Inglés - C1.1 - Cultural behaviour in business
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Questions and Answers

What is the importance of understanding cultural norms and practices when conducting business across international borders?

  • It is unnecessary and can be ignored
  • It can prevent miscommunication and misunderstandings (correct)
  • It is only important in certain industries
  • It can lead to cultural stereotypes
  • What can be the result of not being aware of cultural differences in business etiquette?

  • Increased productivity
  • Better communication
  • Miscommunication and misunderstandings (correct)
  • Greater profits
  • How can addressing someone vary in different cultures?

  • Some prefer to be addressed by their first name, while others prefer titles (correct)
  • Everyone prefers to be addressed by their first name
  • Everyone prefers to be addressed by titles
  • It does not matter how someone is addressed
  • How can smiling be perceived differently across cultures?

    <p>As a sign of dishonesty and insincerity in some cultures</p> Signup and view all the answers

    How can eye contact be interpreted differently in different cultures?

    <p>As a sign of disrespect in some cultures</p> Signup and view all the answers

    What should be avoided when it comes to cultural differences?

    <p>Cultural stereotypes</p> Signup and view all the answers

    What factors influence behavior and thinking in addition to national cultures?

    <p>Both A and B</p> Signup and view all the answers

    What should be kept in mind when it comes to potential cultural differences?

    <p>They should be kept in mind, rather than used to generalize individuals of an entire nation</p> Signup and view all the answers

    What is the benefit of having increased awareness of cultural differences in business?

    <p>It can prevent miscommunication and misunderstandings</p> Signup and view all the answers

    In what ways can differences in business etiquette exist around the world?

    <p>Addressing someone and eye contact</p> Signup and view all the answers

    Study Notes

    • Business conducted across international borders requires understanding of cultural norms and practices.
    • Differences in business etiquette exist around the world.
    • Addressing someone can vary, with some preferring titles and others preferring first names.
    • Smiling can be perceived differently across cultures, with some associating it with dishonesty or insincerity.
    • Eye contact can also be interpreted differently, with some finding it disrespectful or challenging.
    • Increased awareness of cultural differences can prevent miscommunication.
    • Cultural stereotypes should be avoided.
    • National cultures are only one factor in shaping behavior and thinking.
    • Region, community, age, gender, corporate culture, and individual experiences also influence behavior.
    • Knowledge of potential differences should be kept in mind, rather than used to generalize individuals of an entire nation.

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