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were built along the routes primarily at points where teams of horses were changed. The British use the term ordinary to describe such inns.
were built along the routes primarily at points where teams of horses were changed. The British use the term ordinary to describe such inns.
Coach inns
hotels are historically understood to have been the first type of lodging management association. As was reviewed earlier, the earliest lodgings were offered out of people's homes.
hotels are historically understood to have been the first type of lodging management association. As was reviewed earlier, the earliest lodgings were offered out of people's homes.
Owner operated
hotels are those where the owner has hired additional (nonfamily) personnel to help run the property. These hotels can be large or small. The overall management remains with the owner, but day-to-day operations can be in other hands.
hotels are those where the owner has hired additional (nonfamily) personnel to help run the property. These hotels can be large or small. The overall management remains with the owner, but day-to-day operations can be in other hands.
Owner Managed
are also not chain affiliated. In these hotels, the owner has no role in
management or day-to-day operations. An independent group of managers are responsible to the owner for the hotel's performance.
are also not chain affiliated. In these hotels, the owner has no role in management or day-to-day operations. An independent group of managers are responsible to the owner for the hotel's performance.
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are independently owned hotels that affiliate themselves with a chain.
In a franchise agreement, the owner (franchisee) pays a franchise fee to the chain (franchiser) in exchange for the rights to use their name.
are independently owned hotels that affiliate themselves with a chain. In a franchise agreement, the owner (franchisee) pays a franchise fee to the chain (franchiser) in exchange for the rights to use their name.
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is the result of a product or service a hotel makes available to guests for a price. The size and scope of these sources can differ greatly from hotel to hotel.
is the result of a product or service a hotel makes available to guests for a price. The size and scope of these sources can differ greatly from hotel to hotel.
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source can be a hotel's business center, golf course, tennis center, audio/visual services, or gift shop.
source can be a hotel's business center, golf course, tennis center, audio/visual services, or gift shop.
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determined by comparing the sales revenue versus the costs incurred in provicing a service or product.
determined by comparing the sales revenue versus the costs incurred in provicing a service or product.
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One must look at what it costs the hotel to keep a room up and running in refation to what that room is sold for to the average guest.
One must look at what it costs the hotel to keep a room up and running in refation to what that room is sold for to the average guest.
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Defined as the cost of a particular food item in refation to the price for which it is sold.
Defined as the cost of a particular food item in refation to the price for which it is sold.
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Sleeping rooms at a hotel are considered a perishable commodity. Each night, when a room goes unsold. the hotel foses that opportunity to ever sell it again
Sleeping rooms at a hotel are considered a perishable commodity. Each night, when a room goes unsold. the hotel foses that opportunity to ever sell it again
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Defined as guests who are staying at the hotel and will, for convenience and lack of other options, utilize the outfets in the hotel.
Defined as guests who are staying at the hotel and will, for convenience and lack of other options, utilize the outfets in the hotel.
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are classified by physical positioning in relation to the customers in the area and to their tangible locale.
are classified by physical positioning in relation to the customers in the area and to their tangible locale.
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location types apply to hotels located in dense urban areas. This doesn't necessarily mean the city center, but most often does.
location types apply to hotels located in dense urban areas. This doesn't necessarily mean the city center, but most often does.
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is a locally funded, or privately owned structure that caters to large groups and conventions for meetings of all kinds.
is a locally funded, or privately owned structure that caters to large groups and conventions for meetings of all kinds.
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is one who is more likely to be interested in a product or service than the general population due to personal interest or need.
is one who is more likely to be interested in a product or service than the general population due to personal interest or need.
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are traditionally those located in an area that makes them the first practical stop for an international flight coming into a country.
are traditionally those located in an area that makes them the first practical stop for an international flight coming into a country.
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is the measurement of room sales versus available rooms. The rooms that are sold fall into to types or categories: group and transient. The combination of group and transient rooms makes up the hotel's occupancy.
is the measurement of room sales versus available rooms. The rooms that are sold fall into to types or categories: group and transient. The combination of group and transient rooms makes up the hotel's occupancy.
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is the person or entity that acts as a liaison between a guest and the hotel. Intermediaries are also referred to as third parties.
is the person or entity that acts as a liaison between a guest and the hotel. Intermediaries are also referred to as third parties.
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are rooms that originate from individual reservations. Business and
pleasure guests who stay at the hotel for reasons unrelated to functions being held there generally fill transient rooms.
are rooms that originate from individual reservations. Business and pleasure guests who stay at the hotel for reasons unrelated to functions being held there generally fill transient rooms.
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is the time between when an individual reservation is made and when that reservation is due to arrive.
is the time between when an individual reservation is made and when that reservation is due to arrive.
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which are made by guests arriving unannounced at a hotel looking for rooms, cannot be measured as part of the booking cycle because they are difficult to predict.
which are made by guests arriving unannounced at a hotel looking for rooms, cannot be measured as part of the booking cycle because they are difficult to predict.
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