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Questions and Answers
True or false: Goals that are not specific and measurable are more likely to be achieved.
False
What are the three characteristics that goals must have?
True or false: Prioritizing goals is not necessary as long as they align with the organization's strategic plan.
False
Why is it important to prioritize goals?
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True or false: Long-term goals should be based on the values of the organization.
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What should goals align with?
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True or false: Failure to track progress can lead to goal failure.
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Where should long-term goals flow from?
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What should goals be to evaluate actions?
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True or false: Operational planning is an external process that does not involve input from employees.
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True or false: Operational planning involves answering three main questions: situation, objective, and path.
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What should goals be to have positive motivational value?
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What can lead to goal failure?
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True or false: Tactical planning involves long-term planning.
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True or false: Data from long-range plans are not used in tactical decision making.
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Who should goals be openly communicated to?
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True or false: Effective tactical planning allows for responsiveness to unexpected changes in the market.
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What is operational planning?
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True or false: Short-term plans cannot be used to turn around poor performance.
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Who is involved in operational planning?
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What are the four main questions involved in operational planning?
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True or false: Incentives cannot be used to improve sales per customer.
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What does tactical planning involve?
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True or false: Operational goals do not need to align with long-term goals to be a priority.
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Study Notes
- Goals must be practical, measurable, and achievable.
- Prioritizing goals is important to avoid scattering energy and accomplishing little.
- Goals should align with the strategic plan of the organization.
- Long-term goals should flow from the mission, vision, and values of the organization.
- Goals should be specific and easily measurable to evaluate actions.
- Goals must be attainable and reasonable to have positive motivational value.
- Failure to measure and track progress can lead to goal failure.
- Goals must be openly communicated to all those involved.
- Operational planning is a midrange plan that supports strategic goals in the next 12 months or fewer.
- Operational planning is an internal process that involves input from supervisors and employees.
- Operational planning helps break down long-term plans into concrete activities and initiatives.
- Operational goals must support long-term goals to be a priority.
- Operational planning involves answering four main questions: situation, objective, path, and operational goals.
- Operational planning allows for timely mid-course corrections to ensure success.
- Tactical planning involves specific actions and activities to make long-term goals a reality.
- Tactical planning allows for constant adjustments to specific actions.
- Data from long-range and operational plans are used to make effective tactical decisions.
- Effective tactical planning allows for responsiveness to unexpected changes in the market.
- Short-term plans can be implemented to turn around poor performance.
- Incentives can be used to improve sales per customer and meet or exceed annual and strategic sales goals.
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Description
Are you a goal-setting guru? Take this quiz to test your knowledge on the best practices for setting and achieving goals in an organization. From practicality to alignment with strategic plans, this quiz covers it all. You'll also learn about the importance of operational and tactical planning and how they support long-term goals. Don't forget to brush up on the benefits of tracking progress and the use of incentives to achieve success. Take the quiz now and see how you measure up!
