Podcast
Questions and Answers
Which of the following best describes group cohesion?
Which of the following best describes group cohesion?
- The degree of competition among group members.
- The integrity, solidarity, and unity of a group. (correct)
- The level of individual recognition within a group.
- The diversity of skills and backgrounds in a group.
According to Tuckman's Five-Stage Model of Group Development, what characterizes the 'Storming' stage?
According to Tuckman's Five-Stage Model of Group Development, what characterizes the 'Storming' stage?
- Members becoming familiar with each other and the group's purpose.
- Disagreement over procedures and antagonism toward the leader. (correct)
- Termination of roles and reduction of dependence.
- Goal achievement and high task orientation.
What is a primary characteristic of the 'Norming' stage in Tuckman's model of group development?
What is a primary characteristic of the 'Norming' stage in Tuckman's model of group development?
- Initial dependency on the leader.
- Increased trust and communication. (correct)
- Expression of dissatisfaction.
- Emphasis on task completion.
What does the Punctuated Equilibrium Model suggest about group development?
What does the Punctuated Equilibrium Model suggest about group development?
According to Festinger's theory of cognitive dissonance, how might initiations affect new members' commitment to a group?
According to Festinger's theory of cognitive dissonance, how might initiations affect new members' commitment to a group?
Which of the following is NOT a kind of norm?
Which of the following is NOT a kind of norm?
According to work by Bales, what is a common observation regarding an individual's roles within a group?
According to work by Bales, what is a common observation regarding an individual's roles within a group?
Role Ambiguity happens when:
Role Ambiguity happens when:
What concept suggests that status structures within groups tend to naturally gravitate toward a hierarchical, centralized stature network?
What concept suggests that status structures within groups tend to naturally gravitate toward a hierarchical, centralized stature network?
According to Milgram's studies, what psychological state leads individuals in a structured hierarchy to reduce their autonomy and obey authority?
According to Milgram's studies, what psychological state leads individuals in a structured hierarchy to reduce their autonomy and obey authority?
Weber's concept of charisma suggests that certain leaders exert their influence by relying on which types of power?
Weber's concept of charisma suggests that certain leaders exert their influence by relying on which types of power?
Which tactic, which may explain the levels of obedience in the Milgram experiment and Jonestown, is used to influence?
Which tactic, which may explain the levels of obedience in the Milgram experiment and Jonestown, is used to influence?
What does 'expectation-states theory' argue?
What does 'expectation-states theory' argue?
Which theory suggests that power activates the approach response system whereas the loss of power inhibits actions?
Which theory suggests that power activates the approach response system whereas the loss of power inhibits actions?
Which of the following is NOT a positive effect of power?
Which of the following is NOT a positive effect of power?
Influence is best defined as:
Influence is best defined as:
What does the 'leadership substitutes theory' describe?
What does the 'leadership substitutes theory' describe?
What do analyses of leadership emergence suggest about personality's influence?
What do analyses of leadership emergence suggest about personality's influence?
The terms glass ceiling and leadership labyrinth suggest that:
The terms glass ceiling and leadership labyrinth suggest that:
Which of the following suggests that effectiveness depends on the leader's task and relationship behaviors?
Which of the following suggests that effectiveness depends on the leader's task and relationship behaviors?
According to group climate studies by Lewin, Lippitt, and White (1939), which leadership style was least effective?
According to group climate studies by Lewin, Lippitt, and White (1939), which leadership style was least effective?
Which of Kelley's (2004) theory of followership identifies types of followers?
Which of Kelley's (2004) theory of followership identifies types of followers?
According to Zajonc (1965), under what conditions does social facilitation typically occur?
According to Zajonc (1965), under what conditions does social facilitation typically occur?
What does the Ringelmann effect describe?
What does the Ringelmann effect describe?
Flashcards
Group Cohesion
Group Cohesion
The integrity, solidarity, and unity of a group.
Social Cohesion
Social Cohesion
Cohesion based on attraction among members and to the group.
Task Cohesion
Task Cohesion
Shared commitment among members to achieve a goal.
Collective Cohesion
Collective Cohesion
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Emotional Cohesion
Emotional Cohesion
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Structural Cohesion
Structural Cohesion
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Orientation (Forming) Stage
Orientation (Forming) Stage
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Conflict (Storming) Stage
Conflict (Storming) Stage
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Structure (Norming) Stage
Structure (Norming) Stage
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Performance (Performing) Stage
Performance (Performing) Stage
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Dissolution (Adjourning) Stage
Dissolution (Adjourning) Stage
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Punctuated Equilibrium Model
Punctuated Equilibrium Model
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Norm
Norm
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Prescriptive Norms
Prescriptive Norms
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Proscriptive Norms
Proscriptive Norms
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Descriptive Norms
Descriptive Norms
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Injunctive Norms
Injunctive Norms
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Roles
Roles
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Reward Power
Reward Power
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Coercive Power
Coercive Power
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Legitimate Power
Legitimate Power
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Referent Power
Referent Power
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Expert Power
Expert Power
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Informational Power
Informational Power
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Agentic State
Agentic State
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Study Notes
Group Cohesion
- Group cohesion constitutes the integrity, solidarity, and unity of a group
- As a principle of equifinality, cohesion stems from attraction relations, task relations, identity, emotions, and structure
- Social cohesion is based on attraction among members to the group
- Task cohesion refers to a shared commitment among members to achieve a goal
- Collective cohesion constitutes unity based on shared identity and belonging
- Emotional cohesion refers to affective intensity within the group and includes emotions such as pride
- Structural cohesion is based on the structural integrity of a group, including clarity of roles and strength of relationships
- Measuring cohesion requires multimethod procedures, as it's a multicomponent and multilevel process
Development of Cohesion Over Time
- Tuckman’s Five-Stage Model of Group Development identifies five stages of group development
- The Orientation (Forming) stage involves members familiarizing themselves, addressing dependency and inclusion, and accepting the leader
- The Conflict (Storming) stage involves disagreement over procedures, expression of dissatisfaction, and antagonism toward the leader
- The Structure (Norming) stage involves growth of cohesiveness and unity, establishing roles/standards, and increased trust
- The Performance (Performing) stage involves goal achievement, high task orientation, and emphasis on production
- The Dissolution (Adjourning) stage involves termination of roles, completion of tasks, and reduction of dependence
- The Punctuated Equilibrium Model suggests groups move through periods of accelerated change
- Online groups might face instability due to membership instability
Consequences of Cohesion
- Cohesion increases member satisfaction and decreases turnover and stress
- Cohesion intensifies group processes
- Cohesion and performance are linked; success boosts cohesion and cohesive groups perform better
Initiations and Cohesion
- Many groups implement methods to increase cohesion
- Initiations create dissonance, which new members resolve by increasing their commitment
- Hazing is a severe initiation exposing new members to psychological and physical risk
Group Structure
- Group structure involves arrangement/organization of members, interrelations, and interactions
- Important elements of group structure are norms, roles, and network of relationships
Group Norms
- Norms are implicit, self-generating, and stable standards for group behavior
- Prescriptive norms set the standard for expected group behavior
- Proscriptive norms identify behaviors that should not be performed
- Descriptive norms define what most people do, feel, and think in a group
- Injunctive norms differentiate between desirable and undesirable actions
- Norms are shared and internalized standards
- Violating a norm can cause discomfort
- Norms transmit between members, with children being influenced by age three
- Norms influence human behaviors
Roles in Groups
- Roles specify the types of behavior expected of individuals, leading to role differentiation
- Roles can be categorized as task roles or relationship roles
- Individuals rarely hold both task and relationship roles in a group
- Functional Theory states that there are 27 roles in discussion groups
- Interactionist Role Theories analyze Impression Management
- Moxnes made a theory based on Freud`s Psychodynamic theory to identify roles, such as "mother" and "father" roles
- SYMLOG (Systemic Multiple Level Organization of Groups) 1970 can also identify roles within groups
- Group socialization describes a member's transition through roles, from prospective to former members
- Role differentiation and socialization processes can create stress for group members
- Role ambiguity occurs when behavior associated with roles are poorly defined
- Interrole conflict occurs when group members occupy multiple roles with incompatible behaviors
- Intrarole conflict occurs when the demands of a single role are contradictory
- Role fit is low when members do not feel they match the demands of their roles
Social Network
- Groups develop a stable pattern of variations in authority and power through a status differentiation process
- Groups develop patterns of attraction through sociometric differentiations.
- Balance Theory assumes sociometric structures tend to reach equilibrium when likes and dislikes are balanced
- Group communication networks parallel formal paths, but include informal networks
- Being in a central position in communication networks is more influential
- Information generally flows downward
- Social Network Analysis (SNA) is useful in identifying unnoticed aspects of group structure
- The Individual Level (Egocentric) includes degree centrality, indegree, outdegree, betweenness and closeness
- The Group Level (Sociocentric) includes size, density, cliques and holes
Limits of Authority Power
- Social power is a group-level process that predicts differences in members’ capacity to influence
- Milgram tested obedience in 1974 by ordering participants to give electric shocks to a confederate
- 65% of participants fully obeyed, continuing even when the learner retracted consent
- Obedience varied based on the setting's harm, research location, and legitimacy
- Obedience is common in hierarchically organized groups, such as military or educational settings
- Despite criticisms, Milgram's findings have been replicated
Sources of Power in Groups
- French and Raven's Theory of Power Bases emphasizes sources of power
- Reward Power: control over distribution of rewards
- Coercive Power: ability to punish or threaten
- Legitimate Power: socially sanctioned claim to a position that includes right to demand compliance
- Referent Power: derived from social relationships, attraction, or respect
- Expert Power: belief individual possesses superior knowledge
- Informational Power: potential use of informational resources like rational argument
- Agentic state: obedient individuals believe themselves agents of authority with reduced autonomy
- Weber’s concept of charisma suggests leaders exert influence by legitimate and referent power
- Blass confirmed Milgram’s experimenter derived power from all six bases
- Power tactics are methods to influence others
- Hard tactics are more coercive, limiting freedom to comply
- Soft tactics exploit the relationship to extract compliance
- Direct, rational tactics emphasize reasoning and logic
- Indirect, nonrational tactics rely on emotionality and misinformation
- Bilateral tactics include persuasion
- Unilateral tactics do not need cooperation
- The foot-in-the-door technique uses minor requests to preface major ones
- Brainwashing methods rely on influence tactics, including behavioral commitment
Sources of Status in Groups
- Status structure defines differences in power or influence in a group
- Expectation-states theory argues status is allocated based on specific and diffuse characteristics
- Status generalization occurs when irrelevant characteristics influence allocation of prestige
- Status differences in groups may be an evolved adaption
Transformative Effect of Power
- Disposition for personal power varies, but situations also prime it
- Keltner’s approach/inhibition theory suggests power activates the approach response, while loss of power inhibits actions
- Positive effects of power: Increased activity, positive emotions, consistent goal-striving, executive functioning, and authenticity
- Negative effects of power include: increased risky behavior and negative impact on emotional states, loss of perspective taking, misjudging others and increased self-satisfaction
- Bathsheba Syndrome occurs when authorities use their power exploit others
Reaction of Those Without Power
- Approach/inhibition theory predicts powerless individuals display negative emotions and reduced motivation
- Coercive methods are linked to dysfunctional group processes, increasing conflict
- Kelman’s Compliance-identification-internalization model defines acceptance of authority
- Milgram's theory of the agentic state traces obedience to the authority-subordinate relationship
- The fundamental distribution error (FAE)may underestimate group led process
Leadership Defined
- Leadership is an influence process where group members guide others in pursuing goals
- Leaders influence both directly and indirectly and leaders and followers collaborate
- Groups prosper with good leaders, but exaggerating influence is the romance of leader fallacy
- The Two-factor model of leadership identifies 2sets or clusters of leadership behaviors
- The Task leader is focused on the work and goals of the group
- The Relationship leader focuses on the interpersonal relations within the groups
- Leadership substitutes theory describes factors that substitute for task/relationship leadership
- Men tend to be agentic while women are more communal, but the sex difference isn't steadfast
Emergence of Leaders
- Paralleling Carlyle’s and Tolstoy’s theories, early leadership emergence analyses adopted trait/situational models
- An interactional approach examines reciprocal relationships among leaders, followers, situations
- Longitudinal designs provide evidence of personality's influence
- Trait clusters in the five-factor model and the dark triad correlate with leadership emergence and effectiveness
- Leaders tend to be intelligent with superior mental ability
- Emotional intelligence relates to leadership emergence and effectiveness
- Sternberg’s systems model stresses practical and creative intelligence
- Emergent leaders are more experienced
- The "babble effect" suggests speaking frequently in groups boosts the chance of becoming a leader
- Quality of ideas is more effective than sheer quantity
- Leaders tend to be older, taller, and healthier than average group members
- Women and ethnic minorities are less likely to be selected as leaders
- “Glass ceiling” and “leadership labyrinth” suggest gender bias in leadership
- The bias against women is ironic as they possess skills for success
Dynamics of Leading and Following
- Implicit Leadership Theories influence perceptions and reactions to leaders
- GLOBE studies show common elements for worldwide ILTs: Diplomatic, Moral Integrity, charismatic
- Social Identity Theory predicts leader endorsement depends on leader prototypically and social identity
- Social Role Theory links stereotypes to negative expectations for women leaders
- Terror Management Theory suggests a deep-seated need for leaders during crises
- Evolutionary Theory says leadership improves fitness of both leaders and followers
- Mismatch Hypothesis says people favor a leader based on instinct
- Leadership is a cooperative process according to Chagnon's studies
Factors of Leader Effectiveness
- Leadership style theories link effectiveness to task/relationship behaviors
- The Leadership Grid assumes concern and people are both high and results in the best leaders
- Situational Leadership Theory matches leadership to the group's developmental stage
- Contingency Theory notes leadership effectiveness, leaders’ style, and the situation
- Leader’s Motivational Style can be either task or relationship-motivated
- The leader-member relations and the leader’s power must be factored in
- Leader-Member Exchange Theory (LMX) focuses on the leader’s dyadic relationship with each member
- Groups with inner-group members are productive and have better relationships
- Participation theories suggest distributed leadership to the entire group
- Shared leadership models encourage member-centered leadership
Styles of Followership
- Kelley’s theory suggests followers vary along dimensions: active/passive and independent/dependent
- Conformists, passive, pragmatic, alienated, and exemplary followers exist
- Transformational theories examine how charismatic leaders promote change
- Burns distinguished between transactional leaders and transformational leaders
- Bass identified four components of transformational leadership: Idealized influence (or charisma), inspirational motivation, intellectual stimulation, and individualized consideration measure by the Multifactor Leadership Questionnaire
- Women tend to adopt participative and transformational styles while men are autocratic
- Women’s skills may suit future organizations because of being less hierarchical
How Social Presence Impacts Perfomance
- Triplett’s study demonstrated people’s performance improves with the presence of others
- Social facilitation occurs for a range of tasks
- Zajonc concluded social facilitation requires dominant responses, while complex tasks risk interference
Theories and Explanations for Social Facilitation
- Drive Processes: Presence of others elevate drive levels, facilitating simple tasks
- Physiological Processes: Higher arousal and social attentiveness facilitate performance
- Motivational Processes: Associates presence to learn and facilitate tasks
- Cognitive Processes: Attentional conflict increases motivation, but facilitates only simple tasks
- Personality Processes: Individuals who display positively when interpersonal situations are more effective
- Blascovich’s studies confirmed threat responses during tasks
- Cottrell’s evaluation apprehension theory proposes people feel the need to be evaluated
- Distraction conflict theory increases motivation
- Harkins’ mere effort model traces effects to changes in processing information
- Social Orientation Theory suggests a positive interpersonal orientation with low anxiety displays social facilitation effects
- Social facilitation relates to relational processes, eating, electronic monitoring, and learning
Factors that Impact Group Productivity
- Ringelmann effect states that groups become less productive as they increase in size due to coordination losses
- Coordination losses and social loafing reduce individual effort when working in a group
- Factors influencing social loafing are identifiability, free riding, goals, involvement and identity
Models That Promote Individual Effort
- Collective effort Model that draws on expectancy-value theories of motivation to provide theoretical framwork
Conditions Where Groups Outperform Indivduals
- Few groups reach their potential because negative group processes limit performance
- (Steiner) Actual productivity = potential productivity minus process loss
- Task demands are defined by divisibility, type of output, and social combination
- Groups outperform individuals on additive and compensatory tasks
- "Wisdom-of-the-crowd" states individual judgments, when averaged, accurate
- Groups perform well on disjunctive tasks if there is at least one individual with the correct solution
- Eureka problems holds for groups, while truth-supported-wins holds for non-Eureka problems
- Groups are effective when dealing with problems that have known solutions rather than problems that are unclear
- When the task is conjunctive must be matched with abilities.
- The Kohler effect finds that members can increase their productivity due to competitive advantages
- Discretionary tasks coincide in working with individual inputs
- Groups perform better on many kind of tasks, but only when process losses are minimized
- Synergy manifests from group achievements that any member could not have accomplished working alone
- Weak synergy: group’s performance is superior to typical member
- Strong synergy: group outperforms its best member
- The goal of brainstorming groups is to discover creative problem solutions
Brainstorm Rules
- Encourage flow of ideas among members: expressive, evaluate, quantity, and ideas"
- Brainstorming groups lack generation linking performance with social loafing
- Brainwriting, synectics, NGT, Delphi, and EBS are other effective methods
The ODDI Process
- Discusses how the decision operations in the group is completed
- Orientations will clarify procedure
- Orientation improves time managment
- Discussion stages will retrieve memory
- Exchange and collect information
- Decisions the collective decision
- Implement will carry out decisions based on group impact
- Orientations will clarify procedure
Collective Decision Models
- Common schemes that use collective decision models:
- Averaging statistically
- Decisions with different pluralities
- Unanimous agreements with common consensus
- Decisions with different pluralities
- Delegating with decision making methods on collective groups impact A decision will determined if it is just from procedural just beliefs
- Averaging statistically
Problems that Intervene in Group Decisions
- Group polarization undermines the ability to make just decisions
- Information bias with group errors that lack trust
- Judgement errors that overlooked with unimportant information with exaggeration
- More common in groups with more common shared bias that are more shared
- Information bias with group errors that lack trust
Why do Group Make Risker Decisions than Individuals
- Choices will shift with a extreme risk effect that will generate a questionnaire to identify risky shifts
- Evaluated opinions with Social comparison theory that stated that innate will drive to evaluate with more opinions
- More persuasive when there is more caution of the pros and cons
- Groupthin creates more solidarity due to disputes
- Symptoms can impact group over estimation
Group Problems and Cures
- The members of that all feel that all members are in agreeance or lack of privacy
- Abilene paradox to have the misinformation due to private opinions discrepant with the rest of ther groups opinions
- Collective decision making in group think cases
- Set group cohesives factors that can cause it
- Overcome with group structures that will lead less isolations
- Set group cohesives factors that can cause it
How All can be Prevented
- With situational factors in stress cases that propose alternative methods
- Group can lead to closure based on members that are more likely to make poorer choices based of Kriklanski's theory
- Bargon suggested that groups can show group think with negatives but with a shared identity due to restrictive norms but they do not require coherence
Qualitives of Quality Team Work
- Teams are group of member working together based on a shared goal
- Effectiveness will occur coordinated group of effective efforts
What do teams need?
- According to concept teams need work and efforts that are complex.but overall is is needed with overall effectiveness
- IPO model systems models that will guide that guides models of teams
Methods -WorkTeam -Management -Advisory -Mangers - Authority matrix model
Influences to Group Effectiveness
- Pisano will review efficiency with more effective methods in group
- Personality trails will link groups with agreeableness A group will fit the team with individual skills
Team Effectiness skills
- The orientation team will be with abilities skills and abilities
- Team skills increase team resources based on cohesion if they have low team cohesion
- They need to be organized to succeed in groups to prevent disadvantages due to disorganization based on Woods analysis
- Women effectiveness
To Promote Relationship Outcommes
- Need Interdependence that will benefit team work
- The team can improve the development systems within the group
- Group can can use a cordnated interactions to sustan
- They need to show that their is well balanced cordnated activities
- Need team models with a challenge and task with the skill(Hackman2002)
- Effective groups are structure and norms within relations
- Team can improve with increase effective with satisfaction with members
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