference rooms: Yes (10 meeting rooms of varying sizes)
- Meeting rooms: Yes
- Business centre: Yes
- Banquet hall: Yes
- Audio-visual equipment: Yes
- Printing and photocopying services: Yes
-
Family and Child Facilities:
- Family rooms: Yes
- Kids' club: No
- Children's play area: No
- Babysitting services: No
- Children's pool: Yes
- Game consoles for rent: No
-
Additional Services:
- Concierge service: Yes
- Shuttle service: No
- Airport transfer: No
- Tour desk: Yes
- Luggage storage: Yes
- Valet parking: No
- Free parking: No (underground car park is available but not free)
- Car rental service: No
- Currency exchange: No
- Gift shop: No
- Laundry/dry cleaning: Yes
-
Accessibility Features:
- Wheelchair-accessible rooms: Yes
- Accessible bathrooms: Yes
- Hilton Team Member are available for assistance
- Alternative formats available on request.
- Mobility aids available (wheelchairs)
-
Miscellaneous:
- High-speed internet access: Yes
- 24-hour front desk: Yes
- ATM on-site: No
- Security staff: Yes
- Non-smoking rooms: Yes
-
Outdoor Facilities:
- Garden: Yes
- Terrace: Yes
- Beach access: No
- Outdoor seating areas: Yes
- BBQ facilities: No
- Designated place of safety (for people with dementia, autism or learning disabilities): No
-
Pet Services:
- Pet-friendly rooms: No
- Pet sitting service: No except with the service
- Pet amenities (beds, bowls): No except for service
- Assistance dog toileting area: No
-
Elevators: Yes
-
Braille signage: Yes
-
Accessible parking: Yes
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