Fundamentals of Human Resource Management Chapter 1 Quiz

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Moreover, they must acclimate different groups to each other, finding ways to build teams and thus reduce ______.

conflict

Technology: Any equipment, tools, or operating methods, designed to make work more ______.

efficient

Technological advances integrate technology into a process of changing input into ______.

output

Workforce diversity: The varied personnel characteristics that make the workforce ______.

heterogeneous

Outsourcing: Sending work “outside” the organization to be done by individuals not employed full time with the ______.

organization

Fundamentals of Human Resource Management Chapter 1: Strategic Implications of a Dynamic HRM Environment  The human resource management (HRM) must be prepared to deal with the effects of the changing world of work.  This means understanding the implications of ______, technology changes, workforce diversity, labor shortages, changing skill requirements, continuous improvement initiatives, the contingent workforce, decentralized work sites, and employee involvement.

globalization

Understanding Cultural Environments  The rapidly changing environment organizational members face is the ______ of business.   Global village: A concept in which telecommunication and transportation technologies have essentially reduced time and distance effects to produce a single worldwide community. Multinational Corporations (MNCs): Corporations with significant operations in more than one country.

globalization

Human resources must ensure that employees with appropriate mix of knowledge, skills, and cultural adaptability are available to handle ______ assignments.

global

Human resource managers need to understand societal issues that might affect operations in another ______.

country

As well, HR managers need to understand the laws, values, morals, customs, political and economic systems of different ______, they send their employees to and operate in.

countries

What is the concept in which telecommunication and transportation technologies have essentially reduced time and distance effects to produce a single worldwide community?

Global village

What are the varied personnel characteristics that make the workforce heterogeneous known as?

Workforce diversity

What is the activity in an organization aimed at creating greater efficiency by eliminating certain jobs?

Downsizing

What is the term used for sending work 'outside' the organization to be done by individuals not employed full time with the organization?

Outsourcing

What are the part-time, temporary, and contract workers used by organizations to fill peak staffing needs or perform work not done by core employees known as?

Contingent workforce

What are some of the implications that human resource management (HRM) must understand in the changing world of work?

globalization, technology changes, workforce diversity, labor shortages, changing skill requirements, continuous improvement initiatives, the contingent workforce, decentralized work sites, and employee involvement

What is meant by the concept of 'global village' in the context of the text?

telecommunication and transportation technologies have essentially reduced time and distance effects to produce a single worldwide community

What are Multinational Corporations (MNCs) and what distinguishes them?

Corporations with significant operations in more than one country; they have operations in more than one country

Why is it important for human resource managers to understand societal issues in other countries?

to ensure that operations are not adversely affected by societal issues in different countries

Define the term 'workforce diversity' in the context of the text.

varied personnel characteristics that make the workforce diverse

Test your knowledge on the strategic implications of a dynamic HRM environment including globalization, technology changes, workforce diversity, and other important aspects affecting the world of work.

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