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Gemba Walk Preparation: 8 Steps for Success

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Gemba Walk Preparation: 8 Steps for Success

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Questions and Answers

What is the purpose of informing the team beforehand about the Gemba Walk?

To evaluate team performance

To make it a fault-finding mission

To create an open environment for everyone (correct)

To make the ops team only responsible

What should be identified in the plan for the Gemba Walk?

Activity schedule

Irrelevant matters

Employee faults

Critical areas (correct)

Why is it important to follow the value stream?

To evaluate team performance

To focus on critical areas only

To judge people performance

To observe how the process works, from start to finish (correct)

What should be scouted for when improving a data entry process?

Software improvements Signup and view all the answers

What should be avoided during the Gemba Walk?

Making it a fault-finding mission Signup and view all the answers

Why is it important to focus on the process flow?

To understand the process flow Signup and view all the answers

What is the primary focus of the Gemba walk?

To understand the process Signup and view all the answers

What should you do during the Gemba walk?

Document ideas and take notes Signup and view all the answers

Why should you ask questions during the Gemba walk?

To understand why the work is being done in a particular way Signup and view all the answers

What is the benefit of scheduling Gemba walks at different times?

To detect patterns in workflow Signup and view all the answers

What should you do after the Gemba walk?

Discuss the outcomes with employees Signup and view all the answers

What is the purpose of documenting observations during the Gemba walk?

To point out issues and solve them at the root cause Signup and view all the answers