Hoffman Estates Fire Department Peer Support Team

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Questions and Answers

What is the primary purpose of the Firefighter Peer Support Team?

  • To investigate fires and determine their causes
  • To provide training on firefighting techniques
  • To prevent and/or lessen the potential negative impact of stress upon fire department personnel (correct)
  • To provide medical assistance to firefighters

Who can contact the Firefighter Peer Support Team?

  • Only firefighters who have been recommended by their supervisor
  • Only firefighters who have experienced a critical incident
  • Only firefighters who have been diagnosed with PTSD
  • All members of the Hoffman Estates Fire Department (correct)

What type of training have peer support firefighters received?

  • Specialized training in the principles of peer support (correct)
  • EMT training
  • Counseling training
  • Firefighting training

What is the Illinois Firefighter Peer Support Network (ILFFPS)?

<p>A statewide network of over 200 active or retired firefighters that are trained as peer supporters (D)</p> Signup and view all the answers

What is the role of a peer support firefighter?

<p>To recognize signs of emotional distress and take appropriate action (B)</p> Signup and view all the answers

What can a peer support firefighter do to assist a firefighter in need?

<p>Make recommendations for resources to further assist and support the firefighter (C)</p> Signup and view all the answers

What is the relationship between this policy and Operational Guideline 002 – Critical Incident Stress Debriefing?

<p>This policy does not replace Operational Guideline 002 (D)</p> Signup and view all the answers

Who approved this Standard Operating Guideline?

<p>Alan Wax, Fire Chief (D)</p> Signup and view all the answers

Who is primarily responsible for the safety and wellness of the crew?

<p>The Company Officer (D)</p> Signup and view all the answers

Who can activate the Firefighter Peer Support Team?

<p>Any member in the organization (D)</p> Signup and view all the answers

What is the primary purpose of the Firefighter Peer Support Team?

<p>To support fire department personnel after high-impact incidents (B)</p> Signup and view all the answers

How can Firefighter Peer Support Team members be reached?

<p>Directly via cell phone or through on-duty personnel (B)</p> Signup and view all the answers

Who should be notified whenever the Peer Support Team is activated?

<p>The Fire Chief and Deputy Chief of Operations (D)</p> Signup and view all the answers

What should be determined collectively between the member and the Peer Support Team?

<p>Appropriate action (D)</p> Signup and view all the answers

Where can a list of the Firefighter Peer Support Team Members be found?

<p>On the Fire Station Bulletin Board, Battalion Chief's office, and with Fire Administration (B)</p> Signup and view all the answers

What is the phone number for the Illinois Firefighter Peer Support Network?

<p>1-855-90-SUPPORT (D)</p> Signup and view all the answers

What is the primary purpose of the Firefighter Peer Support Team, according to the text?

<p>To offer confidential and supportive assistance to firefighters experiencing distress. (D)</p> Signup and view all the answers

If a firefighter experiencing a mental health crisis refuses the assistance of a Peer Support Team member, what should the team do?

<p>Respect the firefighter's decision and offer alternative resources. (A)</p> Signup and view all the answers

What is the role of an approved clinical mental health professional in relation to the Firefighter Peer Support Team?

<p>To consult with the team and maintain confidentiality of information. (D)</p> Signup and view all the answers

When would the Firefighter Peer Support Team refer an employee to a professional level of care?

<p>When the team member believes the employee is in immediate danger to themselves or others. (D)</p> Signup and view all the answers

What information is prohibited from being shared by the Firefighter Peer Support Team?

<p>Any information about a firefighter's mental health status or support needs. (A)</p> Signup and view all the answers

What is the main purpose of the non-specific data collected by the Firefighter Peer Support Team?

<p>To track the utilization of the Peer Support Team and improve service delivery. (A)</p> Signup and view all the answers

Which of the following is NOT a function of the Firefighter Peer Support Team as outlined in the text?

<p>Conducting comprehensive mental health evaluations for firefighters. (B)</p> Signup and view all the answers

What is the relationship between the Firefighter Peer Support Team and Critical Incident Stress Management (CISM)?

<p>The Firefighter Peer Support Team supplements CISM services by offering additional support. (A)</p> Signup and view all the answers

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Study Notes

Hoffman Estates Fire Department Standard Operating Guidelines

Firefighter Peer Support Team

  • Purpose: to prevent and/or lessen the potential negative impact of stress upon fire department personnel by providing emotional support, information, and assistance.

Definitions

  • Firefighter Peer Support Team: a group of Hoffman Estates Fire Department members who respond to firefighters in need of emotional support.
  • Peer support firefighters: not trained counselors, but receive specialized training in principles of peer support to recognize signs of emotional distress and take appropriate action.
  • Illinois Firefighter Peer Support Network (ILFFPS): a statewide network of over 200 active or retired firefighters trained as peer supporters, assisted by licensed mental health professionals.

Policy

  • The Firefighter Peer Support Team:
    • Provides confidential, appropriate, and supportive assistance to peers.
    • Provides information on additional peer support resources available.
    • Provides referrals to mental health professionals.
    • Is readily available in the event of a critical incident.
    • Keeps up with training and continuing education necessary to the role.
    • Provides in-house education to personnel.

Confidentiality

  • The Firefighter Peer Support Team honors the confidentiality of those in contact with the team.
  • Consultation with an approved clinical mental health professional who will also maintain confidentiality is allowed.
  • In the event of immediate danger to self or others, the employee will be directed to an appropriate, professional level of care.
  • No identifiable recordkeeping will be completed; only non-specific data will be recorded.

Activation/Notification

  • The Firefighter Peer Support Team can be activated by any member in the organization following situations or incidents that have had a high emotional impact on fire department personnel.
  • The Fire Chief and Deputy Chief of Operations should be notified whenever the Peer Support Team is activated.
  • Firefighter Peer Support Team members can be reached directly via cell phone.

Procedure

  • A Peer Support Team member will make contact with the requesting member the same day as requested, or as soon as possible.
  • Appropriate action will be determined collectively between the member and the Peer Support Team.
  • Follow-up contact will be made as necessary and will be determined on a case-by-case basis.

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