Guidance for Visually Impaired Passengers

Questions and Answers

What initial information should be provided to visually impaired passengers regarding their cane?

The best place to buy a new cane

Where to leave it during the flight (correct)

How to use it in case of emergency

The best type of cane to use

Which detail is crucial to inform visually impaired passengers about exits?

The design and color of the exit doors

The historical efficiency of the exits during emergencies

The specific type of emergency exits on the aircraft

The number of seats to the nearest alternate exit (correct)

If requested, what type of familiarization should be provided to visually impaired passengers?

A familiarization of the exit (correct)

A demonstration of how to communicate with crew members

An overview of the flight itinerary

A discussion on the aircraft's entertainment system

What should be pointed out to visually impaired passengers using the safety features card?

Emergency exits and any equipment they might need Signup and view all the answers

What should visually impaired passengers receive an explanation of during their briefing?

The safety card features and how to use them Signup and view all the answers

What is the recommended method of communication for hearing impaired passengers during a safety briefing?

Communicating face to face, using a pen or interpreter Signup and view all the answers

Which of the following is not indicated as a necessary practice for assisting visually impaired passengers?

Offering assistance with their personal belongings Signup and view all the answers

What should visually impaired passengers be informed about regarding the equipment they may use?

The features of the safety features card Signup and view all the answers

What is a specific action to take for visually impaired passengers concerning exits?

Indicate the exit routes and the distances involved Signup and view all the answers

Why is the familiarization of exits important for visually impaired passengers?

To prepare them for safe evacuation in case of an emergency Signup and view all the answers

Study Notes

Familiarization for Visually Impaired Passengers

Individual briefings are essential for visually impaired passengers to ensure their comfort and safety during travel.
Guidance on stowing mobility aids such as canes should be provided to facilitate ease of movement.
Passengers should be informed about the number of seats between their designated seat and the closest alternate exit, enhancing their situational awareness.
An explanation of the safety features card must be provided, helping them understand emergency procedures.
Familiarization with the exit may be requested, outlining the importance of knowing evacuation routes.
Using the safety features card, crew members should point out specific emergency exits and any equipment necessary for safety, including seatbelts and call buttons.

Guidelines for Assisting Visually Impaired Passengers

Individual briefing is essential for visually impaired passengers to familiarize them with necessary equipment.
Passengers should be informed about the proper location to stow their cane when seated.
Provide details on the number of seats from their location to the nearest emergency exit.
Explain the safety features card and highlight the exits listed on it.
If requested, offer a personal familiarization of the emergency exit.
Utilize the safety features card to show the location of emergency exits and any required equipment, like seatbelts or call buttons.

Guidelines for Assisting Hearing Impaired Passengers

Hearing impaired passengers need to be shown the safety features card clearly.
Point out both emergency exits and alternative exits as necessary.
Ensure effective communication by engaging face to face; use written notes or an interpreter if needed.

Description

This quiz focuses on the essential practices and procedures for ensuring the comfort and safety of visually impaired passengers during travel. It includes guidance on mobility aid management, understanding emergency procedures, and familiarization with exit routes. Perfect for airline staff, this quiz aims to enhance awareness and improve services for passengers with visual impairments.