Functions of Management and Types of Business Organizations Quiz

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Questions and Answers

What are the functions of management in Total Quality Management (TQM)?

  • P - Planning, D - Directing, O - Organizing, C - Controlling, S - Staffing (correct)
  • P - Planning, D - Delegating, O - Organizing, C - Controlling, S - Supervising
  • P - Planning, D - Designing, O - Organizing, C - Coordinating, S - Supervising
  • P - Planning, D - Distributing, O - Organizing, C - Coordinating, S - Supporting

What is the definition of Total Quality Management (TQM)?

  • A process that focuses on employee satisfaction in business operations
  • A process that focuses on cost reduction in business operations
  • A process that aims for rapid expansion of business operations
  • A process that aims for continuous improvement of business operations (correct)

Which type of business organization involves buying and selling?

  • Manufacturing
  • Merchandising (correct)
  • Hybrid
  • Servicing

What is the formula for quality in TQM?

<p>Quality = Performance/Expectations (C)</p> Signup and view all the answers

What is the main emphasis in decision making in TQM?

<p>Fact-based decision making (B)</p> Signup and view all the answers

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