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Questions and Answers

laws play a major role in the hospitality industry, and knowledge about how to clean and store food can keep your customers safe and help your business avoid lawsuits and fines. The many cases of food contamination in the news recently have demonstrated the difficulty in tracing the origin of tainted food, which means places that serve food must be vigilant about knowing their suppliers.

Keeping customers safe

Knowledge of hospitality regulations protects your business's reputation. Of course unsafe or unsanitary conditions affect your reputation, but there are many other laws you need to follow as well. For example, hotels have to provide access to disabled patrons, and if your business fails to comply, you could face lawsuits, protests and negative publicity. Similarly, discriminating against people on the basis of sex, race, religion, disability status or age can draw unwanted negative attention.

Protecting your reputation

Workers in the hospitality industry may be members of unions, and some unions have specific agreements with employers governing wages, working conditions and benefits. Your management staff needs to honor these agreements, as well as any contracts you've signed with customers, vendors and contractors.

Honoring Agreements and Fair Marketing

a written or spoken agreement, especially one concerning employment, sales, or tenancy, that is intended to be enforceable by law. • "both parties must sign employment contracts"

<p>Contract</p> Signup and view all the answers

a wrongful act other than a breach of contract that injures another and for which the law imposes civil liability

<p>Tort</p> Signup and view all the answers

occurs when Party A confers a benefit upon Party B without Party A receiving the proper restitution required by law. This typically occurs in a contractual agreement when Party A fulfills his/her part of the agreement and Party B does not fulfill his/her part of the agreement.

<p>Unjust enrichment</p> Signup and view all the answers

subject is the person or party who has the duty to fulfill the obligation or the prestation. Passive subject is sometimes called the obligor or debtor Example:Mr. Y obliged himself to deliver 10 boxes of red wine to XXX restaurant.Mr. Y is the obligor or the passive subject because he is the one who has the duty to fulfill the obligation that is to deliver red wine

<p>Passive</p> Signup and view all the answers

is the person who has the power to demand the fulfillment of the obligation; he is sometimes called the creditor or oblige. Example :Mr. Y obliged himself to deliver 10 boxes of red wine the XXX restaurant owned by Kristine. In this example the active subject/creditor/oblige is Kristine because in case of the failure of mr Y. to perform his obligation, Kristine may demand from mr. Y to deliver the same

<p>Active subject</p> Signup and view all the answers

the creditor goes to court to fix the period within which the debtor performs the obligation

<p>Judicial demand</p> Signup and view all the answers

the creditor writes a demand letter or demand orally

<p>Extra judicial demand</p> Signup and view all the answers

Flashcards

Food Safety Knowledge

Understanding how to clean and store food to mitigate contamination.

Hospitality Regulations

Laws that protect a hospitality business's operations and reputation.

Union Agreements

Contracts that govern wages and working conditions among hospitality workers.

Contract

A legally enforceable agreement between parties, often regarding employment or sales.

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Tort

A wrongful act that causes injury and may result in civil liability.

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Unjust Enrichment

When one party benefits at another's expense without fair restitution.

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Passive Subject

The party obligated to fulfill a contract, also known as the obligor.

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Active Subject

The party that has the right to demand fulfillment of the obligation.

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Judicial Demand

When a creditor goes to court to enforce a debt obligation.

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Extra Judicial Demand

A demand for performance made outside of court, often in writing or orally.

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