Podcast
Questions and Answers
Which of the following airlines is a member of Star Alliance?
Which of the following airlines is a member of Star Alliance?
Which of the following is a member of Skyteam?
Which of the following is a member of Skyteam?
Which of the following airlines belongs to Oneworld?
Which of the following airlines belongs to Oneworld?
What type of inventory does Spirit operate under?
What type of inventory does Spirit operate under?
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What does GDS stand for?
What does GDS stand for?
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Air China has a pet travel policy.
Air China has a pet travel policy.
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Which loyalty program is associated with Delta Airlines?
Which loyalty program is associated with Delta Airlines?
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What are the first-class fare classes for Air China?
What are the first-class fare classes for Air China?
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Study Notes
Airline Alliances
- Star Alliance includes major airlines such as United Airlines, Lufthansa, Air China, and Singapore Airlines, with a total of 26 member airlines.
- Skyteam features carriers like Delta Air Lines, Air France, and Aeroméxico among its members, offering extensive international connections.
- Oneworld comprises airlines like American Airlines, British Airways, and Qantas, providing global coverage through its member network.
Key Airlines in Alliances
- Star Alliance Members: Air Canada, Lufthansa, Turkish Airlines, and Swiss International Air Lines are notable members, each with significant fleet sizes, enhancing network capabilities.
- Skyteam Members: Besides Delta and Air France, it includes Aeroflot from Russia, KLM from the Netherlands, and Vietnam Airlines, promoting global cooperation and travel benefits.
- Oneworld Members: Airlines such as Japan Airlines and LATAM are part of this alliance, facilitating travel across Asia, Europe, and South America.
Non-GDS Airlines
- Spirit Airlines: Operates with a non-GDS inventory model that requires additional fees not included in ticket prices.
- Southwest Airlines: Also follows a non-GDS inventory approach, making travel budget-friendly by managing costs differently.
- Frontier Airlines: Adopts a non-GDS strategy to minimize operational expenses.
GDS and Ticketing Systems
- GDS (Global Distribution System): Comprises systems like Sabre, Galileo, and Apollo, facilitating travel agency access to airline pricing and bookings.
- Sabre: Includes the Saturn program tailored for American Express users, enhancing customer experience with travel logistics.
Specific Airline Information
- Air China: Member of Star Alliance with hubs in Beijing, Shanghai, and Shuangliu offering services like pet travel and unaccompanied minor policies. Operates a loyalty program known as Phoenix Miles.
- Delta Air Lines: Features a comprehensive international network with hubs at key locations like Atlanta and Amsterdam, providing numerous customer service lines for specialized issues such as unaccompanied minors and VIP services.
Classes of Service
- Air China Services: Various classes of service including First (P, F, A), Business (J, C, D, Z, R), Premium Economy (G, E), and Economy (Y, B, M, U, H, Q, V, W, S, T, L, K).
- Delta Air Lines Services: Offers a range of classes such as Delta One (D), First Class (F), Delta Comfort (C, W), Main Cabin (M), and Basic Economy (B).
Contact Information
- For Air China, customer service can be reached at 800-882-8122.
- For Delta Air Lines, various contact lines are provided including 800-323-2323 for general inquiries and 800-847-0578 for refunds, with a dedicated AmEx agent line available.
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Description
Test your knowledge of the Star Alliance members and their affiliates. This quiz covers various airlines from different countries and their fleet details. Perfect for aviation enthusiasts looking to learn more about global airline partnerships.
