Podcast
Questions and Answers
Chairs are designed to adequately support the back throughout the working day.
Chairs are designed to adequately support the back throughout the working day.
True
Equipment design does not affect job health and safety.
Equipment design does not affect job health and safety.
False
Job health and safety can be enhanced through ergonomic design.
Job health and safety can be enhanced through ergonomic design.
True
All chairs are equally designed to support the back during work.
All chairs are equally designed to support the back during work.
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Learning from experience is an essential aspect of effective health and safety leadership.
Learning from experience is an essential aspect of effective health and safety leadership.
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A well-designed instrument can contribute to workplace safety.
A well-designed instrument can contribute to workplace safety.
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Visible health and safety leadership has no impact on team morale.
Visible health and safety leadership has no impact on team morale.
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Suitable team structures are irrelevant to the efficiency of communication systems.
Suitable team structures are irrelevant to the efficiency of communication systems.
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Adequate staffing levels contribute to improved workplace safety.
Adequate staffing levels contribute to improved workplace safety.
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Work patterns have no effect on health and safety practices.
Work patterns have no effect on health and safety practices.
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Problems often arise only after there is a change of operator or job aspect.
Problems often arise only after there is a change of operator or job aspect.
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Operator feedback is unimportant when assessing job difficulties.
Operator feedback is unimportant when assessing job difficulties.
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Health and safety issues may require further investigation if problems are reported.
Health and safety issues may require further investigation if problems are reported.
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Difficulties experienced by operators are irrelevant to workplace safety.
Difficulties experienced by operators are irrelevant to workplace safety.
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Incident investigations aim to find and categorize the various causes of an incident.
Incident investigations aim to find and categorize the various causes of an incident.
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Problems cannot be detected unless a job change occurs.
Problems cannot be detected unless a job change occurs.
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Incident investigations are only conducted for property damage, not for injuries.
Incident investigations are only conducted for property damage, not for injuries.
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The goal of an incident investigation is to determine the guilty party responsible for the incident.
The goal of an incident investigation is to determine the guilty party responsible for the incident.
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Testing the usability of websites and other interfaces is commonly done through a specific approach.
Testing the usability of websites and other interfaces is commonly done through a specific approach.
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It is important to influence or prime the user during usability testing.
It is important to influence or prime the user during usability testing.
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Causes identified during an incident investigation can be classified into various categories.
Causes identified during an incident investigation can be classified into various categories.
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An effective incident investigation only focuses on immediate causes.
An effective incident investigation only focuses on immediate causes.
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Usability testing only applies to websites and not to other interfaces.
Usability testing only applies to websites and not to other interfaces.
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Care should be taken during usability tests to ensure user priming does not occur.
Care should be taken during usability tests to ensure user priming does not occur.
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There is no need to consider the user's experience when testing interfaces.
There is no need to consider the user's experience when testing interfaces.
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Information is ideally gathered from observation at the place of study.
Information is ideally gathered from observation at the place of study.
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Interviews can be a source of information for task performance.
Interviews can be a source of information for task performance.
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People who perform the tasks are the least reliable source of information.
People who perform the tasks are the least reliable source of information.
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Observation at the place of work is a recommended method for gathering information.
Observation at the place of work is a recommended method for gathering information.
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The best information can come solely from theoretical studies.
The best information can come solely from theoretical studies.
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Study Notes
Healthcare Facility Safety Lecture (5)
- Human error is the leading cause of accidents in workplaces, estimated to account for up to 90% of all workplace incidents.
- Human factors are any individual characteristics that influence a person's ability to safely perform a job task.
- These characteristics can include cognitive abilities, physical abilities, and emotional states.
- Human factors are classified as organizational, job-related, and individual characteristics.
Organizational Factors
- Organizational factors stem from how an organization is structured and managed.
- Examples include: inadequate staffing levels, poorly designed jobs, lack of training, inadequate supervision, and poor housekeeping standards.
- Poor organizational factors can affect worker behavior, leading to accidents.
- Effective health and safety management systems, positive health and safety culture, adequate supervision, accurate incident reporting, and visible health and safety leadership are crucial for safety.
Job Factors
- Jobs can range from highly dangerous to negligible risk.
- Job design plays a critical role in ensuring worker safety and health.
- Ergonomics, the science of matching equipment and processes to human needs, is crucial for creating comfortable and safe workplaces.
- Examples of unsafe job factors include illogical equipment design, constant disturbances, unclear instructions, poor equipment maintenance, high workload, and noisy/unpleasant working conditions.
- Continual health and safety checks and feedback from workers are necessary to identify problem areas.
Human and Individual Characteristics Factors
- Individual characteristics, such as attitude, motivation, training, human error, and interaction with physical, mental, and perceptual capabilities greatly impact job safety.
- Factors leading to human error include fatigue, stress, lack of experience, inadequate training, poor supervision, and personal problems.
- Even if a machine malfunctions, it is not considered a human error. However, improper maintenance is considered a human organizational factor.
Methods Used in Human Factors
- Checklists help compare existing or planned systems to acceptable attributes, aiding in quick evaluations.
- Questionnaires and surveys gather information from a broad range of individuals.
- Observation is a method where an analyst observes workers performing tasks and may ask questions if needed to further gather information.
- Usability testing involves having a user complete tasks, observing their actions, and gathering feedback regarding the product or system's usability.
- Incident investigation identifies and classifies the causes leading to accidents.
- Task analysis involves identifying task elements, describing what workers do, and what information/equipment they need to perform the task.
Importance of Human Factors in Safety
- Preventing and mitigating human error.
- Designing tools, equipment, and systems that consider human capabilities and limitations, improving usability.
- Optimizing workplace environments to prevent injuries and enhance worker focus.
- Improving communication and teamwork by proactively identifying areas requiring improvement.
- Ensuring proper training and competency.
- Addressing stress and fatigue through adequate policies regarding employee work hours and stress management tools.
- Investigating accidents to identify root causes and implement preventive measures.
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Description
This quiz explores human error and its impact on workplace safety in healthcare settings. It covers key aspects of human factors that contribute to incidents, including organizational and individual characteristics. Understanding these factors is essential for promoting a safe work environment.
