10 Questions
What is the importance of understanding cultural norms and practices when conducting business across international borders?
It can prevent miscommunication and misunderstandings
What can be the result of not being aware of cultural differences in business etiquette?
Miscommunication and misunderstandings
How can addressing someone vary in different cultures?
Some prefer to be addressed by their first name, while others prefer titles
How can smiling be perceived differently across cultures?
As a sign of dishonesty and insincerity in some cultures
How can eye contact be interpreted differently in different cultures?
As a sign of disrespect in some cultures
What should be avoided when it comes to cultural differences?
Cultural stereotypes
What factors influence behavior and thinking in addition to national cultures?
Both A and B
What should be kept in mind when it comes to potential cultural differences?
They should be kept in mind, rather than used to generalize individuals of an entire nation
What is the benefit of having increased awareness of cultural differences in business?
It can prevent miscommunication and misunderstandings
In what ways can differences in business etiquette exist around the world?
Addressing someone and eye contact
Study Notes
- Business conducted across international borders requires understanding of cultural norms and practices.
- Differences in business etiquette exist around the world.
- Addressing someone can vary, with some preferring titles and others preferring first names.
- Smiling can be perceived differently across cultures, with some associating it with dishonesty or insincerity.
- Eye contact can also be interpreted differently, with some finding it disrespectful or challenging.
- Increased awareness of cultural differences can prevent miscommunication.
- Cultural stereotypes should be avoided.
- National cultures are only one factor in shaping behavior and thinking.
- Region, community, age, gender, corporate culture, and individual experiences also influence behavior.
- Knowledge of potential differences should be kept in mind, rather than used to generalize individuals of an entire nation.
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