The Fred Factor Ch 3
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Questions and Answers

What event is described as a special moment in everyone's life?

  • Going on a vacation
  • Seizing an opportunity that fulfills one's mission (correct)
  • Finding a new job
  • Meeting a close friend
  • What mishap occurred while driving to the airport?

  • The coffee shop was closed
  • The driver got lost
  • The car broke down
  • The coffee spilled on the driver (correct)
  • How did the driver attempt to address the coffee stain on the jeans?

  • Tried to wash them in the bathroom sink
  • Ignored the stain
  • Changed into a new pair of jeans
  • Used hand dryer to dry the jeans (correct)
  • What did the hotel supervisor offer to do with the stained jeans?

    <p>Wash and return them the next morning</p> Signup and view all the answers

    How does the narrator identify the helpful hotel employee?

    <p>By recognizing her kindness as a 'Fred'</p> Signup and view all the answers

    What humorous suggestion did the flight attendant make for passengers having trouble with their ears?

    <p>Ask her about her love life.</p> Signup and view all the answers

    How did the flight attendant inform passengers about potential traffic issues in San Francisco?

    <p>She mentioned it during her landing announcements.</p> Signup and view all the answers

    What special act did Jack Foy perform for a hotel guest on Father's Day?

    <p>Drove to a restaurant to deliver breakfast.</p> Signup and view all the answers

    What was the primary reason the hotel could not advance cash to the traveler?

    <p>The hotel's policy prevented cash advances.</p> Signup and view all the answers

    What did Nick offer the traveler as a gesture of kindness?

    <p>A drink and snacks.</p> Signup and view all the answers

    What did the traveler realize he needed to borrow from Nick?

    <p>Thirty dollars.</p> Signup and view all the answers

    What was a key trait displayed by both the flight attendant and Jack Foy?

    <p>Creativity and willingness to go above expectations.</p> Signup and view all the answers

    What did the flight attendant hope passengers would do when leaving the airplane?

    <p>Leave with a smile.</p> Signup and view all the answers

    What was the traveler's main concern that led him to seek assistance from Nick?

    <p>Not having enough cash.</p> Signup and view all the answers

    What was the outcome of Jack Foy's service to the guest on Father's Day?

    <p>A substantial hotel contract.</p> Signup and view all the answers

    Study Notes

    Freds are Everywhere

    • Freds are people who go above and beyond their daily duties to help others.
    • The article lists several examples of people who exemplify Fred behavior and uses various examples to demonstrate how Freds impact the lives of others.

    Characteristics of a Fred

    • Selfless: Freds act without expecting anything in return.
    • Empathetic: Freds understand the needs of others and are willing to provide assistance.
    • Helpful: Freds take initiative to solve problems and improve situations for those around them.
    • Kind: Freds demonstrate genuine care and compassion towards others.

    Examples of Freds in Action

    • The Helpful Hotel Employee: A hotel employee went above and beyond by washing a guest's coffee-stained pants overnight to ensure they had clean clothing for their journey.
    • The Funny Flight Attendant: A flight attendant used humor and wit to create a positive experience for passengers on a flight, making their journey more enjoyable.
    • The Accountable Hotel Employee: A hotel employee went beyond his job description to deliver a special breakfast to a guest's husband on Father's Day, demonstrating initiative and commitment to service.
    • The Generous Bar Employee: A bartender offered a drink and snacks as a gesture of apology for a guest's room key issue and later offered to lend the guest money when they realized they had run out of cash, demonstrating kindness and willingness to assist.
    • The Dedicated Pepsi Employee: A young man known as Colin Powell, took an entry-level job at a Pepsi plant and demonstrated exceptional work ethic, leading to a promotion and laying the foundation for a successful career in the military and government.

    The Importance of Being a Fred

    • Freds are not defined by their profession but by their actions.
    • Being a Fred is about making a difference, and it can be found in everyday interactions.
    • It is a reminder that small acts of kindness can have a significant impact on others, creating a ripple effect of positivity.

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    Description

    Explore the inspiring qualities of 'Freds', individuals who go above and beyond to help others. This quiz focuses on the characteristics that define a Fred and shares real-life examples of their impactful actions. Test your knowledge about the selfless, empathetic, and kind behaviors that make a difference in people's lives.

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