Podcast
Questions and Answers
What is the main concern for operations managers related to inventory management in hospitality businesses?
What is the main concern for operations managers related to inventory management in hospitality businesses?
- Advertising the business
- Monitoring staff performance
- Ensuring the availability of supply (correct)
- Collecting feedback from guests
Why is it important for operations managers to know what customers want?
Why is it important for operations managers to know what customers want?
- To manage employee schedules
- To redecorate the business premises
- To decide on the quality of goods and services (correct)
- To monitor competitors' prices
What type of resources are crucial for accommodation facilities like hotels to keep guests comfortable?
What type of resources are crucial for accommodation facilities like hotels to keep guests comfortable?
- Room amenities (correct)
- Cleaning equipment
- Office supplies
- Marketing materials
Why do food and beverage establishments need to have the right kind and amounts of ingredients on stock?
Why do food and beverage establishments need to have the right kind and amounts of ingredients on stock?
How does information gathering help operations managers in making decisions about resources and activities?
How does information gathering help operations managers in making decisions about resources and activities?
What is a common concern for many operations managers regarding supply?
What is a common concern for many operations managers regarding supply?
Which type of company tends to stock up on materials due to the amount of sales made to customers?
Which type of company tends to stock up on materials due to the amount of sales made to customers?
What innovation is mentioned as a way to maintain low inventory levels for companies?
What innovation is mentioned as a way to maintain low inventory levels for companies?
What is one of the reasons service companies have a short processing time?
What is one of the reasons service companies have a short processing time?
What sets manufacturing companies apart from service and merchandising companies in terms of inventory management?
What sets manufacturing companies apart from service and merchandising companies in terms of inventory management?
Which type of company has a complex transformation process that may require sophisticated technology?
Which type of company has a complex transformation process that may require sophisticated technology?
What characteristic differentiates service companies in terms of inventory management from merchandising and manufacturing companies?
What characteristic differentiates service companies in terms of inventory management from merchandising and manufacturing companies?
What are the key activities involved in the transformation process for fulfilling a customer order?
What are the key activities involved in the transformation process for fulfilling a customer order?
What additional amenities must a business be prepared to add when a customer has a confirmed reservation for a deluxe room?
What additional amenities must a business be prepared to add when a customer has a confirmed reservation for a deluxe room?
In service-oriented businesses, what are the similarities between operations management and production operations of manufacturing companies?
In service-oriented businesses, what are the similarities between operations management and production operations of manufacturing companies?
What makes the operations more complex for a business when catering to different target markets within a day?
What makes the operations more complex for a business when catering to different target markets within a day?
What is one of the challenges in the transformation process for fulfilling customer orders?
What is one of the challenges in the transformation process for fulfilling customer orders?
What are some activities involved in the transformation process for fulfilling customer orders?
What are some activities involved in the transformation process for fulfilling customer orders?
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