Hospitality Terms and Conditions Quiz

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Questions and Answers

What is the term for a continuous operation of a tour package where one arrival follows the departure of another?

  • Booking
  • Amendment
  • Back-to-Back (correct)
  • Availability

Which of these is NOT a type of breakfast mentioned in the text?

  • French (correct)
  • Continental
  • American
  • Filipino

What is the term for a trip from a destination gateway (airport/pier/bus station) to a place of lodging?

  • Cancellation Charge
  • Arrival Transfer (correct)
  • Booking Order
  • Baggage Allowance

What is the term for a fee collected by a supplier for failure to use a reservation without any cancellation?

<p>Cancellation Charge (D)</p> Signup and view all the answers

Which of the following terms refers to two or more contiguous rooms?

<p>Adjoining Rooms (A)</p> Signup and view all the answers

What is the term for a reservation for a seat, room, tour or service?

<p>Booking (B)</p> Signup and view all the answers

What is the term for the volume and weight of luggage that may be carried on board by a traveler without any charge?

<p>Baggage Allowance (D)</p> Signup and view all the answers

What is the term for a wholesale reservation with a supplier, subject to forfeiture of deposit paid, if not re-sold?

<p>Blocked Space (D)</p> Signup and view all the answers

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Flashcards

Accompanied Baggage

Baggage carried on the same craft as the passenger.

American Plan

Includes three meals a day; also known as full board or full pension.

Arrival Transfer

A trip from an airport/pier/bus station to a place of lodging.

Baggage Allowance

The volume and weight of luggage allowed on board without charge.

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Baggage Tag

Identifying tag strapped to luggage for identification purposes.

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Cancellation Charge

A fee collected for not using a confirmed reservation.

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Booking Order

Document requesting space or services from suppliers, also called Reservation Request.

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Bump Off

To off-load passengers from a flight or trip.

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Study Notes

Terms and Conditions

  • Accompanied Baggage: Baggage carried with the passenger.
  • Adjoining Rooms: Two or more connecting rooms.
  • Airport Representative: Staff assisting arriving guests (other than tour guides).
  • Amendment: Changes to confirmed reservations.
  • American Plan (or Full Board): Includes three meals daily.
  • Arrival Transfer: Travel from a gateway (airport, port, bus station) to lodging.
  • Availability: Space ready for sale, reservations, or commitment.
  • Back-to-Back: Continuous operation of tours (one arriving after another departs).
  • Baggage: Personal belongings of a passenger.
  • Baggage Allowance: Weight and volume limits for checked baggage.
  • Baggage Claim Check: Portion of baggage tag (receipt).
  • Baggage Tag: Tag identifying checked-in baggage.
  • Blocked Space: Reservations for sale, potentially forfeited if not resold.
  • Booking: Reservations for seats, rooms, tours.
  • Booking Card: Document with all travel information.
  • Booking Order: Document requesting space or services from suppliers.
  • Breakfast-American: Fresh fruit, juice, eggs, bacon/ham/sausage, toast, butter, marmalade, coffee, tea.
  • Breakfast-Continental: Fresh fruit, juice, bread/croissants, butter, marmalade, coffee, tea.
  • Breakfast-English: Fresh fruit, juice, cereals, bread/croissants, butter, marmalade, coffee, tea.
  • Breakfast-Filipino: Fresh fruit, juice, eggs, tapa, tocino, longganisa, tuyo/danggit, coffee, tea.
  • Breakfast-Oriental: Fresh fruit, juice, rice porridge, dried fish, toasted peanuts, coffee, tea.
  • Bump Off: Removal of passengers from a flight or trip.
  • Cancellation: Failure to use a confirmed reservation.
  • Carrier: Public transportation company.
  • Cancellation Charge: Fee for cancellation from suppliers.

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