Questions and Answers
What are the six building blocks of a health system?
Service delivery, health workforce, health information systems, access to essential medicines, financing, and leadership/governance
What is the primary goal of a well-functioning health system?
To improve the health status of individuals, families, and communities
What is one way that a well-functioning health system responds to a population's needs and expectations?
By improving the health status of individuals, families, and communities
What is one of the benefits of a well-functioning health system?
Signup and view all the answers
What do the six building blocks of a health system aim to achieve?
Signup and view all the answers
What is the purpose of the World Health Organization's handbook on monitoring the building blocks of health systems?
Signup and view all the answers
What is the primary expectation of healthcare systems by society?
Signup and view all the answers
What is the main limitation of traditional healthcare responses to errors?
Signup and view all the answers
According to the Swiss Cheese Model, what causes most accidents?
Signup and view all the answers
What is the primary reason why aviation and nuclear power are good industries to learn from when improving safety in healthcare?
Signup and view all the answers
What is the main goal of a systems approach to healthcare?
Signup and view all the answers
What is the term for accidents that occur due to the complexity of systems?
Signup and view all the answers
Where do active errors typically occur?
Signup and view all the answers
What is the characteristic of systems that makes it difficult to anticipate the effects of change?
Signup and view all the answers
Why are systems failures often unexpected or unanticipated?
Signup and view all the answers
What is the main limitation of expecting perfection from healthcare professionals?
Signup and view all the answers
What was the patient originally being treated for when the adverse event occurred?
Signup and view all the answers
What was the medication error that occurred in the Automated Dispensing Cabinet (ADC)?
Signup and view all the answers
What was the outcome of the adverse event?
Signup and view all the answers
What was the reason the nurse did not realize the mistake?
Signup and view all the answers
What was the issue with the scanning process in the pharmacy?
Signup and view all the answers
What was the prescriber's order after the adverse event was discovered?
Signup and view all the answers
What was the reason the patient did not receive aggressive measures?
Signup and view all the answers
What was the similarity between the midazolam and magnesium sulfate bags?
Signup and view all the answers
What was the issue with the pharmacy's controlled substance safe?
Signup and view all the answers
What type of error was the similar labeling of the bags?
Signup and view all the answers
What is a characteristic of high-reliability organizations?
Signup and view all the answers
What is a key feature of high-pressure environments in high-reliability organizations?
Signup and view all the answers
What is the focus of high-reliability organizations in terms of error response?
Signup and view all the answers
What is the term for 'errors waiting to happen' in the Swiss Cheese Model?
Signup and view all the answers
What is a key benefit of high-reliability organizations in terms of safety?
Signup and view all the answers
What is the term for being aware of one's surroundings in a high-reliability organization?
Signup and view all the answers
What is an example of a latent error in the pharmacy?
Signup and view all the answers
What is an example of an active error in the pharmacy?
Signup and view all the answers
According to the Swiss Cheese Model, what is a barrier that can prevent an adverse event?
Signup and view all the answers
What is the primary goal of the Donabedian Model?
Signup and view all the answers
What is an example of a hospital-acquired infection quality measure?
Signup and view all the answers
What is the reason for the emergency landing of the Boeing 737-900?
Signup and view all the answers
What is the purpose of checklists in healthcare?
Signup and view all the answers
What is the consequence of a proxy scan in the context of infusion bags?
Signup and view all the answers
Why did the nurse have difficulty reading the labels of the infusion bags in the patient's room?
Signup and view all the answers
What is the purpose of the Agency for Healthcare Research and Quality (AHRQ)?
Signup and view all the answers