Questions and Answers
What are the major functions of communication within a group or organization? (Select all that apply)
What does control in communication refer to?
Organizations have authority hierarchies and formal guidelines that employees are required to follow.
How does motivation relate to communication in organizations?
It clarifies to employees what is to be done, how well they are doing, and what can be done to improve performance.
What is the function of emotional expression in communication?
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What role does information play in communication?
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Study Notes
Functions of Communication
- Communication performs four essential functions within groups or organizations: control, motivation, emotional expression, and information.
Control
- Organizational structures include authority hierarchies and formal guidelines that employees must adhere to.
- Informal communication exists to regulate behavior, such as work groups teasing or harassing an overproductive member to maintain performance balance.
Motivation
- Communication clarifies tasks, performance standards, and improvement strategies for employees.
- It stimulates motivation through the establishment of specific goals, progress feedback, and reinforcement of desired behaviors.
Emotional Expression
- Communication serves as an outlet for expressing emotions and fulfilling social needs.
- For many employees, their work groups represent a significant avenue for social interaction and connectivity.
Information
- Effective communication is crucial for decision-making processes.
- It aids in transmitting data necessary to identify and assess various choices.
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Description
Explore the fundamental functions of communication within organizations through this quiz. Highlighting key concepts such as control, motivation, emotional expression, and the dissemination of information, this quiz will enhance your understanding of effective communication strategies in a group setting.
