Healthcare Personnel and Organizations Quiz
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Questions and Answers

What are the top two factors important to patients when choosing a hospital?

  • Cost of services and hospital location
  • Quality of food and cleanliness of the facility
  • Courtesy of hospital staff and availability of specialists
  • Latest technology and equipment, and courtesy of hospital staff (correct)
  • Which of the following is NOT a reason conflicts can stem from?

  • Different interpretations of data
  • Personal disagreements with coworkers (correct)
  • Lack of information
  • Different assessment procedures
  • What do outside customers include?

  • Radiologists and internal departments
  • Patients, families, and suppliers (correct)
  • Sales representatives and insurance agents
  • Hospital staff and coworkers
  • How does projecting a professional image from the hospital staff affect customer perception?

    <p>It enhances the reputation based on personal interactions.</p> Signup and view all the answers

    Which statement is accurate regarding the inside customers within a hospital?

    <p>Coworkers are also considered customers to improve the work environment.</p> Signup and view all the answers

    What is essential for building a harmonious working environment in healthcare?

    <p>Ability to interact and build relationships</p> Signup and view all the answers

    What is the standardized test used for admission to Philippine medical schools?

    <p>National Medical Admission Test (NMAT)</p> Signup and view all the answers

    What educational requirement must be completed before pursuing a medical degree?

    <p>An allied health premed course</p> Signup and view all the answers

    Which of the following best describes resilience in healthcare?

    <p>Capacity to endure stress and challenges</p> Signup and view all the answers

    Who qualifies as a midwife?

    <p>Those who have completed an education in midwifery</p> Signup and view all the answers

    What is the primary role of medical practitioners?

    <p>To diagnose and treat patients</p> Signup and view all the answers

    What is a common task for members of the allied healthcare team?

    <p>Relaying information to each other</p> Signup and view all the answers

    What does passing the National Medical Admission Test (NMAT) signify?

    <p>Eligibility for admission to medical schools</p> Signup and view all the answers

    What is the primary role of the board of trustees in a hospital?

    <p>To establish the hospital's mission and by-laws</p> Signup and view all the answers

    What defines the hospital's business objectives and approach?

    <p>Mission statement</p> Signup and view all the answers

    In what way do trustees fulfill their fiduciary duty?

    <p>By ensuring the hospital's assets are protected through efficient operation</p> Signup and view all the answers

    How is funding typically provided for private hospitals?

    <p>By private corporations or groups via donations</p> Signup and view all the answers

    Who is responsible for selecting the hospital's administrative leader?

    <p>The board of trustees</p> Signup and view all the answers

    What does the process of organization in a healthcare context involve?

    <p>Arranging human and non-human resources in an orderly fashion</p> Signup and view all the answers

    What is a primary responsibility of the appointed executive in a hospital?

    <p>To manage daily operations and budgeting of the hospital</p> Signup and view all the answers

    What type of organization is typically owned by private corporations or groups?

    <p>Private hospitals</p> Signup and view all the answers

    Who was the first President of the Philippine Association of Radiologic Technology (P.A.R.T)?

    <p>Norberto Palomo</p> Signup and view all the answers

    What significant observation did Pierre Curie make regarding radium?

    <p>Radium can be used to kill disease cells</p> Signup and view all the answers

    What invention is Evangelista Torricelli known for?

    <p>The barometer</p> Signup and view all the answers

    Which of the following was a contribution of Marie Curie to the field of radioactivity?

    <p>Purified radium metals</p> Signup and view all the answers

    In which field are 'non-ionizing' radiation examples such as ultraviolet involved?

    <p>Electromagnetic radiation</p> Signup and view all the answers

    What small portion of the electromagnetic spectrum is primarily used by animals for vision?

    <p>Ultraviolet light</p> Signup and view all the answers

    What disease did Marie Curie develop due to her continuous study of radioactivity?

    <p>Kidney disease</p> Signup and view all the answers

    Which early figure is credited with the exploration of phosphorescence in relation to radiation?

    <p>Henri Becquerel</p> Signup and view all the answers

    What are moments of truth in a healthcare context?

    <p>Interactions that shape patient perceptions of service and care.</p> Signup and view all the answers

    Which factor does NOT influence moments of truth?

    <p>Weather conditions during the visit.</p> Signup and view all the answers

    What is the first step in self-awareness as a radiologic technologist?

    <p>Reflect on your own approach and that of others.</p> Signup and view all the answers

    When raising an important issue with someone, what is a key strategy?

    <p>Using specific examples to clarify your perspective.</p> Signup and view all the answers

    Which of the following contributes to a frozen mind-set?

    <p>Closed-mindedness due to past experiences.</p> Signup and view all the answers

    Which statement reflects the effective use of 'I' language?

    <p>'It's frustrating when my ideas are overlooked.'</p> Signup and view all the answers

    What should be assessed during the follow-up stage?

    <p>If the agreed-upon changes have been implemented.</p> Signup and view all the answers

    Which background belief is likely to hinder effective communication?

    <p>Group loyalty to a specific ideology.</p> Signup and view all the answers

    Study Notes

    Healthcare Personnel

    • A medical practitioner can be a doctor or a physician.
    • To become a doctor one needs to:
      • Finish an allied health premed course
      • Pass the National Medical Admission Test (NMAT) which is taken by applicants to medical schools in the Philippines
      • Finish 4 years of Medical Degree
    • The allied health care team:
      • Consists of midwives that have completed midwifery training
      • Works in a private setting which is owned by corporations or groups and usually relies on donations and solicitations

    Healthcare Organization

    • An organization is any collection of parts working together to achieve a common goal.
    • Healthcare organizations can have the following:
      • Mission statement: outlines the hospital’s business, objectives and method to reach them.
      • Customers:
        • Outside customers are: patients, families, physicians, community members
        • Inside customers are: members of other departments, coworkers, radiologists.
      • Moments of truth: are the points at which patients form perceptions about the quality of service and care
    • Hospital Organization:
      • The board of trustees oversees the hospital's daily operations and budgets.
      • The executive administration is responsible for:
        • Empathy: understanding and accepting others’ positions
        • Data: conflicts may stem from lack of information, different interpretations, and various assessments
        • Values: conflicts may relate to day-to-day values, self-definition
        • Relationship: Conflicts may stem from misperceptions, stereotypes, and poor communication
        • Structural: Conflicts may relate to how a situation is set up, who is involved in making decisions, and unequal power and authority

    Becoming a Radiologic Technologist

    • To be an effective radiologic technologist it is important to:
      • Be self-aware
        • Consider your own approach and that of others
        • Seek out trusted individuals to discuss potential solutions
        • Think about who may challenge your perspective
      • Raise the issue:
        • Raise an issue only when it is important or personally affects you
        • Commit to a change in your own behavior that contributes to resolution
        • Use specific examples to limit confusion
        • Use “I” language to reduce defensiveness.
      • Follow up:
        • Follow up with others to assess if change has been made
    • Critical thinking may be hindered by factors such as:
      • Background beliefs (religious, cultural traditions, parents, past teachers)
      • Faulty reasoning
      • Group loyalty
      • Frozen mindset (closed-minded)
      • Emotional baggage

    The Concept of Radiation

    • Radiation is the emission or transmission of energy through space or a material medium.

    Radiologic Technology Pioneers

    • George Eastman produced and patented roll-paper film.
    • Pierre Curie discovered that radium killed disease cells during his experiments with radium on animals
    • Marie Curie refined the study of radioactivity and purified radium metals
      • She received the 1911 Nobel Prize for her work in Chemistry
      • She continued to study radioactivity until she became ill.
    • Henri Becquerel was interested in phosphorescence, the emission of light after exposure to light of another color.
    • Evangelista Torricelli invented a barometer in 1643.
    • Norberto Palomo was the first President of the Philippine Association of Radiologic Technology (P.A.R.T.) and is considered the "Father of Radiologic Technology in the Philippines”.
    • Almario Lutap was the first President of the Philippine Institute of Radiologic Technology (P.I.R.T.) and trained as an x-ray technician.

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    Description

    Test your knowledge on the roles and requirements of healthcare personnel, including doctors and allied health teams. This quiz also covers the structure and mission of healthcare organizations. Discover how different teams collaborate to achieve healthcare goals.

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