Fundamentals of Organising

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Questions and Answers

What is the primary purpose of organizing in a business context?

  • To minimize employee interaction and collaboration.
  • To create a rigid hierarchy that restricts employee autonomy
  • To delegate, coordinate tasks, activities, and resources to achieve organizational objectives. (correct)
  • To focus solely on short-term financial gains.

Organizing involves dividing the total workload into activities that are too large for an individual or group to perform comfortably.

False (B)

What does 'job specification' explain in the context of organizing?

Job specification explains what must be done and sets the expected performance standards

____________ involves breaking down a task into smaller units to leverage specialized knowledge and skills for increased productivity.

<p>Specialization</p> Signup and view all the answers

Match each job design alternative with its correct description:

<p>Job Rotation = Systematically moving employees from one job to another. Job Enlargement = Increasing the total number of tasks an employee performs. Job Enrichment = Increasing the number of tasks and associated responsibility. Work Teams = Allowing a group to design a work system for performing interrelated tasks.</p> Signup and view all the answers

Which of the following best describes 'departmentalization' in the context of organizing?

<p>Grouping jobs together into various structures. (A)</p> Signup and view all the answers

In functional departmentalization, departments are structured based on geographic locations alone.

<p>False (B)</p> Signup and view all the answers

What is the key factor differentiating product departmentalization from functional departmentalization?

<p>Product departmentalization groups activities by product lines, while functional departmentalization groups activities by business functions.</p> Signup and view all the answers

____________ departmentalization groups activities based on the areas in which the enterprise operates.

<p>Location</p> Signup and view all the answers

Match the type of departmentalization with the correct example

<p>Functional Departmentalization = Marketing, Finance, Production, and Human Resources Departments Product Departmentalization = Consumer Products Division, Industrial Products Division Location Departmentalization = Western Cape Division, Eastern Cape Division Customer Departmentalization = TV Industry accounts, South African Air Force accounts.</p> Signup and view all the answers

In a matrix organizational structure, an employee typically:

<p>Reports to multiple managers, typically a functional manager and a project manager. (D)</p> Signup and view all the answers

Establishing 'reporting relationships' in organizing primarily involves minimizing lines of communication to increase efficiency.

<p>False (B)</p> Signup and view all the answers

Explain the term 'span of management' or 'span of control' in the context of organizational structure.

<p>Span of management refers to the number of subordinates that a manager can effectively control.</p> Signup and view all the answers

A broad or flat organizational structure typically has ______ management levels and ______ subordinates per manager.

<p>few, many</p> Signup and view all the answers

Match the term with the correct description:

<p>Responsibility = The duty to perform the task or activity assigned. Authority = The right to command or give orders. Accountability = Accepting the consequences for decisions made.</p> Signup and view all the answers

Which of the following accurately differentiates 'line authority' from 'staff authority'?

<p>Line authority involves direct command, while staff authority involves advisory roles. (C)</p> Signup and view all the answers

Coordinating activities involves isolating departments to enhance their individual focus and productivity.

<p>False (B)</p> Signup and view all the answers

Why is timing important in coordinating activities within an organization?

<p>Timing is essential because smaller tasks must be scheduled to align and integrate smoothly with other tasks.</p> Signup and view all the answers

____________ relations develop from regular interactions among individuals and are not defined by the formal organizational structure.

<p>Interpersonal</p> Signup and view all the answers

Which of these are factors that influence an organization's structure?

<p>All of the above (D)</p> Signup and view all the answers

Flashcards

Organising

Delegating and coordinating tasks, activities, and resources to achieve organizational objectives.

Importance of Organising

Detailed analysis of work and resources, dividing workloads, promoting resource use, grouping related tasks, and coordinating activities into a unified whole.

Designing jobs

Determining employee responsibilities and setting performance standards by breaking tasks into smaller units to utilize specialized skills.

Alternatives to counter boredom

Rotating employees, increasing task numbers, adding responsibility, and allowing work system design.

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Departmentalisation

Grouping jobs into departments using functional, product, location, customer, or matrix structures.

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Establishing authority

Tasks are assigned to sections and staff, including responsibility, authority, and accountability.

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Co-ordinating activities

Also know as linking activities of departments: The integration of various departments.

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Informal Organisation

Informal relationships that can boost communication and support the formal business structure.

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Factors Influencing Structure

The stability of the setting, the approach to strategy, the business size, the team, and the existing norms.

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Reporting relationships

Clear pathways for reporting, chains of command, and the degree of control managers have.

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Study Notes

  • Organising involves delegating and coordinating tasks, activities, and resources.
  • It ensures that organizational objectives are achieved effectively.
  • A simple illustration is how children use building blocks, with the approach varying from child to child.

Importance of Organising

  • Organising provides a detailed analysis of the work required and the resources needed to meet business goals.
  • Organising divides extensive workloads into manageable activities, suitable for individuals or teams.
  • It promotes the effective allocation and use of resources.
  • Grouping related activities and individual tasks occurs within specialized departments.
  • Organising coordinates all business activities into a unified, uniform, and harmonious operation.

Fundamentals of Organising

  • Designing jobs involves determining an employee's work-related responsibilities.
  • A job specification outlines the activities to be performed and establishes performance standards.
  • Specialization divides tasks into smaller units, leveraging specialized knowledge to boost productivity.

Designing Jobs Alternatives

  • Job rotation entails systematically moving employees from one job to another to reduce boredom and dissatisfaction from specialization.
  • Job enlargement increases the total number of tasks an employee performs to reduce boredom and dissatisfaction from specialization.
  • Job enrichment increases the number of tasks and associated responsibilities of an employee to reduce boredom and dissatisfaction from specialization.
  • Work teams allow a group to design a work system to perform interrelated tasks.

Grouping Jobs: Departmentalisation

  • Organisations can use various organisational structures through departmentalisation
  • Functional departmentalisation
  • Product departmentalisation
  • Location departmentalisation
  • Customer departmentalisation
  • Matrix organisational structure.

Establishing Reporting Relationships

  • Clear and precise reporting lines need to be developed for this process
  • It is important to establish the chain of command
  • Determine the span of management/control.

Establishing Authority Relationships

  • Assigning tasks to staff sections assigns responsibility, authority and accountability
  • Responsibility is the duty to perform the task or activity assigned.
  • Authority gives the right to command or give orders.
  • Line authority has direct control
  • Staff authority provides support and advice.

Co-ordinating activities

  • Linking the activities of the various departments into a single integrated unit.
  • Ensure interdependency between departments and groups within a business to perform their activities
  • Effective timing is essential, smaller tasks mesh with each other.

The Informal Organisation

  • Consists of interpersonal relations between people not defined by the formal organizational structure.
  • Develops from regular interactions among people.
  • Informal communication is a much more rapid pace than formal communication
  • Promotes teamwork within departments
  • it supports the formal organisation.

Factors Influencing Organisational Structure

  • The environment in which a business operates, this can be:
  • Stable
  • Turbulent
  • Technology dominated
  • Strategy and structure are related
  • The size of the business
  • Staff employed by the business
  • The organisational culture.

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