Fundamentals in Airline Marketing

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Questions and Answers

What does 'Cost' mainly consist of in the 4Cs model?

  • The convenience of attaining the product
  • The physical stores where the product is sold
  • The two-way communication available through social media
  • The monetary value of the product (correct)

Which aspect of the 4Cs model focuses on fulfilling the wants or needs of the consumer?

  • Convenience
  • Communication
  • Cost
  • Consumer (correct)

What does 'Convenience' emphasize in the context of the 4Cs model?

  • The monetary value of the product
  • The two-way communication available through social media
  • Physical stores where the product will be sold
  • Making it as easy as possible for the consumer to attain the product (correct)

How is 'Communication' different from 'Promotion' in the 4Cs model?

<p>Refers to two-way communication available through social media (D)</p> Signup and view all the answers

What does 'Consumer' refer to in the context of the 4Cs model?

<p>The person or group that will acquire the product (C)</p> Signup and view all the answers

'Place' in the 4Ps model is most similar to which concept in the 4Cs model?

<p>'Convenience' (B)</p> Signup and view all the answers

What does 'People' refer to in the context of airline marketing fundamentals?

<p>Airplane passengers and service personnel (B)</p> Signup and view all the answers

Which of the following is NOT a component of the airline service experience mentioned in the text?

<p>Pricing strategy (C)</p> Signup and view all the answers

What is the significance of 'The Flying Experience (Passengers’ Demands)' section in airline marketing?

<p>It emphasizes the importance of meeting passenger expectations (A)</p> Signup and view all the answers

Which factor is mentioned as a fundamental driver of air travel demand in the text?

<p>Economic growth and world trade (D)</p> Signup and view all the answers

What is a key aspect of Market Analysis in airline marketing according to the text?

<p>Identifying profitable markets and passenger profiles (D)</p> Signup and view all the answers

Which strategy aims to boost revenues through optimizing passenger yield in airline marketing?

<p>Maximizing customer loyalty through frequent flyer programs (C)</p> Signup and view all the answers

What is the primary goal of marketing according to the Chartered Institute of Marketing?

<p>To satisfy customer requirements profitably (B)</p> Signup and view all the answers

According to Philip Kotler, what is the role of marketing in an exchange process?

<p>To satisfy needs and wants (C)</p> Signup and view all the answers

Which of the following is NOT a common definition of marketing?

<p>A process for maximizing revenue without considering customer satisfaction (C)</p> Signup and view all the answers

What is the role of marketing in value-based marketing?

<p>To maximize returns to shareholders (A)</p> Signup and view all the answers

Which of the following statements best represents the purpose of marketing?

<p>To satisfy customer needs and wants (B)</p> Signup and view all the answers

What is the primary focus of marketing from a sales processing engineering perspective?

<p>To satisfy customer needs and wants (A)</p> Signup and view all the answers

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