Podcast
Questions and Answers
What is the primary focus of effective feedback?
What is the primary focus of effective feedback?
- Recognizing improvement and reinforcing positive behavior (correct)
- Critiquing personal characteristics
- Focusing on past mistakes
- Providing general praise without specific examples
What is the result of providing specific positive feedback?
What is the result of providing specific positive feedback?
- Defensiveness and demotivation
- Increased absenteeism
- Improved performance and motivation (correct)
- Complacency and stagnation
Which of the following is an example of praise rather than feedback?
Which of the following is an example of praise rather than feedback?
- Good job for getting here on time!
- You're doing a great job overall. (correct)
- That has made it hard enough for handover to go smoothly.
- You've been on time every shift for the past two weeks.
What is the purpose of feedback in a communication process?
What is the purpose of feedback in a communication process?
What can influence the outcome of communication?
What can influence the outcome of communication?
What is essential for a manager or leader to be successful?
What is essential for a manager or leader to be successful?
What is the primary purpose of feedback?
What is the primary purpose of feedback?
What is criticism, according to the text?
What is criticism, according to the text?
How do people typically respond to criticism?
How do people typically respond to criticism?
What is the effect of sincere praise, according to the text?
What is the effect of sincere praise, according to the text?
What are the three components of feedback, according to the text?
What are the three components of feedback, according to the text?
What is the relationship between feedback and change, according to the text?
What is the relationship between feedback and change, according to the text?
What is the primary purpose of giving immediate feedback to those above you in the organization?
What is the primary purpose of giving immediate feedback to those above you in the organization?
Why is it essential to be organized and prepared when communicating upwards?
Why is it essential to be organized and prepared when communicating upwards?
What is the benefit of getting to know the person above you on a personal and professional level?
What is the benefit of getting to know the person above you on a personal and professional level?
Why is it important to understand that those above you have more responsibility and pressure?
Why is it important to understand that those above you have more responsibility and pressure?
What is the result of clear and concise communication when communicating upwards?
What is the result of clear and concise communication when communicating upwards?
Why is listening objectively to the other person's assessment important in upward communication?
Why is listening objectively to the other person's assessment important in upward communication?