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Questions and Answers
According to Morris Philip Wolf and Shirley Kuiper, communication is defined as
According to Morris Philip Wolf and Shirley Kuiper, communication is defined as
- A process of sharing information through symbols (correct)
- A process of sharing information through body language
- A process of sharing information through technology
- A process of sharing information through gestures
Which of the following is NOT a form of communication mentioned in the text?
Which of the following is NOT a form of communication mentioned in the text?
- Face-to-face communication
- Telephone communication
- Printed materials
- Social media communication (correct)
Which function of communication involves using information for decision-making in an organization?
Which function of communication involves using information for decision-making in an organization?
- Motivation function
- Emotive function
- Control function
- Information function (correct)
Which function of communication is used to motivate employees to commit to an organization's objectives?
Which function of communication is used to motivate employees to commit to an organization's objectives?
Which function of communication involves clarifying roles, duties, authorities, and responsibilities?
Which function of communication involves clarifying roles, duties, authorities, and responsibilities?
Which of the following is NOT a function of communication mentioned in the text?
Which of the following is NOT a function of communication mentioned in the text?
Which one of the following is NOT mentioned as a means of communication in the text?
Which one of the following is NOT mentioned as a means of communication in the text?
Which one of the following is NOT a symbol mentioned in the text?
Which one of the following is NOT a symbol mentioned in the text?
Which one of the following is NOT a role of communication in effective control?
Which one of the following is NOT a role of communication in effective control?
Which one of the following is affected by repressed feelings in the organization?
Which one of the following is affected by repressed feelings in the organization?
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Study Notes
Definition of Communication
- Communication is the process of sharing information, ideas, and feelings between two or more people.
Forms of Communication
- Verbal communication
- Non-verbal communication
- Written communication
Functions of Communication
- Information: Providing data for decision-making
- Motivation: Encouraging employees to achieve goals
- Control: Establishing and maintaining order and direction
- Emotional expression: Allowing individuals to express their feelings
- Social interaction: Facilitating social relationships
Roles of Communication in Effective Control
- Monitoring performance: Tracking progress towards goals
- Providing feedback: Communicating strengths and weaknesses
- Correcting deviations: Addressing issues and adjusting strategies
Other Key Information
- Repressed feelings can impact organizational communication and performance.
- Symbols used in communication include:
- Words
- Gestures
- Facial expressions
- Objects
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