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Questions and Answers
What are the functions of management in Total Quality Management (TQM)?
What are the functions of management in Total Quality Management (TQM)?
- P - Planning, D - Directing, O - Organizing, C - Controlling, S - Staffing (correct)
- P - Planning, D - Delegating, O - Organizing, C - Controlling, S - Supervising
- P - Planning, D - Designing, O - Organizing, C - Coordinating, S - Supervising
- P - Planning, D - Distributing, O - Organizing, C - Coordinating, S - Supporting
What is the definition of Total Quality Management (TQM)?
What is the definition of Total Quality Management (TQM)?
- A process that focuses on employee satisfaction in business operations
- A process that focuses on cost reduction in business operations
- A process that aims for rapid expansion of business operations
- A process that aims for continuous improvement of business operations (correct)
Which type of business organization involves buying and selling?
Which type of business organization involves buying and selling?
- Manufacturing
- Merchandising (correct)
- Hybrid
- Servicing
What is the formula for quality in TQM?
What is the formula for quality in TQM?
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What is the main emphasis in decision making in TQM?
What is the main emphasis in decision making in TQM?
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