General Study Notes Quiz
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What does TCP (Transmission Control Protocol) manage?

  • Establishing a connection and managing data transfer (correct)
  • Ensuring packets are sent in order and acknowledged
  • Routing packets to the correct destination
  • Reassembling packets to play videos smoothly

    • What was the primary purpose of TCP/IP when it was developed by DARPA?

  • To enhance data transmission speeds for long-distance communication (correct)
  • To create a global network for connecting computers
  • To ensure compatibility between different types of network hardware
  • To provide a standardized protocol for inter-office communication

    • What is the main advantage of using Software-Defined Networking (SDN) compared to traditional network devices?

  • It eliminates the risk of network security breaches
  • It reduces the need for specialized IT personnel
  • It allows for faster data transfer speeds
  • It simplifies network management and improves flexibility (correct)

    • What is the primary function of an Internet Service Provider (ISP)?

    <p>To provide temporary connections to the Internet for subscribers. (B)</p> Signup and view all the answers

    What is the role of servers in a large corporate network infrastructure?

    <p>To support corporate websites, intranets, and extranets (D)</p> Signup and view all the answers

    What is the purpose of assigning a unique Internet Protocol (IP) address to each device on the Internet?

    <p>To facilitate communication between devices. (D)</p> Signup and view all the answers

    Which of the following Internet access technologies provides the fastest download speeds?

    <p>Fios (Verizon's fiber optic cable service) (B)</p> Signup and view all the answers

    What does IP (Internet Protocol) handle?

    <p>Addressing and routing packets to their destination (D)</p> Signup and view all the answers

    What is the key element that enables seamless and efficient communication across networks using TCP/IP?

    <p>The use of standardized protocols for data transmission (A)</p> Signup and view all the answers

    What does the term 'client/server computing' refer to in the context of the Internet?

    <p>A distributed system where users access resources and services from remote servers. (A)</p> Signup and view all the answers

    What happens when packets arrive late or get lost during video streaming?

    <p>Only the missing packets are resent (C)</p> Signup and view all the answers

    What is the role of the Domain Name System (DNS) in Internet communication?

    <p>To translate human-readable domain names into IP addresses. (B)</p> Signup and view all the answers

    What is the primary method used to connect smaller networks together into a larger corporate-wide infrastructure?

    <p>Linking together multiple local area networks (LANs) (C)</p> Signup and view all the answers

    Which of the following is NOT a characteristic of a dedicated server in a larger LAN?

    <p>Generally used for casual tasks like personal web browsing. (B)</p> Signup and view all the answers

    How does the Internet improve business value?

    <p>All of the above. (D)</p> Signup and view all the answers

    What is the primary function of packet decomposition in Internet communication?

    <p>To reduce the size of messages for faster transmission. (C)</p> Signup and view all the answers

    What is the primary reason for software vulnerabilities, according to the text?

    <p>Complexity of decision-making code (A)</p> Signup and view all the answers

    What is a significant consequence of inadequate security and control for businesses?

    <p>Loss of sales and productivity (E)</p> Signup and view all the answers

    Why is complete testing of large software programs virtually impossible?

    <p>The sheer number of choices and paths (C)</p> Signup and view all the answers

    What is the main reason why businesses must prioritize strong cybersecurity?

    <p>To protect sensitive information and avoid legal liability (E)</p> Signup and view all the answers

    What legal regulations were specifically mentioned as requiring companies to enforce stringent security and control measures?

    <p>Sarbanes-Oxley Act and HIPAA (D)</p> Signup and view all the answers

    What is the impact of companies failing to comply with data protection laws like GDPR and HIPAA?

    <p>Heavy fines and lawsuits (D)</p> Signup and view all the answers

    What type of legal action can businesses face if they fail to comply with data privacy regulations?

    <p>Class-action lawsuits (D)</p> Signup and view all the answers

    Beyond legal consequences, what other potential risks do businesses face due to inadequate security and control?

    <p>Loss of customer trust and reputational damage (A)</p> Signup and view all the answers

    Which of these revenue models is NOT typically used by portals?

    <p>Subscription fees (D)</p> Signup and view all the answers

    What is a significant benefit of integrating business intelligence (BI) with enterprise applications?

    <p>Improved operational efficiency by enabling seamless integration with systems like ERP and CRM (A)</p> Signup and view all the answers

    How does social CRM enhance customer relationship management systems?

    <p>By connecting customer conversations and relationships from social networking sites to CRM processes (B)</p> Signup and view all the answers

    Which of the following is NOT a benefit of social CRM?

    <p>Strengthening security and compliance through encryption and authentication (C)</p> Signup and view all the answers

    Which of the following vendors DOES NOT offer CRM products with social media analytics capabilities?

    <p>Microsoft (D)</p> Signup and view all the answers

    How can businesses utilize social CRM tools to engage with customers?

    <p>By monitoring, tracking, and analyzing social media activity on sites like Facebook, LinkedIn, and Twitter (A)</p> Signup and view all the answers

    What is a key benefit of utilizing social CRM tools for businesses?

    <p>Better understanding of customer sentiments and engaging with them effectively (B)</p> Signup and view all the answers

    Which of the following is NOT a platform that CRM vendors offer social media analytics for?

    <p>Instagram (D)</p> Signup and view all the answers

    Which of these is NOT a key benefit of Electronic Data Interchange (EDI)?

    <p>Increased human error potential (B)</p> Signup and view all the answers

    What is the primary function of private industrial networks?

    <p>Facilitating secure data exchange between specific businesses (B)</p> Signup and view all the answers

    Which of the following is NOT a type of location-based service?

    <p>Geographic Mapping (C)</p> Signup and view all the answers

    What is the primary impact of real-time customer support through chatbots and AI-driven assistants on customer relationships?

    <p>Reduced customer service costs and improved efficiency (B)</p> Signup and view all the answers

    How does user-generated content and community engagement contribute to strengthening customer relationships?

    <p>It builds trust and credibility by fostering a sense of community and transparency (C)</p> Signup and view all the answers

    Which of these is NOT a key application of m-commerce?

    <p>Traditional brick-and-mortar retail (C)</p> Signup and view all the answers

    How has e-commerce impacted business-to-business (B2B) transactions?

    <p>It has led to increased efficiency, reduced costs, and expanded global reach in B2B transactions (D)</p> Signup and view all the answers

    What is the key factor that ties together different types of location-based services?

    <p>The integration of global positioning system (GPS) technology (C)</p> Signup and view all the answers

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    Test your knowledge with this general study notes quiz. It covers a variety of topics to help you review and reinforce your understanding. Ideal for students looking to assess their overall knowledge and preparation.

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