Horizon Airways Departure Coordinator Training

10 Questions

To set up a flight, you need to notify staff about it by using the command ;hostFlight in the _______________________ server.

Staff

Managers can claim positions on a flight on a first come, first served basis.

True

What should you do after running the ;hostFlight command?

Go into the channel that the bot pinged you in, copy the message inside it, and paste it in.

What is the format of the ;hostFlight command?

;hostFlight (Type) (MM/DD) (Time in GMT+0) (Flight Code) (Departure) (Arrival) (Gate) (Aircraft)

Match the following steps with the correct server:

Notify staff about the flight = Staff Server Create an event for the public = Public Server

What is the purpose of posting the flight details in the #flight-channels?

To provide more information about the flight

The command ;hostFlight is used to schedule a new flight.

False

Where is the flight card moved to after the briefing is completed?

Current Flights

When attendance has been done, the tag _______________ is added to the flight card.

attendance

Match the following flight details with their corresponding descriptions:

SCI = _______________________ Baggage Drop = _______________________ Lounges Available = _______________________

Study Notes

Departure Coordinator Training

Introduction to Departure Coordinator Training consists of 5 packets, each followed by an exam, and a test flight and intern flight at the end of packet 5.

Setting up a Flight

To host a flight, notify staff using the ;hostFlight command in the correct format: ;hostFlight (Type) (MM/DD) (Time in GMT+0) (Flight Code) (Departure) (Arrival) (Gate) (Aircraft)
Ensure LRs and MRs cannot see the command.
Copy the bot's response and paste it in the channel, then send a message for Managers to claim positions.

Managers Position Claim

Format for Managers to claim positions: Managers Position Claim
Example: Dear Managers, > To claim the position on flight (Flight Code), please dm me with your roblox user and manager role. Thanks!

Setting up in Public Server

Create a public event with flight details:
- Flight Code: (Flight Code)
- Route: (DEPARTURE CODE) >> (DESTINATION CODE)
- Departure: (Airport)
- Arrival: (Airport)
- Date: (Date)
- Time: (BST TIME) BST
- Flight Host: (your user)
Include airport details:
- SCI: Available
- Baggage Drop: Available
- Lounges Available: (Lounges expected to use during flight)
- Gate: (gate)

Public Event Announcement

Post the event in #flight-channels with the format: A new flight has been scheduled
Example: > Flight (FLIGHT CODE) is scheduled to depart from (DEPARTURE) bound to (DESTINATION). More information can be found below in the event link. > If you are planning on attending, click Interested! 🔗 (FLIGHT LINK)

Trello Operations

When running ;hostFlight in DMs, you receive a Trello Key and Flight Card URL for debugging purposes.
Move the card to Current Flights during briefing, and to Completed Flights after the flight.
Add the tag "attendance" and "finished" after attendance has been completed.