HCA 301: Power and Leadership

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What is the traditional way of relating to power?

Portraying a confident and competent image
Power grabbing and coercion (correct)
Power sharing and empowerment
Concealing one's true abilities

How can a healthcare professional promote a powerful image?

By avoiding eye contact and speaking softly
By introducing themselves confidently and dressing appropriately (correct)
By complaining chronically and displaying a negative attitude
By concealing their name and title

What does attire symbolize according to the text?

Incompetence and failure
Lack of power and success
Power and success (correct)
Neutrality and indifference

What is the result of chronic complaining?

It conveys a sense of powerlessness (D) Signup and view all the answers

What is the effect of positive interactions on an individual's image?

They create a strong and favorable image (D) Signup and view all the answers

What is necessary to establish oneself as a powerful person?

Introducing oneself confidently and shaking hands (B) Signup and view all the answers

What is the primary goal of principle-centred power in leadership?

To create order from conflict, contradictions and chaos (A) Signup and view all the answers

What is a key aspect of a leader's power, according to the text?

The ability to influence because followers trust and respect the leader (D) Signup and view all the answers

What is a key outcome of a leader's use of power, according to the text?

It alters attitudes and behavior by addressing individual needs and motivations (D) Signup and view all the answers

What is one of the behaviors that activates principle-centred leadership, according to the text?

Getting to know people (A) Signup and view all the answers

What is one of the types of power used in organizations to influence others, according to the text?

One of the seven generally accepted types of interpersonal power (B) Signup and view all the answers

What does principle-centred power allow leaders to do, according to the text?

Make choices and decisions (B) Signup and view all the answers

What is the primary purpose of policy in an organization?

To govern action and determine relationships, activities, and goals (B) Signup and view all the answers

What is the definition of politics in the context of healthcare?

The art of influencing the allocation of scarce resources (C) Signup and view all the answers

Why is it important to develop relationships with people close to the patient interface?

Because they can bring knowledge of practical solutions (C) Signup and view all the answers

What is an example of a workplace policy?

A ban on smoking in enclosed public spaces (D) Signup and view all the answers

What is the result of political action on a national or local level?

The setting of policies that govern an organization's actions (D) Signup and view all the answers

When should coercion be used in influencing others?

Only when other methods do not work (D) Signup and view all the answers

What is a key aspect of politics in the context of healthcare?

An interpersonal endeavour. (B) Signup and view all the answers

What is essential for effective politics in healthcare?

A careful and insightful political analysis. (B) Signup and view all the answers

What is a key outcome of effective political action in healthcare?

Improved patient outcomes. (B) Signup and view all the answers

What is an important consideration for healthcare professionals seeking to influence an issue or situation?

People's perception of their ability to create change. (A) Signup and view all the answers

What is a key step in planning effective political action in healthcare?

Brainstorming alternative solutions. (A) Signup and view all the answers

What is important for healthcare professionals to develop in order to bring about effective political change?

A support base that crosses disciplinary boundaries. (A) Signup and view all the answers

What type of power is based on the penalties a manager might impose on an individual or a group?

Coercive power (A) Signup and view all the answers

What is the term used to describe the ability to compel someone to do things they don't want to do by use of implied threats or manipulation?

Coercion (B) Signup and view all the answers

What type of power stems from a manager's right to make a request because of authority associated with job and rank?

Legitimate power (A) Signup and view all the answers

What type of power is based on possession of unique skills, knowledge, and competence?

Expert power (B) Signup and view all the answers

What is an example of a subtle punishment that a manager might use against a disruptive staff member?

Denying requests for leave or educational opportunities (A) Signup and view all the answers

Why do others follow the advice of senior staff members?

Because of their expert power (D) Signup and view all the answers