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Questions and Answers
The principle of absolute responsibility states that managers can delegate both authority and responsibility to their subordinates.
False
The manager at every level is responsible to his subordinates for carrying out tasks by delegating the powers.
False
Superiors can pass the blame to their subordinates even if they have delegated certain powers to them, according to the discussed principles.
False
The principle of Authority level suggests that a manager should exercise his authority outside the jurisdiction/framework given.
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Managers are allowed to escape from their responsibility once they delegate tasks, according to the principles mentioned.
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Study Notes
Motivation and Job Satisfaction
- According to Herzberg's Motivation-Hygiene Theory, there are two types of job conditions: hygiene factors and motivational factors.
- Hygiene factors are necessary to maintain a reasonable level of satisfaction in employees, but their presence does not motivate them strongly.
- There are 10 maintenance factors, including company policy and administration, technical supervision, salary, job security, and personal life.
Types of Organizational Structures
- Cellular Organization: a structure in which workers manufacture total products or subassemblies in teams (cells), with each team responsible for improving quality and quantity.
- Characteristics of cellular organizations include smaller staff, reduced middle management, and lean management at the top.
- Team Structure: a structure in which the entire organization is made up of work groups or teams, with both permanent and temporary teams.
Departmentation and Decentralization
- Departmentation: the process of grouping activities into units for the purpose of administration, defined as "the process by which activities or functions of an enterprise are grouped homogeneously into different groups."
- Bases of departmentation include functions, geographical area, customers, and product handled.
- Decentralization: the process of dividing the work and grouping them into units or departments for the purpose of administration.
Principles of Delegation of Authority
- Principle of result expected: clearly define the goals and results expected from subordinates.
- Principle of parity of authority and responsibility: balance authority and responsibility, with enough independence and power to carry out tasks effectively.
- Principle of absolute responsibility: authority can be delegated, but responsibility cannot be delegated, and managers are always responsible to their superiors.
- Principle of authority level: a manager should exercise their authority within the jurisdiction/framework given.
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Description
Test your knowledge on Frederick Herzberg's Motivation-Hygiene Theory based on the structured interview programme he conducted with engineers and accountants in nine companies. Explore the factors that influence employee motivation and satisfaction.
