Group Dynamics and Communication
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Questions and Answers

What is the primary purpose of the initial group discussion?

  • To evaluate the performance of individuals
  • To limit participation to certain individuals
  • To understand motivations and improve interaction (correct)
  • To create conflict between participants

How does the timing of participation affect group discussions?

  • It determines who leads the conversation.
  • It can influence the group's ability to engage. (correct)
  • It makes no difference to the discussions.
  • It restricts the topics that can be discussed.

What is essential for meaningful relationships to spark creativity?

  • They require minimal communication.
  • They must be quick and shallow.
  • They should involve only professional interactions.
  • They need to be deep and substantial. (correct)

What is a common assumption about talkers in a conversation?

<p>They feel they need to start talking immediately. (A)</p> Signup and view all the answers

What key factors must be met for effective collaboration in teams?

<p>Feeling respected, understood, and valued (B)</p> Signup and view all the answers

What effect can bridging organizational divides have?

<p>It increases ownership and participation from everyone. (B)</p> Signup and view all the answers

How can cultural relationships enhance innovation?

<p>Through depth and meaningful connections. (C)</p> Signup and view all the answers

What was the mission of Noora Health?

<p>To train patients and their families in high-impact health skills. (C)</p> Signup and view all the answers

How many family members had Noora Health trained by the end of 2020?

<p>More than 1 million (A)</p> Signup and view all the answers

What type of professionals are primarily trained to run sessions with family members under Noora Health's model?

<p>Nurses (B)</p> Signup and view all the answers

After recognizing the potential of their design, what did the founders of Noora Health decide to do?

<p>Relocate to India and build Noora Health. (A)</p> Signup and view all the answers

Which area of training was offered by Noora Health in addition to cardiac surgery recovery?

<p>Maternal and newborn care (A)</p> Signup and view all the answers

What was one team member's description of the initial demand during the pilot phase?

<p>Mayhem (D)</p> Signup and view all the answers

What role did Jessie hold at Noora Health upon founding?

<p>Chief Design Officer (C)</p> Signup and view all the answers

Who became the first employee of Noora Health and what was his role?

<p>Anubhav Arora, Director of Operations (C)</p> Signup and view all the answers

What issue arises from many vital organizations getting bigger?

<p>Decisions are made farther away from users. (A)</p> Signup and view all the answers

What kind of design problems might arise in large systems?

<p>Confusing designs due to lack of end-to-end thinking. (A)</p> Signup and view all the answers

What is an example of a design choice that can actively harm users?

<p>Minimizing the chances of benefits being provided. (C)</p> Signup and view all the answers

What is a vivid example of a system that may need redesigning?

<p>The complex public benefits system. (B)</p> Signup and view all the answers

When applying for public benefits, what should the applicant NOT do?

<p>Contact the benefits office for assistance. (C)</p> Signup and view all the answers

Why should one use a library computer or phone for the assignment?

<p>To experience the process like someone with no home computer. (A)</p> Signup and view all the answers

What is the main goal of the immersion process in this assignment?

<p>To gain insights into the benefits system. (B)</p> Signup and view all the answers

What can happen when layers in a system build up over time?

<p>Conflicts and confusion can arise. (A)</p> Signup and view all the answers

What should one do after completing the immersion experience?

<p>Reflect on the observations made. (B)</p> Signup and view all the answers

Which of the following is NOT an example of a system that might require this immersion process?

<p>Sports management. (C)</p> Signup and view all the answers

What is one potential issue that can arise in group discussions?

<p>Unequal power dynamics among members (C)</p> Signup and view all the answers

Which participant may have their perspective valued less in a discussion?

<p>A doctor compared to a nurse (A)</p> Signup and view all the answers

What is the goal of the assignment mentioned?

<p>To understand unspoken assumptions about participation (B)</p> Signup and view all the answers

How should participants define themselves for this assignment?

<p>As talkers or listeners (C)</p> Signup and view all the answers

What should the two groups do for about fifteen minutes during the assignment?

<p>Identify similarities and differences in their participation (B)</p> Signup and view all the answers

What is a suggested arrangement for the groups during their discussion?

<p>In two lines facing opposite members of the other group (C)</p> Signup and view all the answers

What is an expected outcome of the assignment?

<p>Greater empathy and understanding among participants (A)</p> Signup and view all the answers

What should participants do after identifying their similarities and differences?

<p>Generate at least three questions for the other group (B)</p> Signup and view all the answers

What is an important aspect of the assignment's approach?

<p>It assumes good intent from all participants (D)</p> Signup and view all the answers

Why might participants find the face-off arrangement strange?

<p>Because it is uncommon in traditional discussions (D)</p> Signup and view all the answers

What is crucial for widening your lens in understanding others?

<p>Learning to appreciate feelings in others (D)</p> Signup and view all the answers

Why is registering your own emotion important in creativity?

<p>It directs your creative energies (A)</p> Signup and view all the answers

What does effective collaboration require from teammates?

<p>Open and vulnerable communication (C)</p> Signup and view all the answers

What is a benefit of leaving openness in your approach to projects?

<p>It allows for discovering meaningful opportunities (B)</p> Signup and view all the answers

How are the assignments in the book organized?

<p>Loosely according to new student introduction (C)</p> Signup and view all the answers

What aspect is emphasized when preparing for complex projects?

<p>Thinking about framing and scoping your work (A)</p> Signup and view all the answers

What should you do if you want to develop a specific skill using the book?

<p>Navigate assignments based on your needs (A)</p> Signup and view all the answers

How can learning to observe feelings in others enhance creativity?

<p>It connects you to others' perspectives (A)</p> Signup and view all the answers

What is described as part of the journey of working creatively?

<p>Experiencing joy alongside challenges (B)</p> Signup and view all the answers

What is NOT a characteristic of a design project?

<p>Each project resembling another (A)</p> Signup and view all the answers

Flashcards

Inquiry

The process of investigating and understanding a problem deeply to find the most effective solution.

Opportunity

The unexpected or hidden opportunity revealed through the inquiry process.

Streamlined Version

A streamlined and optimized version of a product or service, typically improved upon from earlier prototypes.

High-impact

The ability of a product or service to make a significant positive impact on its intended users.

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Health Skills Training

Training designed to equip individuals with the skills and knowledge needed to effectively manage and support a specific health condition.

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Miscommunication

A situation where initial assumptions about a problem are proven inaccurate, leading to a shift in understanding and approach.

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Entrepreneurs

Individuals or organizations who are willing to take risks and pursue new ventures, embracing the unknown.

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Dedication

The dedication and commitment of individuals to a cause, often resulting in significant sacrifices and personal changes.

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Widening Your Lens

The ability to understand and perceive the emotions of others.

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Registering your own emotion

Recognizing and understanding your own emotions as a guide for creative decision-making.

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Productive Struggle

The positive experience of encountering challenges and overcoming them in the creative process.

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The Feeling of Learning

The feeling of learning and growing through creative endeavors.

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Putting It All Together

A structured approach to applying creative skills to solve problems or create new solutions.

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Creative Teamwork

The ability to openly accept different perspectives and collaborate effectively.

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Leaving the right amount of openness

Approaching a project without strict limitations, allowing room for exploration and adaptation.

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Design is a roller coaster

The unpredictable and exciting nature of design projects.

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No design project is exactly alike

Each design project is unique, and individual designers have their own distinct approaches and skills.

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Developing your design abilities is personal

The process of developing design skills is a personal journey, and the way you learn and use this book will be unique to you.

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Immersion

The process of becoming fully involved in a particular situation or activity to gain a deeper understanding.

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Power Dynamics in Group Participation

Differences in how people contribute to a group based on factors like power or social norms.

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Systemic Barriers

Processes or systems that are deliberately designed to make it difficult for people to access essential services.

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Socialization and Group Participation

The tendency for some group members to speak more than others due to factors like gender, language proficiency, or cultural norms.

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Layered Complexity

A situation where multiple layers of a system or service were created separately, often with conflicting goals, leading to complexity and inefficiency.

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Proof of Eligibility

The process of repeatedly proving one's eligibility for a service or benefit.

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Surfacing Unspoken Assumptions

The ability to recognize and understand the unspoken assumptions that influence how people contribute to a group.

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Understanding Participation Styles

The process of identifying and understanding the different ways people participate in a group.

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Harmful Design Choices

Intentional design choices that hinder access to services or benefits, often for the purpose of reducing costs or discouraging participation.

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Immersion for Learning

The practice of learning about a complex system through direct experience, engaging with its processes and challenges.

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Collaborative Questions

Questions designed to deepen understanding and bridge the gap between talkers and listeners in a group.

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Talker/Listener Exercise

A group exercise that encourages awareness of individual participation styles and promotes empathy between talkers and listeners.

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Holistic Understanding

The ability to understand a system or process from beginning to end, taking into account all its parts and interactions.

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System Thinking

The ability to see and understand the interconnectedness of different aspects of a system or process.

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Empathy and Understanding

The ability to understand and appreciate the perspectives of others, especially those who think or act differently.

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Experiential Learning

The act of learning or gathering information by practicing and experiencing a process firsthand.

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Collaborative Environment

A group environment where individuals are encouraged to share their ideas and perspectives.

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System Design

Applying your understanding of a system or process to create solutions that improve access and efficiency.

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Self-Awareness

The process of identifying and reflecting on your own thoughts, feelings, and behaviors.

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Other-Awareness

The ability to recognize, understand, and respond to the thoughts, feelings, and behaviors of others.

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Wordless Conversation

A method to reveal underlying assumptions and facilitate understanding through a structured conversation. Two groups interact by asking and answering questions about their motivations and communication styles. The goal is to bridge communication gaps and promote deeper connections.

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Assumptions

The underlying beliefs and perspectives that individuals hold about why others act the way they do. These assumptions can influence communication and create barriers to understanding.

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Creativity

The ability to create original ideas and solutions by drawing on different perspectives and experiences. It is enhanced by building deep relationships with people from diverse backgrounds.

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Deep Relationships

Relationships that go beyond superficial interactions and involve genuine connection, understanding, and shared experiences. These relationships are crucial for fostering creativity and innovation.

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Active Engagement

The ability to express and share your ideas and opinions effectively in a group setting. It involves feeling comfortable contributing and being heard.

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Self-Reflection

The act of consciously recognizing and reflecting on your own behavior and communication style to gain a deeper understanding of yourself and how you interact with others.

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Understanding Others

The ability to see things from different perspectives and understand the experiences and viewpoints of others. This skill is essential for effective communication and building strong relationships.

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Study Notes

Book Title and Author

  • Title: Creative Acts for Curious People
  • Author: Sarah Stein Greenberg
  • Foreword by David M. Kelley

Book Content Summary

  • A practical guide for thinking, creating, and leading in unconventional ways.
  • Provided with illustrations.
  • Includes a variety of exercises and activities.
  • The book's purpose is to help empower creative abilities and potential.
  • Introduces the reader to "creative acts," recipes for creative moments.
  • Emphases the importance of process above all else.
  • Encourages creative collaborations between different people.

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Related Documents

Creative Acts for Curious People PDF

Description

This quiz explores fundamental aspects of group discussions and collaboration. It covers key factors that influence participation, relationships, and creativity within teams, as well as the impact of cultural diversity on innovation. Test your understanding of effective teamwork and communication strategies.

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