Podcast
Questions and Answers
Why is mail handling considered a very important activity of the front office Guest Services department?
Why is mail handling considered a very important activity of the front office Guest Services department?
Guests may need a contact address to receive urgent mails, couriers, fax, parcels, etc., while away from their homes for business, official, personal, or other reasons.
What are some important activities of the front office Guest Services department of a hotel?
What are some important activities of the front office Guest Services department of a hotel?
Mail and Message handling
How does the hotel act as an agent for receiving or forwarding mail or messages?
How does the hotel act as an agent for receiving or forwarding mail or messages?
The hotel receives all mails addressed to it and depending on its customs, they are handled by the front desk, bell desk, or information desk.
What sources of mails and messages are mentioned in the text?
What sources of mails and messages are mentioned in the text?
Signup and view all the answers
What does the term 'mail handling' cover according to the text?
What does the term 'mail handling' cover according to the text?
Signup and view all the answers
