Foundations of Information Systems IS101 Overview Quiz

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What is a digital firm?

A firm that only communicates with customers via letters

A firm that operates exclusively through physical stores

A firm where significant business relationships are digitally enabled (correct)

A firm that relies on traditional business processes

How do changes in a firm's strategy impact its information systems?

No impact at all

Information systems remain static regardless of strategy changes

Changes in strategy require changes in various components of an information system (correct)

Changes in strategy reduce the need for information systems

What is the relationship between an organization's future actions and its systems?

Systems do not influence future actions

Future actions are completely independent of systems

The organization's future actions depend on what its systems will permit (correct)

Systems determine future actions regardless of organizational goals

Why are changes in an organization's rules important for information systems?

Changes in rules can necessitate changes in various components of an information system Signup and view all the answers

What characterizes a digital firm's core business processes?

Digital networks that cover the entire organization Signup and view all the answers

How does a digital firm differ from traditional firms?

Digital firms have digitally enabled business relationships, unlike traditional firms Signup and view all the answers

What is one of the six strategic objectives firms attempt to achieve when developing information systems?

Customer and supplier strategic relationships Signup and view all the answers

Which company is mentioned as an example for new goods and business models enabled by information systems?

Apple Signup and view all the answers

What does operational excellence aim to achieve through the use of information systems?

Improve efficiency for higher profitability Signup and view all the answers

How does Walmart's Retail Link system utilize information systems for operational excellence?

Link suppliers to stores for superior replenishment system Signup and view all the answers

What role do information systems play in achieving customer and supplier intimacy according to the text?

Leading to customers returning and raising revenues and profits Signup and view all the answers

Which of the following is NOT listed as one of the six strategic business objectives when developing information systems?

Employee retention Signup and view all the answers

How do high-end hotels benefit from using computers to track customer preferences?

Customizing the environment based on customer preferences Signup and view all the answers

What are the consequences of managers making decisions without accurate information?

Overproduction, underproduction, misallocation of resources Signup and view all the answers

How do competitive advantages benefit firms according to the text?

Delivering better performance, charging less for inferior products Signup and view all the answers

What is considered a necessity for businesses according to the text?

Information technologies Signup and view all the answers

What industry-level change example is provided in the text?

Citibank's introduction of ATMs Signup and view all the answers

What is the purpose of data according to the text?

Data are streams of raw facts Signup and view all the answers

What are the four activities that information systems perform to produce meaningful information?

Input, process, output, feedback Signup and view all the answers

Which activity of the information system involves converting raw data into a meaningful form?

Processing Signup and view all the answers

What does the feedback activity of an information system involve?

Evaluating or correcting input stage Signup and view all the answers

Which basic activities produce the information organizations need?

Input, processing, output Signup and view all the answers

What can be achieved by processing raw supermarket checkout data into meaningful information?

Generate insights on dish detergent sales Signup and view all the answers

Why is it important for information systems to have a feedback mechanism?

To evaluate or correct errors in data input Signup and view all the answers

Why does Disney World use information systems according to the text?

To improve crowd flow and prevent gridlock. Signup and view all the answers

What is mentioned as one of the components Disney uses to monitor attendance and registers?

Operational command center video cameras. Signup and view all the answers

How do long lines impact Disney's profit according to the text?

They limit the number of attractions visitors can experience. Signup and view all the answers

What role do digital maps and mobile apps play in Disney's approach to tackling long lines?

They assist in monitoring attendance and registers. Signup and view all the answers

Which of the following is NOT mentioned as a tool Disney employs to manage crowd flow?

Undercover customer agents. Signup and view all the answers