Front Office Foundation - I Exam

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Questions and Answers

What type of hotel is characterized by a historical or cultural significance?

  • Motels
  • Heritage hotels (correct)
  • Boutique hotels
  • Green hotels

Which term describes a hotel that offers short-term accommodations and may include self-catering facilities?

  • Spa
  • Condominium (correct)
  • Franchise
  • Downtown hotels

What function is primarily associated with assisting guests with reservations and recommendations?

  • Front Office Manager
  • Room Service
  • Concierge (correct)
  • Housekeeping

Which type of hotel is often situated in vibrant city centers and caters to business and leisure travelers?

<p>Downtown hotels (D)</p> Signup and view all the answers

What is the primary focus of green hotels?

<p>Environmentally friendly practices (C)</p> Signup and view all the answers

Flashcards

Heritage Hotel

A type of hotel that preserves and showcases a region's history and cultural heritage, often housed in historic buildings or landmarks.

Spa Hotel

A hotel that focuses on providing wellness and relaxation experiences, offering treatments like massages, facials, and saunas.

Boutique Hotel

A hotel that offers a unique and personalized experience, with smaller sizes, stylish interiors, and a focus on customer service.

Condominium Hotel

A type of hotel that is owned by multiple individuals, who each have exclusive rights to use their unit for a specific period.

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Hotel Registration

The process of registering guests at a hotel, including verifying their identity, recording arrival and departure dates, and assigning rooms.

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Study Notes

Front Office Foundation - I Exam

  • Exam Details:
    • Subject Code: BHMCT-105-18
    • M.Code: 75139
    • Date of Examination: 14-01-23
    • Time: 3 hours
    • Max. Marks: 60
    • Total No. of Questions: 9
    • Total No. of Pages: 2

Section A (Compulsory)

  • Nature: 10 questions, carrying 2 marks each
    • Students must answer all questions
  • Topics:
    • Heritage hotels
    • Spa
    • Boutique hotels
    • Condominium
    • Registration
    • Concierge
    • Green Hotels
    • Franchise
    • Motels
    • Downtown Hotels

Section B

  • Nature: 5 questions, carrying 5 marks each; answer 4 questions
  • Topics:
    • Duties and responsibilities of a Front Office Manager
    • Types of hotel rooms
    • Front office equipment
    • Role of tourism industry in the Indian economy
    • Function areas in a front office department

Section C

  • Nature: 3 questions, carrying 10 marks each; answer 2 questions
  • Topics:
    • Model Front Office Organization Hierarchy (5-star deluxe hotel)
    • Classifying hotels by location, size, and clientele
    • Time-share and vacation ownership (with examples)

Important Note

  • Disclosure of personal information (like mobile numbers) on the answer sheet may lead to disciplinary action.

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