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Questions and Answers
What is the purpose of informing the team beforehand about the Gemba Walk?
What is the purpose of informing the team beforehand about the Gemba Walk?
- To evaluate team performance
- To make it a fault-finding mission
- To create an open environment for everyone (correct)
- To make the ops team only responsible
What should be identified in the plan for the Gemba Walk?
What should be identified in the plan for the Gemba Walk?
- Activity schedule
- Irrelevant matters
- Employee faults
- Critical areas (correct)
Why is it important to follow the value stream?
Why is it important to follow the value stream?
- To evaluate team performance
- To focus on critical areas only
- To judge people performance
- To observe how the process works, from start to finish (correct)
What should be scouted for when improving a data entry process?
What should be scouted for when improving a data entry process?
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What should be avoided during the Gemba Walk?
What should be avoided during the Gemba Walk?
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Why is it important to focus on the process flow?
Why is it important to focus on the process flow?
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What is the primary focus of the Gemba walk?
What is the primary focus of the Gemba walk?
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What should you do during the Gemba walk?
What should you do during the Gemba walk?
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Why should you ask questions during the Gemba walk?
Why should you ask questions during the Gemba walk?
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What is the benefit of scheduling Gemba walks at different times?
What is the benefit of scheduling Gemba walks at different times?
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What should you do after the Gemba walk?
What should you do after the Gemba walk?
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What is the purpose of documenting observations during the Gemba walk?
What is the purpose of documenting observations during the Gemba walk?
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