Questions and Answers
What is the primary purpose of the Firefighter Peer Support Team?
Who can contact the Firefighter Peer Support Team?
What type of training have peer support firefighters received?
What is the Illinois Firefighter Peer Support Network (ILFFPS)?
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What is the role of a peer support firefighter?
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What can a peer support firefighter do to assist a firefighter in need?
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What is the relationship between this policy and Operational Guideline 002 – Critical Incident Stress Debriefing?
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Who approved this Standard Operating Guideline?
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Who is primarily responsible for the safety and wellness of the crew?
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Who can activate the Firefighter Peer Support Team?
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What is the primary purpose of the Firefighter Peer Support Team?
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How can Firefighter Peer Support Team members be reached?
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Who should be notified whenever the Peer Support Team is activated?
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What should be determined collectively between the member and the Peer Support Team?
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Where can a list of the Firefighter Peer Support Team Members be found?
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What is the phone number for the Illinois Firefighter Peer Support Network?
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What is the primary purpose of the Firefighter Peer Support Team, according to the text?
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If a firefighter experiencing a mental health crisis refuses the assistance of a Peer Support Team member, what should the team do?
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What is the role of an approved clinical mental health professional in relation to the Firefighter Peer Support Team?
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When would the Firefighter Peer Support Team refer an employee to a professional level of care?
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What information is prohibited from being shared by the Firefighter Peer Support Team?
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What is the main purpose of the non-specific data collected by the Firefighter Peer Support Team?
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Which of the following is NOT a function of the Firefighter Peer Support Team as outlined in the text?
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What is the relationship between the Firefighter Peer Support Team and Critical Incident Stress Management (CISM)?
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Study Notes
Hoffman Estates Fire Department Standard Operating Guidelines
Firefighter Peer Support Team
- Purpose: to prevent and/or lessen the potential negative impact of stress upon fire department personnel by providing emotional support, information, and assistance.
Definitions
- Firefighter Peer Support Team: a group of Hoffman Estates Fire Department members who respond to firefighters in need of emotional support.
- Peer support firefighters: not trained counselors, but receive specialized training in principles of peer support to recognize signs of emotional distress and take appropriate action.
- Illinois Firefighter Peer Support Network (ILFFPS): a statewide network of over 200 active or retired firefighters trained as peer supporters, assisted by licensed mental health professionals.
Policy
- The Firefighter Peer Support Team:
- Provides confidential, appropriate, and supportive assistance to peers.
- Provides information on additional peer support resources available.
- Provides referrals to mental health professionals.
- Is readily available in the event of a critical incident.
- Keeps up with training and continuing education necessary to the role.
- Provides in-house education to personnel.
Confidentiality
- The Firefighter Peer Support Team honors the confidentiality of those in contact with the team.
- Consultation with an approved clinical mental health professional who will also maintain confidentiality is allowed.
- In the event of immediate danger to self or others, the employee will be directed to an appropriate, professional level of care.
- No identifiable recordkeeping will be completed; only non-specific data will be recorded.
Activation/Notification
- The Firefighter Peer Support Team can be activated by any member in the organization following situations or incidents that have had a high emotional impact on fire department personnel.
- The Fire Chief and Deputy Chief of Operations should be notified whenever the Peer Support Team is activated.
- Firefighter Peer Support Team members can be reached directly via cell phone.
Procedure
- A Peer Support Team member will make contact with the requesting member the same day as requested, or as soon as possible.
- Appropriate action will be determined collectively between the member and the Peer Support Team.
- Follow-up contact will be made as necessary and will be determined on a case-by-case basis.
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Description
This quiz covers the standard operating guidelines for the Hoffman Estates Fire Department's Peer Support Team, effective January 1, 2022. It outlines the operational guidelines and procedures for the team.
