Horizon Airways Departure Coordinator Training
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Questions and Answers

To set up a flight, you need to notify staff about it by using the command ;hostFlight in the _______________________ server.

Staff

Managers can claim positions on a flight on a first come, first served basis.

True

What should you do after running the ;hostFlight command?

Go into the channel that the bot pinged you in, copy the message inside it, and paste it in.

What is the format of the ;hostFlight command?

<p>;hostFlight (Type) (MM/DD) (Time in GMT+0) (Flight Code) (Departure) (Arrival) (Gate) (Aircraft)</p> Signup and view all the answers

Match the following steps with the correct server:

<p>Notify staff about the flight = Staff Server Create an event for the public = Public Server</p> Signup and view all the answers

What is the purpose of posting the flight details in the #flight-channels?

<p>To provide more information about the flight</p> Signup and view all the answers

The command ;hostFlight is used to schedule a new flight.

<p>False</p> Signup and view all the answers

Where is the flight card moved to after the briefing is completed?

<p>Current Flights</p> Signup and view all the answers

When attendance has been done, the tag _______________ is added to the flight card.

<p>attendance</p> Signup and view all the answers

Match the following flight details with their corresponding descriptions:

<p>SCI = _______________________ Baggage Drop = _______________________ Lounges Available = _______________________</p> Signup and view all the answers

Study Notes

Departure Coordinator Training

  • Introduction to Departure Coordinator Training consists of 5 packets, each followed by an exam, and a test flight and intern flight at the end of packet 5.

Setting up a Flight

  • To host a flight, notify staff using the ;hostFlight command in the correct format: ;hostFlight (Type) (MM/DD) (Time in GMT+0) (Flight Code) (Departure) (Arrival) (Gate) (Aircraft)
  • Ensure LRs and MRs cannot see the command.
  • Copy the bot's response and paste it in the channel, then send a message for Managers to claim positions.

Managers Position Claim

  • Format for Managers to claim positions: Managers Position Claim
  • Example: Dear Managers, &gt; To claim the position on flight (Flight Code), please dm me with your roblox user and manager role. Thanks!

Setting up in Public Server

  • Create a public event with flight details:
    • Flight Code: (Flight Code)
    • Route: (DEPARTURE CODE) >> (DESTINATION CODE)
    • Departure: (Airport)
    • Arrival: (Airport)
    • Date: (Date)
    • Time: (BST TIME) BST
    • Flight Host: (your user)
  • Include airport details:
    • SCI: Available
    • Baggage Drop: Available
    • Lounges Available: (Lounges expected to use during flight)
    • Gate: (gate)

Public Event Announcement

  • Post the event in #flight-channels with the format: A new flight has been scheduled
  • Example: &gt; Flight (FLIGHT CODE) is scheduled to depart from (DEPARTURE) bound to (DESTINATION). More information can be found below in the event link. &gt; If you are planning on attending, click Interested! 🔗 (FLIGHT LINK)

Trello Operations

  • When running ;hostFlight in DMs, you receive a Trello Key and Flight Card URL for debugging purposes.
  • Move the card to Current Flights during briefing, and to Completed Flights after the flight.
  • Add the tag "attendance" and "finished" after attendance has been completed.

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Description

Learn about the role of a Departure Coordinator at Horizon Airways through this official training guide. Understand the responsibilities and procedures involved in this position.

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