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Questions and Answers
What factors help improve a team’s ability to solve problems?
Intelligent problem solvers, analyzing the problem, gathering data, considering alternatives, managing task and relational aspects, focusing discussions on the problem, listening to minority opinions, and testing solutions.
What factors disrupt a team's ability to solve problems?
Jumping to solutions without defining the problem, seeking satisficing solutions, communication problems, and non-task-related factors like politics and competition.
A successful team should rely purely on its opinions when solving problems.
False
Which of the following is NOT a characteristic of effective team problem solvers?
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What should a successful team consider before selecting a solution?
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Study Notes
Learning Objectives
- Identify factors enhancing team problem-solving abilities.
- Recognize factors hindering team problem-solving capabilities.
Functional Approach to Team Problem Solving
- Focus on improving problem-solving by understanding effective and disruptive factors.
- Highlights both positive and negative aspects of the team problem-solving process.
Factors That Improve Team Problem Solving
- Inclusion of intelligent problem solvers and vigilant critical thinkers is essential.
- Teams should thoroughly analyze problems, develop alternatives, and select optimal solutions.
- Effective problem-solving processes should minimize social, emotional, and political disruptions.
Characteristics of Effective Team Problem Solvers
- View problems from multiple perspectives to enhance understanding.
- Gather relevant data and conduct research before making decisions.
- Consider various alternatives before committing to a specific solution.
- Balance task management with relational aspects during problem-solving.
- Maintain focus on the problem during discussions, valuing minority opinions.
- Test alternative solutions against established criteria for effectiveness.
Factors That Hurt Team Problem Solving
- Teams often rush to solutions without properly defining the problem.
- Preference for "satisficing" solutions arises due to constraints, as opposed to optimal outcomes.
- Difficulty in identifying the best solution can hinder objective decision-making.
- Poor communication may obstruct effective analysis and problem resolution.
- Non-task-related factors can disrupt the problem-solving process, including:
- Desire to minimize uncertainty
- Political influences
- Competition among team members
- Unequal distribution of power within the team.
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Description
This quiz explores the functional approach to improving team problem-solving abilities. It focuses on both the factors that enhance and those that disrupt a team's capability to solve problems effectively. Evaluate your understanding of group dynamics and team collaboration skills.
