Foundations of Information Systems IS101 Overview Quiz
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Questions and Answers

What is a digital firm?

  • A firm that only communicates with customers via letters
  • A firm that operates exclusively through physical stores
  • A firm where significant business relationships are digitally enabled (correct)
  • A firm that relies on traditional business processes

How do changes in a firm's strategy impact its information systems?

  • No impact at all
  • Information systems remain static regardless of strategy changes
  • Changes in strategy require changes in various components of an information system (correct)
  • Changes in strategy reduce the need for information systems

What is the relationship between an organization's future actions and its systems?

  • Systems do not influence future actions
  • Future actions are completely independent of systems
  • The organization's future actions depend on what its systems will permit (correct)
  • Systems determine future actions regardless of organizational goals

Why are changes in an organization's rules important for information systems?

<p>Changes in rules can necessitate changes in various components of an information system (C)</p> Signup and view all the answers

What characterizes a digital firm's core business processes?

<p>Digital networks that cover the entire organization (D)</p> Signup and view all the answers

How does a digital firm differ from traditional firms?

<p>Digital firms have digitally enabled business relationships, unlike traditional firms (C)</p> Signup and view all the answers

What is one of the six strategic objectives firms attempt to achieve when developing information systems?

<p>Customer and supplier strategic relationships (A)</p> Signup and view all the answers

Which company is mentioned as an example for new goods and business models enabled by information systems?

<p>Apple (D)</p> Signup and view all the answers

What does operational excellence aim to achieve through the use of information systems?

<p>Improve efficiency for higher profitability (C)</p> Signup and view all the answers

How does Walmart's Retail Link system utilize information systems for operational excellence?

<p>Link suppliers to stores for superior replenishment system (C)</p> Signup and view all the answers

What role do information systems play in achieving customer and supplier intimacy according to the text?

<p>Leading to customers returning and raising revenues and profits (C)</p> Signup and view all the answers

Which of the following is NOT listed as one of the six strategic business objectives when developing information systems?

<p>Employee retention (D)</p> Signup and view all the answers

How do high-end hotels benefit from using computers to track customer preferences?

<p>Customizing the environment based on customer preferences (B)</p> Signup and view all the answers

What are the consequences of managers making decisions without accurate information?

<p>Overproduction, underproduction, misallocation of resources (B)</p> Signup and view all the answers

How do competitive advantages benefit firms according to the text?

<p>Delivering better performance, charging less for inferior products (C)</p> Signup and view all the answers

What is considered a necessity for businesses according to the text?

<p>Information technologies (D)</p> Signup and view all the answers

What industry-level change example is provided in the text?

<p>Citibank's introduction of ATMs (B)</p> Signup and view all the answers

What is the purpose of data according to the text?

<p>Data are streams of raw facts (A)</p> Signup and view all the answers

What are the four activities that information systems perform to produce meaningful information?

<p>Input, process, output, feedback (D)</p> Signup and view all the answers

Which activity of the information system involves converting raw data into a meaningful form?

<p>Processing (A)</p> Signup and view all the answers

What does the feedback activity of an information system involve?

<p>Evaluating or correcting input stage (C)</p> Signup and view all the answers

Which basic activities produce the information organizations need?

<p>Input, processing, output (D)</p> Signup and view all the answers

What can be achieved by processing raw supermarket checkout data into meaningful information?

<p>Generate insights on dish detergent sales (B)</p> Signup and view all the answers

Why is it important for information systems to have a feedback mechanism?

<p>To evaluate or correct errors in data input (A)</p> Signup and view all the answers

Why does Disney World use information systems according to the text?

<p>To improve crowd flow and prevent gridlock. (A)</p> Signup and view all the answers

What is mentioned as one of the components Disney uses to monitor attendance and registers?

<p>Operational command center video cameras. (B)</p> Signup and view all the answers

How do long lines impact Disney's profit according to the text?

<p>They limit the number of attractions visitors can experience. (D)</p> Signup and view all the answers

What role do digital maps and mobile apps play in Disney's approach to tackling long lines?

<p>They assist in monitoring attendance and registers. (B)</p> Signup and view all the answers

Which of the following is NOT mentioned as a tool Disney employs to manage crowd flow?

<p>Undercover customer agents. (D)</p> Signup and view all the answers

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