Questions and Answers
What are the functions of management in Total Quality Management (TQM)?
P - Planning, D - Directing, O - Organizing, C - Controlling, S - Staffing
What is the definition of Total Quality Management (TQM)?
A process that aims for continuous improvement of business operations
Which type of business organization involves buying and selling?
Merchandising
What is the formula for quality in TQM?
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What is the main emphasis in decision making in TQM?
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