Podcast
Questions and Answers
What is the primary purpose of the front office audit?
What is the primary purpose of the front office audit?
What is the hotel day or accounting day?
What is the hotel day or accounting day?
Which of the following is NOT a function of the front office audit?
Which of the following is NOT a function of the front office audit?
What is the process called when the front office audit closes the books on one hotel day and initializes the financial records for the next day?
What is the process called when the front office audit closes the books on one hotel day and initializes the financial records for the next day?
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Which of the following is a function of the front office audit?
Which of the following is a function of the front office audit?
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When do most hotels conduct the audit of food, beverage, and other revenue outlets?
When do most hotels conduct the audit of food, beverage, and other revenue outlets?
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What is the correct procedure for handling guest accounts that are not settled by cash upon departure?
What is the correct procedure for handling guest accounts that are not settled by cash upon departure?
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What action should be taken if a company fails to settle its account within 45 days?
What action should be taken if a company fails to settle its account within 45 days?
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During guests’ stay, which staff member should monitor the guest’s account carefully?
During guests’ stay, which staff member should monitor the guest’s account carefully?
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What should be done if unusual activity is reported in a guest room during their stay?
What should be done if unusual activity is reported in a guest room during their stay?
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When should legal action potentially be threatened for outstanding payments from companies?
When should legal action potentially be threatened for outstanding payments from companies?
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What is the outcome if nothing is received from a company after 90 days?
What is the outcome if nothing is received from a company after 90 days?
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What is the primary role of the front office auditor?
What is the primary role of the front office auditor?
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Which of the following is NOT included in the daily summary prepared by the front office auditor?
Which of the following is NOT included in the daily summary prepared by the front office auditor?
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What is the purpose of establishing an 'End of Day' in a hotel?
What is the purpose of establishing an 'End of Day' in a hotel?
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Which of the following transactions is typically considered part of the next business day for the front office auditor?
Which of the following transactions is typically considered part of the next business day for the front office auditor?
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What is the purpose of the front office auditor's review of guest ledger accounts?
What is the purpose of the front office auditor's review of guest ledger accounts?
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How is the 'End of Day' determined for casino hotels with outlets operating 24/7?
How is the 'End of Day' determined for casino hotels with outlets operating 24/7?
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