Functions of Communication Quiz
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Questions and Answers

According to Morris Philip Wolf and Shirley Kuiper, communication is defined as

  • A process of sharing information through symbols (correct)
  • A process of sharing information through body language
  • A process of sharing information through technology
  • A process of sharing information through gestures
  • Which of the following is NOT a form of communication mentioned in the text?

  • Face-to-face communication
  • Telephone communication
  • Printed materials
  • Social media communication (correct)
  • Which function of communication involves using information for decision-making in an organization?

  • Motivation function
  • Emotive function
  • Control function
  • Information function (correct)
  • Which function of communication is used to motivate employees to commit to an organization's objectives?

    <p>Motivation function</p> Signup and view all the answers

    Which function of communication involves clarifying roles, duties, authorities, and responsibilities?

    <p>Control function</p> Signup and view all the answers

    Which of the following is NOT a function of communication mentioned in the text?

    <p>Emotive function</p> Signup and view all the answers

    Which one of the following is NOT mentioned as a means of communication in the text?

    <p>Social media</p> Signup and view all the answers

    Which one of the following is NOT a symbol mentioned in the text?

    <p>Numbers</p> Signup and view all the answers

    Which one of the following is NOT a role of communication in effective control?

    <p>Facilitating decision-making</p> Signup and view all the answers

    Which one of the following is affected by repressed feelings in the organization?

    <p>Performance</p> Signup and view all the answers

    Study Notes

    Definition of Communication

    • Communication is the process of sharing information, ideas, and feelings between two or more people.

    Forms of Communication

    • Verbal communication
    • Non-verbal communication
    • Written communication

    Functions of Communication

    • Information: Providing data for decision-making
    • Motivation: Encouraging employees to achieve goals
    • Control: Establishing and maintaining order and direction
    • Emotional expression: Allowing individuals to express their feelings
    • Social interaction: Facilitating social relationships

    Roles of Communication in Effective Control

    • Monitoring performance: Tracking progress towards goals
    • Providing feedback: Communicating strengths and weaknesses
    • Correcting deviations: Addressing issues and adjusting strategies

    Other Key Information

    • Repressed feelings can impact organizational communication and performance.
    • Symbols used in communication include:
      • Words
      • Gestures
      • Facial expressions
      • Objects

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    Description

    Test your knowledge on the functions of communication with this quiz. Explore how communication serves as a tool for sharing information and learn about the various ways it can be done.

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