Group Cohesion: Types and Development

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Questions and Answers

Which of the following best describes group cohesion?

  • The degree of competition among group members.
  • The integrity, solidarity, and unity of a group. (correct)
  • The level of individual recognition within a group.
  • The diversity of skills and backgrounds in a group.

According to Tuckman's Five-Stage Model of Group Development, what characterizes the 'Storming' stage?

  • Members becoming familiar with each other and the group's purpose.
  • Disagreement over procedures and antagonism toward the leader. (correct)
  • Termination of roles and reduction of dependence.
  • Goal achievement and high task orientation.

What is a primary characteristic of the 'Norming' stage in Tuckman's model of group development?

  • Initial dependency on the leader.
  • Increased trust and communication. (correct)
  • Expression of dissatisfaction.
  • Emphasis on task completion.

What does the Punctuated Equilibrium Model suggest about group development?

<p>Groups sometimes move through periods of accelerated change. (D)</p> Signup and view all the answers

According to Festinger's theory of cognitive dissonance, how might initiations affect new members' commitment to a group?

<p>They create dissonance that members resolve by increasing their commitment. (B)</p> Signup and view all the answers

Which of the following is NOT a kind of norm?

<p>Instructive Norms (C)</p> Signup and view all the answers

According to work by Bales, what is a common observation regarding an individual's roles within a group?

<p>Individuals rarely hold both task and relationship roles in a group. (C)</p> Signup and view all the answers

Role Ambiguity happens when:

<p>When behavior associated with roles are poorly defined (C)</p> Signup and view all the answers

What concept suggests that status structures within groups tend to naturally gravitate toward a hierarchical, centralized stature network?

<p>Status Differentiation Process (C)</p> Signup and view all the answers

According to Milgram's studies, what psychological state leads individuals in a structured hierarchy to reduce their autonomy and obey authority?

<p>Agentic State (C)</p> Signup and view all the answers

Weber's concept of charisma suggests that certain leaders exert their influence by relying on which types of power?

<p>Legitimate and Referent Power (A)</p> Signup and view all the answers

Which tactic, which may explain the levels of obedience in the Milgram experiment and Jonestown, is used to influence?

<p>Foot-in-the-door technique (A)</p> Signup and view all the answers

What does 'expectation-states theory' argue?

<p>Group members allocate status by considering specific characteristics (C)</p> Signup and view all the answers

Which theory suggests that power activates the approach response system whereas the loss of power inhibits actions?

<p>Approach/inhibition theory (B)</p> Signup and view all the answers

Which of the following is NOT a positive effect of power?

<p>The tendency to misjudge others (A)</p> Signup and view all the answers

Influence is best defined as:

<p>a process where group members guide one another in achieving goals. (C)</p> Signup and view all the answers

What does the 'leadership substitutes theory' describe?

<p>Situational and interpersonal factors that negate the need for leadership (A)</p> Signup and view all the answers

What do analyses of leadership emergence suggest about personality's influence?

<p>The trait clusters in the five-factor model of personality and the dark triad are related to leadership emergence and effectiveness. (B)</p> Signup and view all the answers

The terms glass ceiling and leadership labyrinth suggest that:

<p>Hidden situational and interpersonal factors prevent women from gaining leadership positions. (D)</p> Signup and view all the answers

Which of the following suggests that effectiveness depends on the leader's task and relationship behaviors?

<p>Leadership style theories (A)</p> Signup and view all the answers

According to group climate studies by Lewin, Lippitt, and White (1939), which leadership style was least effective?

<p>Laissez-faire (D)</p> Signup and view all the answers

Which of Kelley's (2004) theory of followership identifies types of followers?

<p>All of the above (D)</p> Signup and view all the answers

According to Zajonc (1965), under what conditions does social facilitation typically occur?

<p>When a simple task requires dominant responses. (C)</p> Signup and view all the answers

What does the Ringelmann effect describe?

<p>The reduction of individual effort when people work in a group. (D)</p> Signup and view all the answers

Flashcards

Group Cohesion

The integrity, solidarity, and unity of a group.

Social Cohesion

Cohesion based on attraction among members and to the group.

Task Cohesion

Shared commitment among members to achieve a goal.

Collective Cohesion

Unity based on shared identity and belonging.

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Emotional Cohesion

Affective intensity of the group-based emotions.

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Structural Cohesion

Structural integrity of a group.

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Orientation (Forming) Stage

Initial stage; members become familiar, acceptance of leader.

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Conflict (Storming) Stage

Disagreement, tension, antagonism toward leader.

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Structure (Norming) Stage

Growth of cohesiveness, establishment of roles, increased trust.

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Performance (Performing) Stage

Goal achievement, emphasis on performance and production.

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Dissolution (Adjourning) Stage

Termination of roles, completion of tasks, reduction of dependence.

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Punctuated Equilibrium Model

Groups move through periods of accelerated change.

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Norm

Implicit, self-generating, stable standards for group behavior.

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Prescriptive Norms

Set the standards for expected group behavior.

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Proscriptive Norms

Identify the behavior that should not be performed

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Descriptive Norms

Define what most people do, feel, and think in a group.

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Injunctive Norms

Differentiate between desirable and undesirable actions.

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Roles

Specify expected types of behavior from individuals.

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Reward Power

Power based on control over distribution of rewards.

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Coercive Power

Power based on the ability to punish or threaten.

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Legitimate Power

Power based on an individual's socially sanctioned claim.

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Referent Power

Power derived from social relationships between individuals.

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Expert Power

Power based on the belief that an individual possesses superior knowledge.

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Informational Power

Power based on the potential use of informational resources.

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Agentic State

A psychological state where subordinates experience a reduction in autonomy

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Study Notes

Group Cohesion

  • Group cohesion constitutes the integrity, solidarity, and unity of a group
  • As a principle of equifinality, cohesion stems from attraction relations, task relations, identity, emotions, and structure
  • Social cohesion is based on attraction among members to the group
  • Task cohesion refers to a shared commitment among members to achieve a goal
  • Collective cohesion constitutes unity based on shared identity and belonging
  • Emotional cohesion refers to affective intensity within the group and includes emotions such as pride
  • Structural cohesion is based on the structural integrity of a group, including clarity of roles and strength of relationships
  • Measuring cohesion requires multimethod procedures, as it's a multicomponent and multilevel process

Development of Cohesion Over Time

  • Tuckman’s Five-Stage Model of Group Development identifies five stages of group development
  • The Orientation (Forming) stage involves members familiarizing themselves, addressing dependency and inclusion, and accepting the leader
  • The Conflict (Storming) stage involves disagreement over procedures, expression of dissatisfaction, and antagonism toward the leader
  • The Structure (Norming) stage involves growth of cohesiveness and unity, establishing roles/standards, and increased trust
  • The Performance (Performing) stage involves goal achievement, high task orientation, and emphasis on production
  • The Dissolution (Adjourning) stage involves termination of roles, completion of tasks, and reduction of dependence
  • The Punctuated Equilibrium Model suggests groups move through periods of accelerated change
  • Online groups might face instability due to membership instability

Consequences of Cohesion

  • Cohesion increases member satisfaction and decreases turnover and stress
  • Cohesion intensifies group processes
  • Cohesion and performance are linked; success boosts cohesion and cohesive groups perform better

Initiations and Cohesion

  • Many groups implement methods to increase cohesion
  • Initiations create dissonance, which new members resolve by increasing their commitment
  • Hazing is a severe initiation exposing new members to psychological and physical risk

Group Structure

  • Group structure involves arrangement/organization of members, interrelations, and interactions
  • Important elements of group structure are norms, roles, and network of relationships

Group Norms

  • Norms are implicit, self-generating, and stable standards for group behavior
  • Prescriptive norms set the standard for expected group behavior
  • Proscriptive norms identify behaviors that should not be performed
  • Descriptive norms define what most people do, feel, and think in a group
  • Injunctive norms differentiate between desirable and undesirable actions
  • Norms are shared and internalized standards
  • Violating a norm can cause discomfort
  • Norms transmit between members, with children being influenced by age three
  • Norms influence human behaviors

Roles in Groups

  • Roles specify the types of behavior expected of individuals, leading to role differentiation
  • Roles can be categorized as task roles or relationship roles
  • Individuals rarely hold both task and relationship roles in a group
  • Functional Theory states that there are 27 roles in discussion groups
  • Interactionist Role Theories analyze Impression Management
  • Moxnes made a theory based on Freud`s Psychodynamic theory to identify roles, such as "mother" and "father" roles
  • SYMLOG (Systemic Multiple Level Organization of Groups) 1970 can also identify roles within groups
  • Group socialization describes a member's transition through roles, from prospective to former members
  • Role differentiation and socialization processes can create stress for group members
  • Role ambiguity occurs when behavior associated with roles are poorly defined
  • Interrole conflict occurs when group members occupy multiple roles with incompatible behaviors
  • Intrarole conflict occurs when the demands of a single role are contradictory
  • Role fit is low when members do not feel they match the demands of their roles

Social Network

  • Groups develop a stable pattern of variations in authority and power through a status differentiation process
  • Groups develop patterns of attraction through sociometric differentiations.
  • Balance Theory assumes sociometric structures tend to reach equilibrium when likes and dislikes are balanced
  • Group communication networks parallel formal paths, but include informal networks
  • Being in a central position in communication networks is more influential
  • Information generally flows downward
  • Social Network Analysis (SNA) is useful in identifying unnoticed aspects of group structure
  • The Individual Level (Egocentric) includes degree centrality, indegree, outdegree, betweenness and closeness
  • The Group Level (Sociocentric) includes size, density, cliques and holes

Limits of Authority Power

  • Social power is a group-level process that predicts differences in members’ capacity to influence
  • Milgram tested obedience in 1974 by ordering participants to give electric shocks to a confederate
  • 65% of participants fully obeyed, continuing even when the learner retracted consent
  • Obedience varied based on the setting's harm, research location, and legitimacy
  • Obedience is common in hierarchically organized groups, such as military or educational settings
  • Despite criticisms, Milgram's findings have been replicated

Sources of Power in Groups

  • French and Raven's Theory of Power Bases emphasizes sources of power
  • Reward Power: control over distribution of rewards
  • Coercive Power: ability to punish or threaten
  • Legitimate Power: socially sanctioned claim to a position that includes right to demand compliance
  • Referent Power: derived from social relationships, attraction, or respect
  • Expert Power: belief individual possesses superior knowledge
  • Informational Power: potential use of informational resources like rational argument
  • Agentic state: obedient individuals believe themselves agents of authority with reduced autonomy
  • Weber’s concept of charisma suggests leaders exert influence by legitimate and referent power
  • Blass confirmed Milgram’s experimenter derived power from all six bases
  • Power tactics are methods to influence others
  • Hard tactics are more coercive, limiting freedom to comply
  • Soft tactics exploit the relationship to extract compliance
  • Direct, rational tactics emphasize reasoning and logic
  • Indirect, nonrational tactics rely on emotionality and misinformation
  • Bilateral tactics include persuasion
  • Unilateral tactics do not need cooperation
  • The foot-in-the-door technique uses minor requests to preface major ones
  • Brainwashing methods rely on influence tactics, including behavioral commitment

Sources of Status in Groups

  • Status structure defines differences in power or influence in a group
  • Expectation-states theory argues status is allocated based on specific and diffuse characteristics
  • Status generalization occurs when irrelevant characteristics influence allocation of prestige
  • Status differences in groups may be an evolved adaption

Transformative Effect of Power

  • Disposition for personal power varies, but situations also prime it
  • Keltner’s approach/inhibition theory suggests power activates the approach response, while loss of power inhibits actions
  • Positive effects of power: Increased activity, positive emotions, consistent goal-striving, executive functioning, and authenticity
  • Negative effects of power include: increased risky behavior and negative impact on emotional states, loss of perspective taking, misjudging others and increased self-satisfaction
  • Bathsheba Syndrome occurs when authorities use their power exploit others

Reaction of Those Without Power

  • Approach/inhibition theory predicts powerless individuals display negative emotions and reduced motivation
  • Coercive methods are linked to dysfunctional group processes, increasing conflict
  • Kelman’s Compliance-identification-internalization model defines acceptance of authority
  • Milgram's theory of the agentic state traces obedience to the authority-subordinate relationship
  • The fundamental distribution error (FAE)may underestimate group led process

Leadership Defined

  • Leadership is an influence process where group members guide others in pursuing goals
  • Leaders influence both directly and indirectly and leaders and followers collaborate
  • Groups prosper with good leaders, but exaggerating influence is the romance of leader fallacy
  • The Two-factor model of leadership identifies 2sets or clusters of leadership behaviors
  • The Task leader is focused on the work and goals of the group
  • The Relationship leader focuses on the interpersonal relations within the groups
  • Leadership substitutes theory describes factors that substitute for task/relationship leadership
  • Men tend to be agentic while women are more communal, but the sex difference isn't steadfast

Emergence of Leaders

  • Paralleling Carlyle’s and Tolstoy’s theories, early leadership emergence analyses adopted trait/situational models
  • An interactional approach examines reciprocal relationships among leaders, followers, situations
  • Longitudinal designs provide evidence of personality's influence
  • Trait clusters in the five-factor model and the dark triad correlate with leadership emergence and effectiveness
  • Leaders tend to be intelligent with superior mental ability
  • Emotional intelligence relates to leadership emergence and effectiveness
  • Sternberg’s systems model stresses practical and creative intelligence
  • Emergent leaders are more experienced
  • The "babble effect" suggests speaking frequently in groups boosts the chance of becoming a leader
  • Quality of ideas is more effective than sheer quantity
  • Leaders tend to be older, taller, and healthier than average group members
  • Women and ethnic minorities are less likely to be selected as leaders
  • “Glass ceiling” and “leadership labyrinth” suggest gender bias in leadership
  • The bias against women is ironic as they possess skills for success

Dynamics of Leading and Following

  • Implicit Leadership Theories influence perceptions and reactions to leaders
  • GLOBE studies show common elements for worldwide ILTs: Diplomatic, Moral Integrity, charismatic
  • Social Identity Theory predicts leader endorsement depends on leader prototypically and social identity
  • Social Role Theory links stereotypes to negative expectations for women leaders
  • Terror Management Theory suggests a deep-seated need for leaders during crises
  • Evolutionary Theory says leadership improves fitness of both leaders and followers
  • Mismatch Hypothesis says people favor a leader based on instinct
  • Leadership is a cooperative process according to Chagnon's studies

Factors of Leader Effectiveness

  • Leadership style theories link effectiveness to task/relationship behaviors
  • The Leadership Grid assumes concern and people are both high and results in the best leaders
  • Situational Leadership Theory matches leadership to the group's developmental stage
  • Contingency Theory notes leadership effectiveness, leaders’ style, and the situation
  • Leader’s Motivational Style can be either task or relationship-motivated
  • The leader-member relations and the leader’s power must be factored in
  • Leader-Member Exchange Theory (LMX) focuses on the leader’s dyadic relationship with each member
  • Groups with inner-group members are productive and have better relationships
  • Participation theories suggest distributed leadership to the entire group
  • Shared leadership models encourage member-centered leadership

Styles of Followership

  • Kelley’s theory suggests followers vary along dimensions: active/passive and independent/dependent
  • Conformists, passive, pragmatic, alienated, and exemplary followers exist
  • Transformational theories examine how charismatic leaders promote change
  • Burns distinguished between transactional leaders and transformational leaders
  • Bass identified four components of transformational leadership: Idealized influence (or charisma), inspirational motivation, intellectual stimulation, and individualized consideration measure by the Multifactor Leadership Questionnaire
  • Women tend to adopt participative and transformational styles while men are autocratic
  • Women’s skills may suit future organizations because of being less hierarchical

How Social Presence Impacts Perfomance

  • Triplett’s study demonstrated people’s performance improves with the presence of others
  • Social facilitation occurs for a range of tasks
  • Zajonc concluded social facilitation requires dominant responses, while complex tasks risk interference

Theories and Explanations for Social Facilitation

  • Drive Processes: Presence of others elevate drive levels, facilitating simple tasks
  • Physiological Processes: Higher arousal and social attentiveness facilitate performance
  • Motivational Processes: Associates presence to learn and facilitate tasks
  • Cognitive Processes: Attentional conflict increases motivation, but facilitates only simple tasks
  • Personality Processes: Individuals who display positively when interpersonal situations are more effective
  • Blascovich’s studies confirmed threat responses during tasks
  • Cottrell’s evaluation apprehension theory proposes people feel the need to be evaluated
  • Distraction conflict theory increases motivation
  • Harkins’ mere effort model traces effects to changes in processing information
  • Social Orientation Theory suggests a positive interpersonal orientation with low anxiety displays social facilitation effects
  • Social facilitation relates to relational processes, eating, electronic monitoring, and learning

Factors that Impact Group Productivity

  • Ringelmann effect states that groups become less productive as they increase in size due to coordination losses
  • Coordination losses and social loafing reduce individual effort when working in a group
  • Factors influencing social loafing are identifiability, free riding, goals, involvement and identity

Models That Promote Individual Effort

  • Collective effort Model that draws on expectancy-value theories of motivation to provide theoretical framwork

Conditions Where Groups Outperform Indivduals

  • Few groups reach their potential because negative group processes limit performance
  • (Steiner) Actual productivity = potential productivity minus process loss
  • Task demands are defined by divisibility, type of output, and social combination
  • Groups outperform individuals on additive and compensatory tasks
  • "Wisdom-of-the-crowd" states individual judgments, when averaged, accurate
  • Groups perform well on disjunctive tasks if there is at least one individual with the correct solution
  • Eureka problems holds for groups, while truth-supported-wins holds for non-Eureka problems
  • Groups are effective when dealing with problems that have known solutions rather than problems that are unclear
  • When the task is conjunctive must be matched with abilities.
  • The Kohler effect finds that members can increase their productivity due to competitive advantages
  • Discretionary tasks coincide in working with individual inputs
  • Groups perform better on many kind of tasks, but only when process losses are minimized
  • Synergy manifests from group achievements that any member could not have accomplished working alone
  • Weak synergy: group’s performance is superior to typical member
  • Strong synergy: group outperforms its best member
  • The goal of brainstorming groups is to discover creative problem solutions

Brainstorm Rules

  • Encourage flow of ideas among members: expressive, evaluate, quantity, and ideas"
  • Brainstorming groups lack generation linking performance with social loafing
  • Brainwriting, synectics, NGT, Delphi, and EBS are other effective methods

The ODDI Process

  • Discusses how the decision operations in the group is completed
    • Orientations will clarify procedure
      • Orientation improves time managment
    • Discussion stages will retrieve memory
      • Exchange and collect information
    • Decisions the collective decision
    • Implement will carry out decisions based on group impact

Collective Decision Models

  • Common schemes that use collective decision models:
    • Averaging statistically
      • Decisions with different pluralities
        • Unanimous agreements with common consensus
    • Delegating with decision making methods on collective groups impact A decision will determined if it is just from procedural just beliefs

Problems that Intervene in Group Decisions

  • Group polarization undermines the ability to make just decisions
    • Information bias with group errors that lack trust
      • Judgement errors that overlooked with unimportant information with exaggeration
      • More common in groups with more common shared bias that are more shared

Why do Group Make Risker Decisions than Individuals

 - Choices will shift with a extreme risk effect that will generate a questionnaire to identify risky shifts
      - Evaluated opinions with Social comparison theory that stated that innate will drive to evaluate with more opinions
      -  More persuasive when there is more caution of the pros and cons
           - Groupthin creates more solidarity due to disputes
                - Symptoms can impact group over estimation

Group Problems and Cures

  • The members of that all feel that all members are in agreeance or lack of privacy
    • Abilene paradox to have the misinformation due to private opinions discrepant with the rest of ther groups opinions
    • Collective decision making in group think cases
      • Set group cohesives factors that can cause it
        • Overcome with group structures that will lead less isolations

How All can be Prevented

 - With situational factors in stress cases that propose alternative methods
      - Group can lead to closure based on members that are more likely to make poorer choices based of  Kriklanski's theory
  • Bargon suggested that groups can show group think with negatives but with a shared identity due to restrictive norms but they do not require coherence

Qualitives of Quality Team Work

  • Teams are group of member working together based on a shared goal
  • Effectiveness will occur coordinated group of effective efforts

What do teams need?

- According to concept teams need work and efforts that are complex.but overall is is needed with overall effectiveness

 - IPO model systems models that will guide that guides models of teams

Methods -WorkTeam -Management -Advisory -Mangers - Authority matrix model

Influences to Group Effectiveness

  • Pisano will review efficiency with more effective methods in group
  • Personality trails will link groups with agreeableness A group will fit the team with individual skills

Team Effectiness skills

        - The orientation team will be with abilities skills and abilities
              - Team skills increase team resources based on cohesion if they have low team cohesion
                        - They need to be organized to succeed in groups to prevent disadvantages due to disorganization based on Woods analysis
        - Women effectiveness

To Promote Relationship Outcommes

  - Need Interdependence that will benefit team work
        - The team can improve the development systems within the group
        - Group can can use a cordnated interactions to sustan
  • They need to show that their is well balanced cordnated activities
  • Need team models with a challenge and task with the skill(Hackman2002)
    • Effective groups are structure and norms within relations
  • Team can improve with increase effective with satisfaction with members

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