Podcast
Questions and Answers
What is a primary reason to provide a UIHC MRN to referring providers and VA?
What is a primary reason to provide a UIHC MRN to referring providers and VA?
- To share PHI with retirement homes
- To facilitate billing and insurance claims
- To release a patient's Social Security Number
- To improve accuracy of patient matching in Epic (correct)
Who is considered a covered entity in healthcare?
Who is considered a covered entity in healthcare?
- Retirement homes and assisted living facilities
- Healthcare providers, health insurance, and government programs (correct)
- Only health insurance providers and government programs
- Nursing homes and rehabilitation facilities only
What is required to update a patient's emergency contact information?
What is required to update a patient's emergency contact information?
- Verbal authorization from the patient
- Written authorization from the patient or legal guardian
- A copy of the DPOAH or legal authorization (correct)
- None of the above, emergency contact information can be updated without authorization
Why should a patient's Social Security Number not be released to a covered entity?
Why should a patient's Social Security Number not be released to a covered entity?
Can a patient's address, phone, and meaningful use be updated without patient authorization?
Can a patient's address, phone, and meaningful use be updated without patient authorization?
What should be done if a patient is unable to provide information and has a spouse/child with them?
What should be done if a patient is unable to provide information and has a spouse/child with them?
What is the purpose of verbal authorization in patient accounts?
What is the purpose of verbal authorization in patient accounts?
How should patient information be validated during a call?
How should patient information be validated during a call?
What is the protocol for updating patient address information?
What is the protocol for updating patient address information?
When should a patient be encouraged to complete a ROI?
When should a patient be encouraged to complete a ROI?
What is the duration of a verbal authorization?
What is the duration of a verbal authorization?
Who should provide information for MSPQ, according to HIPAA guidelines?
Who should provide information for MSPQ, according to HIPAA guidelines?
What two patient identifiers are required for internal UIHC interactions?
What two patient identifiers are required for internal UIHC interactions?
When can we obtain verbal authorization from a patient's representative?
When can we obtain verbal authorization from a patient's representative?
What information can be taken from a patient's spouse or representative without verbal authorization?
What information can be taken from a patient's spouse or representative without verbal authorization?
When introducing ourselves over the phone, what should we say?
When introducing ourselves over the phone, what should we say?
What is the protocol for adding an Emergency Contact?
What is the protocol for adding an Emergency Contact?
What should be included in the guarantor note for new patients?
What should be included in the guarantor note for new patients?
